BNET Industries

RightNow Technologies

(RNOW) is in the Technology Industry

Market Cap:$475.2M

Last Fiscal Year Sales:$112.0M

Public
US

Dow Jones Description

RightNow Technologies (we, us, our, the Company or RightNow) provides on demand customer relationship management (CRM) software and services that help consumer-centric organizations improve customer experiences, while reducing costs. In todays competitive business environment, we believe providing superior customer experiences can be a powerful way for companies to drive sustainable differentiation. RightNows technology enables an organizations service, marketing and sales personnel to leverage a common application platform to deliver service, to market and to sell through phone, email, web and chat. Additionally, through our on demand delivery approach, or software-as-a-service (SaaS), we are able to eliminate much of the complexity associated with traditional on premise solutions, to implement rapidly, and to price our solutions at a level that results in a lower cost of ownership compared to on premise solutions. Our value-added services, including business process optimization and lifetime product tune-ups, are directed toward improving our customers efficiency, increasing user adoption and assisting our customers to maximize the return on their investment. Approximately 1,900 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve.

Number of Employees 737

Contact Information

40 Enterprise Blvd PO Box 9300

Bozeman, Montana 59718-9300

rightnow.com

(406) 522-4200

Peer Companies

NAICS Code Software Publishers: 511210

Company News

Recent Events

RightNow CX November 09, With Fully Integrated RightNow Social Experience, Helps Companies Embrace Social Networking...

12/04/09 - Licensing / Contract - View Story
RightNow CX November 09, With Fully Integrated RightNow Social Experience, Helps Companies Embrace Social Networking...

12/01/09 - Licensing / Contract - View Story
RightNow Introduces RightNow CX, the Customer Experience Suite

10/27/09 - Product Announcement - View Story
RightNow Introduces New Strategy for Customer Experience

10/27/09 - Merger / Acquisition - View Story
RightNow Technologies RNOW Upgrade Alert, Watch for 67.2% Technical Uptrend Continuation

10/23/09 - Bond / Stock Rating - View Story
Steve Singh, Chairman and CEO of Concur, Joins RightNow Board of Directors

10/15/09 - Board Member - Entering - View Story
RightNow Technologies Finished At New High For Year Friday

10/26/09 - Financial Announcement - View Story
RightNow Hosts Global Summits in Colorado, Australia and the United Kingdom

10/12/09 - Merger / Acquisition - View Story
Mzinga Relaunches Software as OmniSocial to Better Compete with Jive, Socialtext

9/23/09 - Merger / Acquisition - View Story
RightNow Technologies Revises Guidance with Acquisition

9/08/09 - Financial Announcement - View Story
Rightnow Technologies closes HiveLive purchase

9/16/09 - Merger / Acquisition - View Story
RightNow Completes Acquisition of Social Networking Company,

9/16/09 - Merger / Acquisition - View Story
RightNow August 09 Boasts New Graphical Workflow Design Capabilities and Analytics for Cloud Monitor

8/24/09 - Mgmt. Change Leaving - General Manager - View Story
Taleo Shows A Knack For Managing Talent

7/31/09 - Bond / Stock Rating - View Story
RightNow Technologies Announces Second Quarter 2009 Financial Results

7/29/09 - Financial Announcement - View Story

News & Analysis