Our poll on whether or not it was acceptable for Starbucks to share its tip pool with supervisors generated some interesting comments, including several from a reader named Robert Chenault. While this poll was not about frivolous lawsuits brought by money-hungry attorneys or the integrity of Starbucks CEO Howard Schultz...
Ethics Without ConsequencesServant LeadershipLeaders are called to serve, and not to be served. Jesus Christ, in washing the feet of His disciples, was acting as a servant leader. In that act, He was trying to model what was expected of followers once they became leaders. It was part of His...
Poll: Local Ethics in a Global Business WorldLocal EthicsI would recommend reading Jon M. Huntsman's book, "Winners Never Cheat: Everyday Values We Learned as Children But May Have Forgotten. While doing business in a foreign country he was given the exact same ultimatum as discussed in this blog. He decided...
Starbucks' Tip DilemmaBe RighteousIf they really do pay everyone working there a salary then do away with tips entirely.When did the tipping rules change?I might come across as an old "fuddy-duddy" (or "old fart" to you younger folk), but when did we start tipping people who work a counter and...