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	<title><![CDATA[remote administration Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/remote+administration.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to remote administration]]></description>
	<s:counts start="0" returned="12" found="12" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Selection Criteria for Remote Support Tools]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1168761]]></link>
		<description><![CDATA[Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should understand the risks involved with lower-end tools, and learn how leveraging a "best-of-breed" product will accelerate operational improvements and customer...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 23 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/freeware.html"><![CDATA[Freeware]]></category>
		<category domain="http://resources.bnet.com/topic/remote+support.html"><![CDATA[Remote Support]]></category>
		<category domain="http://resources.bnet.com/topic/ntrglobal.html"><![CDATA[NTRglobal]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[Remote Administration]]></category>
	</item>
	<item>
		<title><![CDATA[Applying Remote Support Technology for Maximum Impact]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1166017]]></link>
		<description><![CDATA[Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 20 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/citrix+systems+inc..html"><![CDATA[Citrix Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/remote+support.html"><![CDATA[Remote Support]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[Remote Administration]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CTXS</category>
		<category domain="tickers">CTXS</category>
	</item>
	<item>
		<title><![CDATA[Live Webcast: Helpdesks without Boundaries: How Today's IT Teams Support Worldwide Users]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1126341]]></link>
		<description><![CDATA[Since the Internet opened up the IT world, there's been an exponential increase in the types of users that internal IT needs to support. Yesterday's well-defined, everyone-behind-the-firewall organization has given way to organizations that know no boundaries, and include employees, virtual employees, contractors, customers, partners, vendors, and regulators.  ...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Fri, 28 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/webcast.html"><![CDATA[Webcast]]></category>
		<category domain="http://resources.bnet.com/topic/agent.html"><![CDATA[Agent]]></category>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/logmein.html"><![CDATA[LogMeIn]]></category>
		<category domain="http://resources.bnet.com/topic/penske.html"><![CDATA[Penske]]></category>
		<category domain="http://resources.bnet.com/topic/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://resources.bnet.com/topic/real+estate.html"><![CDATA[Real Estate]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[Remote Administration]]></category>
		<category domain="http://resources.bnet.com/topic/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Streamline Your Business with Innovative Tools]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=957849]]></link>
		<description><![CDATA[Now more than ever, businesses of all sizes are investigating innovative yet practical ways to reduce costs, streamline operations and retain customers. One of the most effective ways you can differentiate your business is by utilizing cost-efficient solutions for Web conferencing, remote access and remote support.    ...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 06 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/streamline.html"><![CDATA[Streamline]]></category>
		<category domain="http://resources.bnet.com/topic/citrix+systems+inc..html"><![CDATA[Citrix Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[Remote Administration]]></category>
		<category domain="http://resources.bnet.com/topic/web+conferencing.html"><![CDATA[Web Conferencing]]></category>
		<category domain="http://resources.bnet.com/topic/remote+access.html"><![CDATA[Remote Access]]></category>
		<category domain="http://resources.bnet.com/topic/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CTXS</category>
		<category domain="tickers">CTXS</category>
	</item>
	<item>
		<title><![CDATA[Driving IT Help Desk Efficiency with Customer-Centric Remote Support]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=898535]]></link>
		<description><![CDATA[The IDC predicts that by 2011, 73 percent of the U.S. workforce will be mobile, inevitably increasing the pressure on the IT help desk. That's why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce.    Download the Whitepaper to learn: ...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 09 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://resources.bnet.com/topic/citrix+systems+inc..html"><![CDATA[Citrix Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/remote+support.html"><![CDATA[Remote Support]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[Remote Administration]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CTXS</category>
		<category domain="tickers">CTXS</category>
	</item>
	<item>
		<title><![CDATA[BEETLEVIEW enables remote administration of POS systems. (Technology Update Industry News).(point-of-sales monitoring software)(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4898/is_200207/ai_n18009758]]></link>
		<description><![CDATA[Austin, Texas-based Wincor Nixdorf, Inc., has released BEETLEVIEW,  a Web-based desktop management system that enables remote administration  of POS systems. Based on Intel LANDesk Client Manager from Intel,  BEETLEVIEW will be delivered pre-installed o  Austin, Texas-based Wincor Nixdorf, Inc., has released BEETLEVIEW,  a Web-based desktop...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 01 Jul 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/intel+corp..html"><![CDATA[Intel Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/monitoring.html"><![CDATA[monitoring]]></category>
		<category domain="http://resources.bnet.com/topic/point-of-sale.html"><![CDATA[point-of-sale]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INTC</category>
		<category domain="tickers">INTC</category>
	</item>
	<item>
		<title><![CDATA[Qualstar's Q-Link Tape Library Management Tool Ships; Enables Single-Point, Remote Administration Via Browser]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_June_24/ai_87694172]]></link>
		<description><![CDATA[Business Editors & High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 24 Jun 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[tool]]></category>
		<category domain="http://resources.bnet.com/topic/web+browser.html"><![CDATA[Web browser]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Altiris Carbon Copy Solution to Provide a Remote Control Console on Handheld Devices; IT Administrators to Perform Remote Administration at Anytime, from Anyplace]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_June_24/ai_87709438]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 24 Jun 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/altiris+inc..html"><![CDATA[Altiris Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/handheld.html"><![CDATA[handheld]]></category>
		<category domain="http://resources.bnet.com/topic/handheld+device.html"><![CDATA[handheld device]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[BEETLEVIEW Desktop Management Solution Enables Remote Administration of BEETLE POS Systems; Wincor Nixdorf Expands Cooperation with Intel in Developing BEETLEVIEW Software]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_May_20/ai_94390049]]></link>
		<description><![CDATA[Business Editor & High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 20 May 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/intel+corp..html"><![CDATA[Intel Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INTC</category>
		<category domain="tickers">INTC</category>
	</item>
	<item>
		<title><![CDATA[QCSI Forms Agreement With Compaq to Provide Remote Administration Solution for Healthcare Organizations]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1999_Nov_18/ai_57619737]]></link>
		<description><![CDATA[PHOENIX--BW HealthWire--Nov. 18, 1999--]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 18 Nov 1999 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/agreement.html"><![CDATA[agreement]]></category>
		<category domain="http://resources.bnet.com/topic/compaq+computer+corp..html"><![CDATA[Compaq Computer Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/health+care.html"><![CDATA[health care]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Progressive Systems, Inc. Announces Availability of the Phoenix Adaptive Firewall for Linux; Includes Java-based Secure Remote Administration Tool]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1998_Nov_18/ai_53236579]]></link>
		<description><![CDATA[COLUMBUS, Ohio--BUSINESS WIRE--Nov. 18, 1998--Progressive Systems, Inc., a leading vendor of network security and data communications solutions, today announced the availability of its Phoenix Adaptive Firewall software for the Linux operating system.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 18 Nov 1998 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/firewall.html"><![CDATA[firewall]]></category>
		<category domain="http://resources.bnet.com/topic/java.html"><![CDATA[Java]]></category>
		<category domain="http://resources.bnet.com/topic/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://resources.bnet.com/topic/phoenix+technologies.html"><![CDATA[Phoenix Technologies]]></category>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PTEC</category>
		<category domain="tickers">PTEC</category>
	</item>
	<item>
		<title><![CDATA[Tektronix Announces Next Major Version of Popular Windows-on-Unix Software; WinDD 2.0 to Include Cut, Copy & Paste, Win 95 and Improved Remote Administration Support]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_1995_Oct_9/ai_17545665]]></link>
		<description><![CDATA[WILSONVILLE, Ore.--BUSINESS WIRE--Oct. 9, 1995--Tektronix (NYSE:TEK), today announced the next major version of its popular WinDD software, the first product to give UNIX platform users complete access to Microsoft Windows applications.]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 09 Oct 1995 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/remote+administration.html"><![CDATA[remote administration]]></category>
		<category domain="http://resources.bnet.com/topic/tektronix+inc..html"><![CDATA[Tektronix Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TEK</category>
		<category domain="tickers">TEK</category>
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