Resources

1 Resources for

richard m.j. bohmer

Facing Ambiguous Threats: The Idea in Brief Are you dismissing small signals that may portend danger to your business? Ignore these ambiguous threats, and you could imperil your company. Pharmaceutical giant Merck discovered this firsthand when it downplayed early unclear...; Tags: Crisis Management, In Brief, Harvard Business Review, Marketing, Personal Technology, Richard M.J. Bohmer, Michael A. Roberto, Amy C. Edmondson, Electronic Arts Inc., Threat, Morgan Stanley, Team Management, Games, Corporate Communications, Management; Articles 2008-03-10

Learning How and Learning What: Effects of Tacit and Codified Knowledge on Performance Improvement Following Technology Adoption: ABSTRACT This paper examines effects of tacit and codified knowledge on performance improvement as organizations gain experience with a new technology. We draw from knowledge management and learning curve research to predict improvement rate heterogeneity across organizations. We first note that the same technology can present opportunities for improvement along...; Articles 2003-04-01