BNET Industries
RightNow Technologies (RNOW) is in the Technology Industry
- Revenue
- Dec 31 2007
- $112.0M
- Profit
- Dec 31 2007
- ($18.6M)
- Market Cap
- Oct 09 2008
- $208.3M
Latest News and Analysis
On-Demand Index: Online and Up-to-Date
The On-Demand Index [ODI] is now available online and up-to-date (with a potential delay of 20 minutes for stock quotes.) I am using Google Docs and Google Finance to present the index. This is appropriate, if we are tracking on-demand or SaaS software as a service stocks we should use...
Seven Montana Stocks
Stockerblog submits: Ranked 48th in population when compared nationally, Montana has plenty of room to accommodate tourists and visitors, as well as plenty of natural wonders, including Yellowstone National Park and Glacier National Park. Tourism, agriculture, and mining are Montana’s primary sources of income. Below are some interesting facts...
Top 8 SaaS Stocks
Sramana Mitra submits: We’ve been looking at SaaS closely for a while now. Let’s do a recap of the "Top 8 SaaS Stocks" that I am tracking. I also want to reiterate that I believe SaaS stocks are recession-proof. Salesforce.com by Sramana Mitra
More SaaS: Concur, Taleo and RightNow
Sramana Mitra submits: Concur CNQR, the expense management software maker, released its earnings for the second quarter of 2008. Subscription revenue growth was the main driving force behind its robust earnings. The company posted a net income of $4.5 million or $0.09 a share, compared with $1.8 million or $0.04...
RightNow Technologies Inc. Q2 2008 Earnings Call Transcript
Question-and-Answer SessionOperator Thank you. Operator Instructions. We will go first to Tom Roderick with Thomas Weisel Partners. Mr. Roderick your line is open please check your mute function. Tom Roderick - Thomas Weisel Partners Thank you, hi guys, and good afternoon and thanks for let me grab the...
Rightnow Technologies Inc. Q1 2008 Earnings Call Transcript
Question-and-Answer SessionOperator Operator Instructions And we'll go first to Tom Roderick with Thomas Weisel Partners. Unidentified Analyst Hey guys this is actually inaudible as on for Tom Roderick. I had a question on deferred revenue. I'm noticing that you guys had a 4% sequential increase in recurring revenue and...
RightNow Technologies to Present at Upcoming Financial Conferences
BOZEMAN, Mont., May 9 /PRNewswire-FirstCall/ -- RightNowR Technologies , a leading provider of on demand CRM software solutions, today announced that it will be presenting at the following conferences:
Cast Iron Systems Introduces New Integration Appliances for RightNow's On Demand CRM Solutions
Cast Iron Systems , the fastest growing integration appliance vendor, today introduced a family of new appliances -- iA2500-RN, iA3000-RN and iA3000HA-RN -- designed specifically for RightNow 's on demand customer relationship management CRM solutions. Requiring no software to purchase, install, or maintain, these RightNow-optimized appliances reduce...
SSPA Honors Fall 2007 "Recognized Innovators" Citrix Online, Clarabridge, InQuira, ISOdx, NextNine, RightNow and Verint
Awards Given for Technologies that Help to Cultivate a Value-Added Support Organization
RightNow Technologies Selects Rackable Systems Servers for Reliability and Power Savings
Leading On Demand CRM Provider Reduces Energy Footprint and Saves 25 Percent in Monthly Power Bills with High Efficiency Servers
RightNow Technologies Q4 2006 Earnings Call Transcript
Question-and-Answer SessionOperator Thank you, sir. Today's question-and-answer session is held electronically. Operator Instructions. And we will take our first question from Tom Ernst at Deutsche Bank. Tom Ernst - Deutsche Bank Good afternoon and thank you. So, I guess we are going to have to find...
According to a recent RightNow Technologies survey of 2,551 people conducted by Harris Interactive, 85 percent of respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, hit and broken things, gotten headaches,
According to a recent RightNow Technologies survey of 2,551 people conducted by Harris Interactive, 85 percent of respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, hit and ... According to a recent RightNow Technologies survey of 2,551 people ...
Statistically Speaking
* According to a recent RightNow Technologies survey of 2,551 people conducted by Harris Interactive, 85 percent of respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, hit and broken things, gotten headaches* According to a recent RightNow Technologies survey of 2,551 people conducted by Harris...
Customer Experience: Frequent Questions Need New Answers
TD Banknorth knew it had a problem when customers stopped frequenting the "frequently asked questions" portion of its Web site."We weren't doing what we felt was a good job in online service," says Mark Ellis, svp of ecommerce, operations and program offi TD Banknorth knew it had a problem when...
Additional Keynotes Announced for Inaugural SaaScon Event; Executives from Saugatuck Research, RightNow, CIO Decisions Magazine, THINKstrategies, IBM and Others to Follow Opening Keynote from Timothy Chou
FRAMINGHAM, Mass. -- Third graph, second sentence should read: ...and Tod Loofbourrow, CEO, Authoria. (sted: Todd Loofbourrow, CEO, Authoria.)
Zacks Bull and Bear of the Day Highlights: Business Objects, Duke Realty, RightNow Technologies and Archstone-Smith Trust
CHICAGO -- Duke Realty ticker should read (NYSE:DRE) sted (NYSE:DUK).
Less clutter, more customer: Milicron and Rockford Corp. find integration key to customer service goals.(Applications & Services)(Company overview)
In theory, business is about getting and keeping customers--knowing what products they want, when and how they want them delivered, and what will keep them coming back for more. In practice, manufacturers are focused on other things--optimizing pro In theory, business is about getting...
CenterStone Technologies Replaces RightNow's Customer Service Software With Parature's Customer Support and Help Desk Solution
Parature, the leading provider of award winning, on demand customer support software, announced today that CenterStone Technologies has replaced RightNow Technologies Customer Service Software with Parature's Customer Support Solution. After implementing RightNow's products a year ago, CenterStone, leading provider of applications helping retail dealers and salespeople work more effectively, began...
A college learns a thing or two from CRM: the University of South Florida supports an 800 percent IT increase by turning to RightNow Technologies.(BEST PRACTICES FOR CUSTOMER-CENTRIC ORGANIZATIONS)
IT support has become a critical issue for universities, which are offering a greater range of computing resources to students, faculty, parent organizations, and even alumni. For many, access to admissions and academic departments, online academic d IT support has become a critical issue for universities,...
Right-Channeling: Making Sure Your Best Customers Get Your Best Service
Regardless of the specific reason, your company must be able to selectively provide different levels of service to customers based on their value to the business. By giving your most valuable customers superior service, you keep them happy - significantly increasing retention of these high-value customers and maximizing the total...
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- Incorporated: 1995
- CEO: Mr. Greg R. Gianforte
- Employees: 686
RightNow Technologies provides customer experience management software products through its on demand delivery approach, or software-as-a-service (SaaS). Co.'s products are based upon a single application platform designed to support customer experience across multiple customer interaction points. In addition, Co.'s products integrate with traditional enterprise and/or back office applications, and are available in 20 languages. These products include RightNow Service™, RightNow Marketing™, RightNow Sales™, RightNow Feedback™, RightNow Analytics™ and RightNow Voice™. As of Dec 31 2006, Co.'s clients included British Airways, British Telecom, Cisco Systems, and Nikon.
Key Competitors
RightNow Technologies Company Info
Board of Directors
Mr. Greg R. Gianforte
Chairman
Mr. Richard E. Allen
Mr. Gregory M. Avis
Mr. Thomas W. Kendra
Mr. William J. Lansing
Ms. Margaret L. Taylor
Mr. Allen E. Snyder
Contact Information
40 Enterprise Boulevard
Bozeman, MT
406 522-4200
NAICS Code
Software Publishers: 511210
