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	<title><![CDATA[RightNow Technologies | Company News & Executive Profiles - RNOW | BNET]]></title>
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	<description><![CDATA[Latest company news & analysis, recent events, stock quotes, earning call transcripts, with profiles and descriptions of top business executives for RightNow Technologies]]></description>
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		<title><![CDATA[RightNow Technologies Inc Q3 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-355764.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instruction. Your first question comes from Nandanam Bhadiyan - Deutsche Bank. Nandanam Bhadiyan - Deutsche Bank Question on the overall environment and specific verticals, I know you talked about the verticals that you continue to set into. Were there any particular ones that were stronger that...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
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		<pubDate>Thu, 22 Oct 2009 19:40:21 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/pacific+crest+securities+inc..html"><![CDATA[Pacific Crest Securities Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
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		<title><![CDATA[How to Manage Customer Experience]]></title>
		<link><![CDATA[http://www.bnet.com/2422-13723_23-340806.html]]></link>
		<description><![CDATA[Steve Daines, vice president at RightNow, explains how the CRM provider strives to deliver superior, ongoing customer service to its clients, even after implementation.]]></description>
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		<pubDate>Wed, 21 Oct 2009 09:27:20 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+experience.html"><![CDATA[Customer Experience]]></category>
		<category domain="http://resources.bnet.com/topic/rightnow+technologies.html"><![CDATA[RightNow Technologies]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
		<category domain="tickers">RNOW</category>
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		<title><![CDATA[RightNow to Buy HiveLive]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fseekingalpha.com%2Farticle%2F160686-rightnow-to-buy-hivelive%3Fsource%3Dbnet&siteid=23&tag=seekingalpha]]></link>
		<description><![CDATA[Zacks.com submits:   RightNow Technologies Inc. RNOW recently agreed to buy enterprise-class social platform provider HiveLive Inc. The acquisition will combine RightNow&#8217;s on-demand customer relationship management CRM solution with HiveLive&#8217;s innovative platform for customer support, engagement and loyalty, and ideation communities to help organizations maximize every opportunity to deliver...]]></description>
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		<pubDate>Wed, 09 Sep 2009 01:04:35 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/zacks.com.html"><![CDATA[Zacks.com]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
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		<title><![CDATA[Corporate Social Networker HiveLive Sold To RightNow For $6 Million]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fpaidcontent.org%2Farticle%2F419-corporate-social-networker-hivelive-sold-to-rightnow-for-6-million%2F&siteid=23&tag=contentnext]]></link>
		<description><![CDATA[ HiveLive, a startup that provides social networking tools to corporations, has been sold to RightNow for $6 million in cash. That figure does not appear to include any return for HiveLive&#8217;s investors, considering that the company had raised a total of $7.8 million in venture funding, including a $5.6...]]></description>
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		<pubDate>Wed, 09 Sep 2009 00:00:51 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/social+web.html"><![CDATA[Social Web]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
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		<title><![CDATA[RightNow acquires startup HiveLive for USD6m]]></title>
		<link><![CDATA[http://www.bnet.com/2448-14061_23-340560.html]]></link>
		<description><![CDATA[ CRM software solutions provider RightNow has acquired social network startup HiveLive for USD6m. In a press release RightLive has stated that by acquiring HiveLive it will be able to provide a broad ?social CRM solution? for its market. by Editorial]]></description>
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		<pubDate>Tue, 08 Sep 2009 19:55:01 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/rightnow+technologies.html"><![CDATA[RightNow Technologies]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
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		<title><![CDATA[RightNow Technologies, Inc. Q2 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-326426.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator Operator Instructions Your first question comes from the line of Tom Roderick - Thomas Weisel Partners. Thomas Roderick - Thomas Weisel Partners Congratulations on the number of large deals you did this quarter. I wanted to ask you guys, was there any conscious decision Greg this...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
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		<pubDate>Wed, 29 Jul 2009 20:06:09 -0700</pubDate>
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		<title><![CDATA[RightNow Technologies, Inc. Q2 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fseekingalpha.com%2Farticle%2F152346-rightnow-technologies-inc-q2-2009-earnings-call-transcript%3Fsource%3Dbnet&siteid=23&tag=seekingalpha]]></link>
		<description><![CDATA[RightNow Technologies, Inc. RNOW   Q2 2009 Earnings Call Transcript   July 29, 2009 at 4:30 pm ET]]></description>
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		<pubDate>Wed, 29 Jul 2009 09:06:09 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
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		<title><![CDATA[RightNow Technologies, Inc. Q1 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-293398.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instructions. We will go first to Tom Ernst with Deutsche Bank. Nandanam Bhadiyan - Deutsche Bank This is [Nandanam Bhadiyan] on behalf of Tom. You have lowered your revenue guidance, but you have raised your earnings guidance. Where do you expect to get the leverage for...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
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		<pubDate>Wed, 29 Apr 2009 17:42:20 -0700</pubDate>
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		<category domain="http://rss.financialcontent.com/stocksymbol">DB</category>
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		<title><![CDATA[RightNow Technologies Q4 2008 Earnings Call]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-266204.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator  Operator Instructions. Your first question comes from the line of Brent Hill - CitiGroup. Brent Hill - CitiGroup  Thanks. Good afternoon. I was wondering if you can just comment on the guidance. I think it implies roughly 7% to 10% year-over-year of revenue growth...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
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		<pubDate>Wed, 04 Feb 2009 20:08:14 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">C</category>
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		<title><![CDATA[RightNow Study Reveals Consumer Expectations for Customer Care Continue to Soar Despite Economy]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200810/ai_n29490131]]></link>
		<description><![CDATA[According to RightNow's third annual  Customer Experience Impact Report , a Harris Interactive study sponsored by  RightNow® Technologies  (NASDAQ: RNOW), consumer demand for positive customer experiences continues to rise despite a tight U.S. economy.  In fact, 87 percent of consumers have stopped doing business with an...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 06 Oct 2008 23:59:59 -0700</pubDate>
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		<category domain="http://rss.financialcontent.com/stocksymbol">RNOW</category>
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