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- How to Get the Most From a Leaner Team
- How do you get maximum efficiency from a shrunken workforce? Simple: Force yourself to get out of their way. Taco Bell: Empower...
- Articles 2009-08-25
- How to Get the Most From a Leaner Team
- How do you get maximum efficiency from a shrunken workforce? Simple: Force yourself to get out of their way. ...
- Articles 2009-08-25
Additional Resources
- Accent on customer service
- The Ritz-Carlton Legendary Service Symposium will be held March 29-30 at The Ritz-Carlton, Cleveland. Featured speakers include Simon Cooper, president and chief operating officer of The Ritz-Carlton Hotel Co. LLC, and Gerard van Grinsven, area general manager for The Ritz-Carlton, Dearborn and a member of the Detroit Regional Chamber's Board...
- Research articles 2004-04-01
- Leadership Secrets of the Ritz-Carlton | Useful Commute Podcast
- Leadership Secrets of the Ritz-Carlton | Useful Commute PodcastRE: Leadership Secrets of the Ritz-Carlton | Useful Commute PodcastI think the "Leadership Secrets of the Ritz-Carlton" podcast presented great examples of what companies need to do today to remain relevant and certainly viable in the future. Great customer service is table...
- Discussion threads 2008-07-22
- Customer service; puttin' on the Ritz
- We can sure learn a lot from those folks at the Ritz. The Ritz-Carlton Hotel Co. President and CEO Simon Cooper was a keynote presenter at this year's Leadership Policy Conference, and this month we profile Gerard van Grinsven, general manager of The Ritz-Carlton, Dearborn. Both have much to...
- Research articles 2003-08-01
- Leadership Secrets of the Ritz-Carlton | Useful Commute Podcast
- The Ritz-Carlton is known around the world for its extraordinary hospitality and service because its leaders have created a corporate culture that customer-focued. Bestselling author Joseph Michelli was granted unprecedented access to the company’s executives and staff and learns the innovative methods the company uses to inspire employees and create...
- Blog posts 2008-07-21
- Click Commerce to Chair Service Lifecycle Management Summit at Interlog Winter 2006
- CHICAGO -- Click Commerce, Inc. (Nasdaq:CKCM), a leading provider of on-demand supply chain management solutions, will chair the Service Lifecycle Management Summit at Interlog Winter 2006, Jan. 23, at the Ritz Carlton in Amelia Island, Florida. The Summit is day one of a four-day conference focused on, "Driving After-Sales Profits...
- Research articles 2006-01-09
- Shake It Up: Alternative Meeting Strategies
- Tired of typical conference-room confabs? Try these creative meeting techniques used by companies like Yahoo!, Ritz Carlton, and Old Navy. Ritz-Carlton Meeting Technique:Start each shift with short stand-up meetings Pros:Quickly disseminates critical information Cons:Not long enough to go in-depth...
- Articles 2007-04-09
- Stop Staring
- For years people have been searching for the right formula for customer relationship success. They heard the gurus and bought the books. They were fascinated by the Ritz Carlton service commitment. They were jealous of the employees at Southwest for the fun environment in which they work. Secretly people even...
- White papers 2004-08-25
- The Heritage Bank Opens New Location in Tysons Corner
- Business Editors MCLEAN, Va.--BUSINESS WIRE--May 15, 2000 The Heritage Bank (NASDAQ:HBVA) opened its third full-service location at 1650 Tysons Boulevard in the Ritz Carlton Complex. The new office will enable the Bank to better serve existing clients and potential customers in the Tysons Corner area. Manager Bobbie...
- Research articles 2000-05-15
- KANA CEO to Present at Roth Capital Partners' 19th Annual OC Conference
- MENLO PARK, Calif. -- KANA Software Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that the company's Chairman and CEO Michael Fields will be presenting at the Roth Capital Partners 19th Annual OC Conference to be held February 19-22, 2007 at the Ritz Carlton in Laguna...
- Research articles 2007-02-13
- Satyam Infoway Bags the ISP of the Year Award at the Internet World Asia Industry Awards, 2001 - Company Business and Marketing
- Satyam Infoway Ltd. SIFY, an Indian Internet and e-commerce company, earned the ISP of the Year Award at the Second Annual Internet World Asia Industry Awards, 2001. This award was conferred for excellence based on strategic vision, innovation, customer service, bandwidth performance, and connectivity. Michael Westcott, managing director of...
- Research articles 2001-03-01
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