RightNow Technologies

• Public
• US

Dow Jones Description

RightNow Technologies (we, us, our, the Company or RightNow) provides on demand customer relationship management (CRM) software and services that help consumer-centric organizations improve customer experiences, while reducing costs. In todays competitive business environment, we believe providing superior customer experiences can be a powerful way for companies to drive sustainable differentiation. RightNows technology enables an organizations service, marketing and sales personnel to leverage a common application platform to deliver service, to market and to sell through phone, email, web and chat. Additionally, through our on demand delivery approach, or software-as-a-service (SaaS), we are able to eliminate much of the complexity associated with traditional on premise solutions, to implement rapidly, and to price our solutions at a level that results in a lower cost of ownership compared to on premise solutions. Our value-added services, including business process optimization and lifetime product tune-ups, are directed toward improving our customers efficiency, increasing user adoption and assisting our customers to maximize the return on their investment. Approximately 1,900 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve.

Number of Employees 737

Contact Information

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