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	<title><![CDATA[roles Resources | BNET]]></title>
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		<title><![CDATA[Manage the People Managing You |At the Whiteboard]]></title>
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		<description><![CDATA[Ed Muzio, CEO of Group Harmonics, says in order to manage your "Role Set"--the people who set expectations with you and those who take up most of your time--you need to build trust. He explains that by using  the ICE model—identify, connect, and explain— they will see you as...]]></description>
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		<pubDate>Thu, 12 Mar 2009 09:14:15 -0700</pubDate>
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