<![CDATA[remote support Resources | BNET]]> en-us <![CDATA[Selection Criteria for Remote Support Tools]]> Fri, 23 Oct 2009 00:00:00 -0700 <![CDATA[Applying Remote Support Technology for Maximum Impact]]> Tue, 20 Oct 2009 00:00:00 -0700 CTXS CTXS <![CDATA[Driving IT Help Desk Efficiency with Customer-Centric Remote Support]]> Thu, 09 Oct 2008 00:00:00 -0700 CTXS CTXS <![CDATA[Citrix Online Develops New Remote Support Solution to Solve Unique Needs of Small Businesses]]> Mon, 07 Jan 2008 00:00:00 -0800 CTXS CTXS <![CDATA[Inter-Tel Announces Release Of Unified Communicator v4.0]]> Thu, 01 Feb 2007 00:00:00 -0800 <![CDATA[Start-up YourTechOnline.com Creates Global Business Delivering Remote Support with the Power of Citrix GoToAssist]]> Tue, 30 Jan 2007 00:00:00 -0800 CTXS CTXS <![CDATA[More than 10 Million Individuals Experienced Simpler, Better Remote Support Service in the Past Year with Citrix GoToAssist]]> Mon, 23 Oct 2006 00:00:00 -0700 CTXS CTXS <![CDATA[Netopia Launches eCare 4.5 Support Software With Superior Ease of Use; eCare Enables Contact-Center and Help Desk Agents to Reach Across the Internet to the Desktop for Hands-On Problem Resolution]]> Tue, 12 Sep 2006 00:00:00 -0700 NTPA NTPA <![CDATA[SurfControl Chooses Citrix Software-as-a-Service for Best-in-Class Web Conferencing and Remote Support]]> Wed, 09 Aug 2006 00:00:00 -0700 CTXS SRF CTXS,SRF <![CDATA[Netopia Remote Control and Support Demonstrated to Education Community at NECC 2006; Timbuktu Pro and eCare Software Platforms Enable Collaboration and Remote Support to Reduce Classroom Complexity and Enrich the Educational Experience]]> Mon, 03 Jul 2006 00:00:00 -0700 NTPA NTPA <![CDATA[NetworkStreaming Chooses Network Engines to Manufacture the Only Appliance for Remote Support Software; Trend toward appliances fuels search for top manufacturer]]> Thu, 02 Feb 2006 00:00:00 -0800 <![CDATA[NetworkStreaming Taps Network Engines to Manufacture the Only Appliance for Remote Support Software; Trend toward Appliances Fuels Search for Top Manufacturer]]> Wed, 01 Feb 2006 00:00:00 -0800 <![CDATA[Top Law Firms Testify to Productivity Benefits and ROI with Citrix Online Access and Collaboration; Skadden, Arps Among Elite Firms, Make the Case for Citrix GoToAssist Remote Support]]> Mon, 30 Jan 2006 00:00:00 -0800 CTXS CTXS <![CDATA[i2 Technologies Uses Enexity's SecureLink™ as its Primary Remote Service and Support Solution; Company Leverages SecureLink to Increase Efficiencies and Improve Its Remote Support Capabilities]]> Tue, 20 Sep 2005 00:00:00 -0700 ITWO ITWO <![CDATA[Citrix GoToAssist and BMC Software Integration Offers Comprehensive Help Desk and CRM Solutions; Validated Solution Delivers Rapid and Cost-effective Remote Support with BMC's Remedy Solutions]]> Wed, 13 Jul 2005 00:00:00 -0700 BMC CTXS BMC,CTXS <![CDATA[Misys Healthcare Systems Aligns With Enexity for Primary Remote Support]]> Tue, 31 May 2005 00:00:00 -0700 <![CDATA[Citrix GoToAssist Doubles Its Customers in 2004, Now Enables Remote Support for 2,300 On-Demand Enterprises]]> Tue, 21 Sep 2004 00:00:00 -0700 CTXS CTXS <![CDATA[Symantec Boosts Remote Support Capabilities With pcAnywhere Plus for Tivoli Enterprise]]> Wed, 24 May 2000 00:00:00 -0700 IBM SYMC IBM,SYMC <![CDATA[Fujitsu Announces LiveHelp 3.0, the Remote Support Tool for Windows 3.1, Windows 95 and Windows NT]]> Thu, 20 Feb 1997 00:00:00 -0800 6702 6702 <![CDATA[IBM uses Triton's CoSession remote communications software to implement voice over data remote support program; CoSession links technicians and customers to permit simultaneous service and conversation over the same phone line]]> Thu, 30 Nov 1995 00:00:00 -0800 IBM IBM