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10 Resources for

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What is Six Sigma?: This article is about businesses, striving to focus on the customer and achieve competitiveness through consistently reliable products and services, it should be no surprise that the issue of six sigma quality is now attracting increasing attention from manufacturers and service providers. It also describes why six sigma is something...; Tags: SaferPak, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations; White papers 2003-01-01
Excellence the Journey Starts Here: This article tells us about correlation of excellence concepts and quality management principles. The EFQM defines excellence as ‘outstanding practice in managing the organisation and achieving results' - not only by hitting the end-of-term numbers, but also by managing well. This view is reflected in the structure of the model,...; Tags: Excellence, Quality Management, SaferPak, EFQM, Quality, Performance Management, Business Operations, Human Resources, Workforce Management; White papers 2003-01-01
ISO: From the Top: A new emphasis on senior management involvement is one of the most talked about revisions to ISO 9000. This article mainly focuses on the term Quality.The reason you need to define ‘quality' is simply that, if you don't know what it is, you'll never know whether or not you are...; Tags: ISO, SaferPak, Iso standards, Process Improvement, Tqm/Six Sigma/ISO 9000, Quality, Business Operations, It Operations; White papers 2003-01-01
A Survey of SMEs and Their Attitudes Towards the Implementation of ISO 9001:2000: The purpose of this survey was to investigate the potential impact that ISO 9001:2000 is likely to have upon small and medium sized companies. The particular focus concerns the appropriateness of the revised standard to SME's, the likelihood of continued or new registration, difficulties the SME's are likely to experience...; Tags: Small And Medium Enterprise, ISO 9001:2000, Survey, SaferPak, Smb/Sme, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, It Operations, Quality, Business Operations; White papers 2003-01-01
A Practical Guide to Designing the Process Approach: The process approach is based upon good management practice and therefore its adoption and effective implementation should improve organisational performance. Involving top management in the design of the high level processes will demonstrate that the QMS will benefit all aspects of performance and increase customer satisfaction. For further details refer...; Tags: Performance, Approach, SaferPak, Process Approach, Performance Management, Product Marketing, Human Resources, Workforce Management, Marketing; White papers 2003-01-01

The Changes in ISO 9001:2000 and the Implications for Smaller Businesses: This paper is designed to highlight some of the issues small and medium sized businesses may consider with the advent of ISO 9001:2000. Consequently, only certain clauses in the new Standard have been selected for comment. This article also contains notes which are referenced to the paragraph numbers and headings...; Tags: ISO 9001:2000, SaferPak, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, It Operations, Quality, Business Operations; White papers 2003-01-01
Six Sigma Analysed: Six Sigma works - it delivers impressive reductions in cost and, potentially, improvements in customer satisfaction by increasing performance and reducing variation. But there is much more to six sigma than cost reduction. Six Sigma becomes no different to other improvement methodologies or approaches, relying on policy deployment. The toolkit...; Tags: SaferPak, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations; White papers 2002-03-20
Using Your Brain: Six sigma offers major opportunities for organisations to enhance quality and competitiveness, but some foolish things are being done in its name. Identify the exclusive emphasis on left-brain thinking as the major culprit and propose a more balanced, integrated approach to allow creativity into the heart of the six sigma...; Tags: SaferPak, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations; White papers 2003-01-01
Six Sigma Enigma - Taking the Mystery out of the Methodology: Six Sigma is an information-driven methodology for reducing waste, increasing customer satisfaction, and improving processes, with a focus on financially measurable results. In statistics, "sigma" refers to variation. Six Sigma methodology focuses on reducing variation as a way to improve processes. In particular, it uses sigma to measure the performance...; Tags: SaferPak, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations; White papers 2003-01-01
Managing Change: "As a business expands its capabilities, cash flow, management and governance should be regularly reviewed. Some enterprises outgrow their founders and letting go can be painful. Change is assumed to be necessary, desirable and beneficial and ‘the management of change' has become a lucrative area for consultants. Mismanaged change can...; Tags: Business, SaferPak, Entrepreneurship, Operational Accounting, Management, Finance; White papers 2003-01-01