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- "Never Eat Alone" Author Kieth Ferrazzi: BusinessRelationships
- Keith Ferrazzi has been called "one of the world's most connected individuals" by Forbes and Inc. magazines. His book "Never Eat Alone" was a New York Times Bestseller. His company, Ferrazzi Greenlight, teaches relationship building to executives at some of the world's biggest corporations. In this interview, Ferrazzi talks about...
- Videos 2007-11-12
- Divide or Conquer by Diana McLain Smith |Book Brief
- In her book "Divide or Conquer," author Diana McLain Smith uses case studies to explain why some relationships grow stronger over time while others crumble. The ill-fated relationship between Steve Jobs and John Sculley nearly destroyed Apple, while Bill Gates and Steve Balmer's successful partnership is part of what makes...
- Videos 2008-08-06
- Clashing Personalities |Leila's House of Corrections
- Personalities can get in the way of business and when personalities clash, conflict occurs - resulting in low productivity and poor engagement. Don't ignore it! Instead, learn 5 ways to address the conflict so that you can build an effective working relationship and get things done. ...
- Videos 2008-09-12
- Working with Introverts | Leila's House of Corrections
- Don't assume that the lack of an immediate response to a question means a person is unprepared, uninterested, or unknowledgeable—you may be working with an introvert. Introverts like to give thoughtful responses after they've had time to process. Learn 3 ways to forge a relationship with introverts. If you...
- Videos 2008-10-28
- Transitioning into a New leadership Role |Dodging Landmines
- Sometimes people can be promoted to positions they weren't ready for, and didn't necessarily even want. Tanya Goodwin-Maslach, Executive Coach at Elevati Inc., says rather than doing all the work yourself, focus on building trust with your team members to improve your chances of success.
- Videos 2009-01-20
- Don't Lose Your House, Spouse
- Author Bonnie Eaker Weil spoke to Harry Smith about how financial struggles can cause stress on romantic relationships, and Michelle Gielan had a report on it.
- Videos 2009-04-13
Additional Resources
- Relationships Make Selling Fun.
- Relationships Make Selling Fun.Sales and relationshipsI really had to wrap my head around this, which is funny because I've read "Never Eat Alone." For any of you that haven't read this, this book discusses how building relationships are at the foundation for much of what we do and our successes....
- Discussion threads 2007-12-05
- Improving Relationships with Key Accounts
- In business-to-business marketing, account relationships are essential to long-term success. Key account programs give companies the opportunity to contact their customers at regular intervals and build relationships. To manage the process effectively, it is important to take a long-term view of the relationship, rather than focusing on short-term goals. It...
- Articles 2007-12-05
- Relationships Make Selling Fun.
- It's a myth that the main reason for having better customer relationships is to sell more products to those customers. Yes, that's often the outcome, but it's a byproduct rather than the main point. The primary reason to have better customer relationships is to make selling a heck...
- Blog posts 2007-12-05
- Seven Steps to Strong Customer Relationships.
- Want to build strong customer relationships? Yesterday I explained the importance of being trustworthy, but that's only half the picture. If you're going to develop strong relationships, your actions and day-to-day behavior must reflect your character. Here's are seven action items that, if followed, will definitely result in...
- Blog posts 2007-12-07
- Cultivate Business (Relationships On Your Website)
- To cultivate B2B relationships with your online presence you'll need to consider the following strategies. Firstly, understand the differences between B2C and B2B relationships. Now, business relationships are fundamentally different from consumer relationships. B2B relationships are primarily developed around the needs of a group, measured primarily by ROI and financial...
- White papers 2002-10-07
- Supplier Relationships And Small Business Use Of Trade Credit
- This paper sheds some light on the empirical importance of supplier relationships, including ethnic ties, for the use of trade credit by minority-owned small businesses. Results based on the 1993 National Survey of Small Business Finance NSSBF indicate that ethnic differences in the use of trade credit are present after...
- White papers 2000-12-01
- Sales Relationships In Tough Times
- by Jerry Acuff You don't need to be Warren Buffet to predict that we are in for some rocky economic times. However, while hard times create challenges, they also create opportunities for sales professionals who know how to take advantage of the situation. ...
- Blog posts 2009-01-03
- Facilitating Mentoring Relationships: The Case For New Technology
- This paper describes a research project that analyzes how new technology can facilitate mentoring relationships. The specific new technology assessed in this research is the Internet. This is a particularly useful medium for communication in mentoring relationships because it expands the number and variety of mentoring relationships that can be...
- White papers 2003-06-01
- Personal relationships—a stressful dichotomy - Brief Article
- Personal relationships present an interesting dichotomy, according to an Oct 8, 2002, news release from General Nutrition Centers GNC. Personal relationships can be stressful for Americans, yet many look to these same relationships when seeking solace and comfort. According to a random survey of more than 1,000 adults sponsored...
- Research articles 2003-01-01
- Do Bank-Firm Relationships Affect Bank Competition in the Corporate Bond Underwriting Market?
- This paper empirically examines how bank-firm relationships affect post-deregulation competition among underwriters in the U.S. corporate bond underwriting market. It has been found that there is a trade-of between relationships and price in the demand equation and that this trade-of is sharply higher for junk bond issuers and first-time issuers....
- White papers 2003-01-10
- Qualitative Methods For Assessing Relationships Between Organizations And Publics
- The purpose of this paper is to report qualitative methods of observing and evaluating relationships that could be used in focus groups and depth interviews. It explains that communication researchers and psychologists have identified many characteristics that describe the nature of a relationship and the outcomes of relationships. List of...
- White papers 2003-01-01
- Switching From Single to Multiple Bank Lending Relationships: Determinants and Implications
- The paper reveals about duration analysis which shows that the likelihood of a firm substituting a single with multiple relationships increases with the duration of the single relationship and that firm with more growth opportunities and more bank debt are more likely to initiate multiple relationships. The analysis of the...
- White papers 2000-01-01
- Managing Asymmetric Resource Dependence and Environmental Risk in Relationships by Real Options
- Asymmetric dependence in buyer-seller relationship is probably among the most widely studied phenomena in relationship research. However, the focus on asymmetric resource dependence has mainly addressed risks within the buyer-seller dyad and has largely disregarded external types of risk affecting relationships. This paper examines how to balance resources in relationships...
- White papers 2004-04-21
- Superior Customer Relationships: Best Practices of Eastman Kodak Co., Medrad Inc, and Fidelity Investment Services
- Most organizations in a given marketplace want close customer relationships and pursue these relationships using advanced technologies, refined and aligned processes, and well-trained people. Unfortunately, competitors often wanting the same customers seek them with similar intensity and tactics. Competition affects industry profitability, and competitive advantage is the...
- White papers
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