Resources
BNET Resources
- sort by:
- Relevance
- Date
- Popularity
- Why Professional Unions Make Good Conflict Management Partners
- Conflict occurs when one party believes the other's actions may threaten to harm his or her interests. There are a variety of sources of workplace conflict including interpersonal, organizational, change-related, and external factors. The most observable form of conflict is a dispute. Typical disputes come in the form of formal...
- White papers 2006-06-01
- Process Options For Workplace Conflict Management
- From the executive summary: ‘A number of options are available to deal with workplace conflict. It is worth noting that each of the approaches is suitable in circumstances, and that the ideal is a coordinated and supportive array of interest and rights based options for dealing with all types of...
- White papers 2002-05-01
- The Role Of Law In Conflict Management
- Conflict is a state of opposition between two or more individuals. Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. Law provides a variety of means for the non-violent resolution of conflicts. The paper explores the...
- White papers 2003-01-01
- Conflict Management Systems: A Methodology For Addressing The Cost Of Conflict In The Workplace
- Conflict arises between individuals due to a clash of divergent ideas and perspectives. The inability to resolve conflicts at the workplace leads to unrestrained loss of organizational time and resources. The Conflict Management System CMS is designed to provide the organization with an all-encompassing set of practices that help to...
- White papers 2002-09-01
- Training Emotional Intelligence For Conflict Resolution Practitioners
- Emotional Intelligence EI is the mental ability that provides emotional sensitivity to an individual. EI plays a vital role in conflict resolution. It enables individuals to perceive rational behind any idea or perspective and, thereby, helps in resolving conflicts. The paper emphasizes on orienting the conflict resolution practitioners in the...
- White papers 2002-07-01
- Training Orientation And Conflict Theory: Transforming Our Understanding Of Conflict
- From the executive summary: ‘Training and education for adults should respect their need to make choices about the integration of new information with their own life experiences. If training conflict theory requires adoption of a new set of beliefs and the giving up of current beliefs, is it realistic to...
- White papers 2001-06-01
- First Component Of An Integrated Conflict Management System: Dispute Resolution Models
- An Integrated Conflict Management System ICMS is a conflict resolution framework that encompasses the day-to-day conflict management approaches. The ICMS designed to provide an organization with an all-encompassing set of practices that help to prevent, manage, and resolve destructive conflict, and to foster healthier workplaces and work relations. The paper...
- White papers 2003-04-01
- Organizational Conflict Management- What's A System?
- Conflict is a state of opposition between two or more individuals. Conflicts, invariably, arise between individuals at the workplace. Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. Recent years have seen radical changes in conflict...
- White papers 2003-03-01
- Are Your Organization's Conflict Management Practices An Integrated Conflict Management System?
- An Integrated Conflict Management System ICMS is a conflict resolution framework that encompasses the day-to-day conflict management approaches. The ICMS provides a holistic conflict prevention and control mechanism for the entire organization. The paper provides a checklist that assesses the gaps between an organization's conflict management practices and an ICMS....
- White papers 2003-01-01
- Conflict Coaching For Leaders
- Conflict arises from a clash of divergent perspectives and ideas on a particular issue. Several methodologies are available for amicable resolution of conflicts. Conflict coaching is an individualized approach towards imparting conflict resolution skills in leaders and managers. It provides a practical forum for those whose effectiveness suffers due to...
- White papers 2003-05-01
- A Benefit Resolution Mindset
- From the executive summary: ‘It is fear of loss that catapults people into conflict. It is fear that can keep them from resolving it. In mediation, if the fear of loss outweighs the benefit of the offer, then it will be impossible for the party to choose resolution.' The paper...
- White papers 2004-01-01
- How To Handle Difficult Behavior In The Workplace
- Conflict is the important issue to be addressed towards efficient functioning of an organization. The reasons for these conflicts include divergent perspectives on certain issues, negative effects of past events, anticipated negative consequences in future, and a perennial feeling of anxiety regarding an individual's position in the organization. Inability to...
- White papers 2004-02-01
- Steps For Setting Up An Effective Conflict Management System
- Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. A conflict management system provides the employees with the understanding, skills, and structure to handle conflicts early and effectively and to prevent costly escalation. The paper examines...
- White papers 2000-09-01
- A Complex Conflict Analysis Of Resolution?
- If the mediation is approached as just an input into a complex adaptive conflict system, the temporal and geographic attractors of the conflict become more natural. The attractors that contain the conflict system can start when and where the conflict began and end when it is over, not when the...
- White papers 2007-05-01
- How Fair Is Your Conflict Management System?
- Many practitioners and commentators have provided advice on developing effective conflict management systems in the workplace. But are these conflict management systems fair to all workplace participants? And is it even possible to measure fairness in conflict management systems? This paper proposes that workplace fairness is both measurable and achievable...
- White papers 2007-03-01
- Redefining Conflict Management Systems Options
- This paper explores system options for managing conflict in the non-union workplace. This is intended to build upon the work done by others in this area by seeking to categorize the conflict management options as interest-based, rights-based, power-based or communication-based. "Interest-based" options focus on uncovering and meeting the interests of...
- White papers 2007-01-01
- A Workplace Dispute Resolution System Creates A Winning Team
- A workplace dispute resolution system is similar to a house, it can stay standing for 50 or 60 years, but during those years it needs to be remodeled with updated parts in order to replace those components that have worn out or retired. A workplace dispute resolution system is an...
- White papers 2004-09-01
- Confidentiality Issues In Workplace Mediation: What Every HR Manager Should Know
- From the executive summary: ‘Increasingly organizations are making use of mediation to resolve disputes between employees. Confidentiality and the protection of communications made during mediation is considered a key and integral component of the mediation process. Knowing that the process is private and off the record allows the disputants to...
- White papers 2001-09-01
- Developing Creativity And Intuition For Resolving Conflicts: The Magic Of Improvisation
- Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. Conflict resolution is facilitated by the use of creativity. Creativity enables visualization of new and unique perspectives of conflict resolution. The paper examines the role of creativity...
- White papers 2001-09-01
- Using Improvisation To Develop Conflict Resolution Skills
- Conflict arises due to mutual discontentment between individuals. The conflict resolution process seeks to remove this atmosphere of discontent. An effective method of conflict resolution is through improvisation. In this, creative avenues are explored for conflict resolution with any prior thinking or preparation. The paper examines the role of improvisation...
- White papers 2001-09-01
- << Previous
- page 1 of 2
- Next >>
Refining Tags
- Human Resources (15 results)
- Workforce Management (14 results)
- Recruitment & Selection (11 results)
- Communication Skills (11 results)
- Career (11 results)
- Workplace (9 results)
- Conflict Resolution (9 results)
- Mediation (8 results)
- Management (5 results)
- Productivity (3 results)
- Conflict Management System (3 results)
