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	<title><![CDATA[robert bacal Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/robert+bacal.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to robert bacal]]></description>
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		<title><![CDATA[Conflict Is Cool]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973871]]></link>
		<description><![CDATA[This paper is a step-by-step guide to turning destructive conflict into productive conflict and success. The paper covers nullifying emotions, respect, commitment, listening, and other important parts of the conflict resolution process. If any two people thought and behaved in exactly the same way as explained in this paper, then...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conflict.html"><![CDATA[Conflict]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/communication+skills.html"><![CDATA[Communication Skills]]></category>
		<category domain="http://resources.bnet.com/topic/career.html"><![CDATA[Career]]></category>
	</item>
	<item>
		<title><![CDATA[Managing Conflict, In Life & Work: Using Ancient And Modern Approaches]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973873]]></link>
		<description><![CDATA[Conflict is unavoidable, as each individual has unique and differing thoughts, ideas, and opinions. Therefore, it is important to learn ways to minimize and manage this difficulty, in order to ensure efficient and harmonious interactions. This paper provides the genesis of a personal path, introducing tools and ways to minimize...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/approach.html"><![CDATA[Approach]]></category>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Dissolving Conflict Through Reframing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973875]]></link>
		<description><![CDATA[This paper explains reframing as a technique to gain clarity, and keep your cool during conflicts and arguments. Reframing is looking at the situation with a new set of eyes. It's asking your self if you have a clear picture of the situation and of what is happening around you....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/situation.html"><![CDATA[Situation]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/reframing.html"><![CDATA[Reframing]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
	</item>
	<item>
		<title><![CDATA[Conflict Behavior In An Organisation]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973877]]></link>
		<description><![CDATA[An extensive and lengthy article that will help you understand the good and bad of conflicts in an organization not all conflicts are bad, and some of the dynamics and outcomes of organizational conflict. Also explains the various ways to manage conflict effectively. Conflicts are inevitable in one's organizational life...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conflict.html"><![CDATA[Conflict]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/conflicts.html"><![CDATA[Conflicts]]></category>
	</item>
	<item>
		<title><![CDATA[How To Apply The 12 Steps For Management Conflict And Resolution]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973879]]></link>
		<description><![CDATA[Be committed to resolving the situation. Any second-guessing or conflicting intentions should be discussed and put to rest. Willingness is a state of being, not just an attitude. It may sometimes be necessary to modify your plan of action if you are not getting the results you looked for, but...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
	</item>
	<item>
		<title><![CDATA[Managing Workplace Conflicts]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973883]]></link>
		<description><![CDATA[When conflicts are handled well, there's a positive effect on work relationships. When they are not, these factors can deteriorate. Productivity and the free expression of ideas are also impacted. The skills involved in managing conflict are learned behaviors. None of us is born knowing how to deal with differences...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/workplace.html"><![CDATA[Workplace]]></category>
		<category domain="http://resources.bnet.com/topic/conflict.html"><![CDATA[Conflict]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Organizational Conflict - The Good, The Bad & The Ugly]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973899]]></link>
		<description><![CDATA[The notion that conflict should be avoided is one of the major contributors to the growth of destructive conflict in the workplace. The "Bad" view of conflict is associated with a vision of organizational effectiveness that is no longer valid and perhaps never was. Conflict can be directed and managed...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/conflict.html"><![CDATA[Conflict]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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	<item>
		<title><![CDATA[Management Skills - Dealing With Angry Employees]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973903]]></link>
		<description><![CDATA[Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil its purpose on an everyday level. Managers play a critical role in determining which of these results will come about. The way the manager deals...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/force.html"><![CDATA[Force]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
	</item>
	<item>
		<title><![CDATA[Strategic Learning Contracts - Maximising Training & Learning Results]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973907]]></link>
		<description><![CDATA[We know that a good deal of learning (e.g. from training) is wasted because the goals are ill-defined, and the workplace supports to apply the learning are missing or absent. Stories abound about people who attend computer training, only to return to work and not have the hardware or software...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/training.html"><![CDATA[Training]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/training+and+certification.html"><![CDATA[Training And Certification]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[The Curse Of Compromise On TQM And Quality Improvement]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973911]]></link>
		<description><![CDATA[As a manager, one of the toughest decisions you need to make is when to compromise standards and when to stand your ground. Each situation is different. At least be aware that these kinds of decisions will affect your credibility and standing with your staff, and affect your ability to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/decision.html"><![CDATA[Decision]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[When Teams Aren't Important Or Desirable]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973915]]></link>
		<description><![CDATA[A team approach to work, and team-building exercises occur within the context of the entire organization. Some elements, like stability, rigidity and autocratic leadership may render team-building ineffective, or even counterproductive. Elements like task structuring, and employee preference for individual work also need to be considered before the decision to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/team-building.html"><![CDATA[Team-building]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[The Six Deadly Sins Of Team-Building]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973919]]></link>
		<description><![CDATA[Whether you are leading team building activities, or hiring someone, it is important that you stay away from the six deadly sins. Lousy team building is worse than doing nothing. Improperly thought out efforts are likely to increase negativity, reduce team functioning, and reduce management credibility. If you are a...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/team-building.html"><![CDATA[Team-building]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[The Effects Of Change On The Manager]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973923]]></link>
		<description><![CDATA[One of the least mentioned effects of change relates to how it affects the manager leading that change, and his or her ability to undertake the leadership role. Some types of change, such as restructuring, or downsizing can put considerable strain on the leaders of an organization. One primary concern...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Look Over Yonder Wall - Managing Change]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973927]]></link>
		<description><![CDATA[An organization's ability to deal with drastic negative change will depend primarily on the degree to which management has demonstrated its competence in the past. If management has fostered a sense of trust and credibility, has communicated effectively, and has demonstrated effective planning and decision making skills, the change adjustment...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/decision-making.html"><![CDATA[Decision-making]]></category>
		<category domain="http://resources.bnet.com/topic/adjustment.html"><![CDATA[Adjustment]]></category>
		<category domain="http://resources.bnet.com/topic/wall.html"><![CDATA[Wall]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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	<item>
		<title><![CDATA[Understanding The Cycle Of Change, And How People React To It]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973931]]></link>
		<description><![CDATA[Managers often make the mistake of assuming that once a change is started, that employees will see that it is going to take place, and get on side. This is rarely the case. Because change causes fear, a sense of loss of the familiar, etc., it takes some time for...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/change.html"><![CDATA[Change]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Is Conflict Prevention The Same As Conflict Avoidance?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=974005]]></link>
		<description><![CDATA[Some people think that PREVENTING conflict is the same as avoiding conflict, and that is very far from the truth. In this article we describe the differences, and how conflict prevention involves the elimination of UNNECESSARY conflict that occurs in the workplace. At the other end of the spectrum is...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/prevention.html"><![CDATA[Prevention]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
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		<title><![CDATA[Reduce Conflict By Focusing On Using More Positive Communication Styles]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=974007]]></link>
		<description><![CDATA[Negative language conveys a poor image to customers, and those around us. Sometimes it causes conflict and confrontation where none is necessary or desired. The first place to start using positive language is with written material. Once you have developed the knack of writing positively, it will be easier to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/language.html"><![CDATA[Language]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
	</item>
	<item>
		<title><![CDATA[Conflict & Cooperation In The Workplace]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=974009]]></link>
		<description><![CDATA[The best way to handle workplace conflict depends on the kind of conflict, and there ARE various kinds. In this paper you will learn the different between personalized conflict often called personality conflict, and substantive conflict conflict over real issues. This paper looks at some important elements of conflict, how...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/workplace.html"><![CDATA[Workplace]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Organization Improvement: Cooperative Communication]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=974011]]></link>
		<description><![CDATA[The workplace is a complicated place. Imagine a spider web of people, managers, supervisors and staff members who need to work together, interacting in various ways to fulfil the organization's mandate. Disagreements and conflict are bound to occur; between staff members, between staff and management, and between clients and members...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Teamwork File - How To Be A Better Team Contributor]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=984735]]></link>
		<description><![CDATA[More and more often, employees are expected to contribute to the performance and success of their work teams. While it sounds great on paper, it isn't all that easy to work in a team, since often team members are different in style, attitude, commitment and work ethic. If you are...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/teamwork.html"><![CDATA[Teamwork]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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