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Sage Software is in the Technology Industry
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Inortech Optimizes Customer Loyalty With Sage CRM
Inortech needed to speed up collections; enhance the tracking of customer information; improve sales processes; and minimize training time and related costs for new sales representatives. Sage CRM integrates with Sage Accpac and provides sales and customer service representatives with easy Web-based access to comprehensive information about prospects, customers, and...
The Executive Buying Guide to Online Benefits Enrollment
With years of double digit increases in the cost of employee benefits and no reprieve in the forecast, human resources executives continue the search for effective cost-containment strategies. Most employers are re-evaluating benefit plan options, shopping for new providers, raising employee contribution levels and searching for increased efficiencies within their...
The Executive Buying Guide to Employee Self-Service
Mid-size companies are adopting ESS solutions in growing numbers. A major reason is that companies are tending to opt for smaller information technology projects that are aimed at specific processes and business problems with clear returns on investment. In particular, HR technology adoption is increasingly being driven by applications aimed...
A Practical Guide To Taking Control of Your Payroll
Paying your employees accurately and on time is a basic function of operating your business. An affordable, efficient and smooth process is essential. It's an important aspect of employee satisfaction, and it's fundamental to your company's success. This document provides with tools to evaluate your existing method of payroll processing...
Sage Software Case Study: ABC Bus Companies, Inc.
ABC needed to replace a manual, paper-based quoting and ordering system that was error prone and inefficient. ABC was already using Sage CRM SalesLogix for sales processes, they added the Sage CRM SalesLogix Configuration Engine to automate complex product quotes and tie them to opportunities in Sage CRM SalesLogix. With...
Sage Software Case Study: Alphablox
Alphablox, Headquartered in Mountain View, Calif.; has 200 employees. The company needed to better manage customer relationships and share information internally in a more structured manner. The company turned to Sage CRM SalesLogix to help them make the most of their own information regarding their customers, partners, and suppliers to...
Sage Software Case Study: American Building Contractors, Inc.
American Building Contractors needed to replace an inefficient and non-integrated production and accounting system with one that can efficiently and accurately track jobs and receivables. The company implemented a highly customized version of Sage CRM SalesLogix with integration capabilities to their accounting solution and notifications to alert team members of...
Sage Software Case Study: Aspyra, Inc.
Disparate systems had created silos of information and reduced ability to provide highest quality customer service for Aspyra. The company implemented an integrated Sage CRM SalesLogix and Sage MAS 90 ERP solution to connect and improve sales, support, finance, and product development functions. This streamlined and integrated key business processes...
Sage Software Case Study: Avnet
Avnet needed to develop a customer-centric portal for the sales reps that could scale as the organization grew and integrate with other business management applications. Sage CRM SalesLogix Web client and Sage CRM SalesLogix Support with customizations was implemented to meet Avnet's integration and user interface requirements. This resulted in...
Sage Software Case Study: Axient
Axient's customer information was spread throughout the company, making it difficult for sales to track customers and resellers. Sage CRM SalesLogix provided Axient with improved processes enabling critical information sharing across the company. Axient has realized a 100% increase in support contract revenue, a 25-30% increase in productivity and a...
Sage Software Case Study: Big River Telephone
River Telephone to outgrow its manual processes and suffer disconnects between back-office and customer-facing processes. They implemented an integrated Sage CRM SalesLogix and Sage MAS 90 solution that connected sales, customer support, and back-office functions. The copmany has now received a 2005 Gartner CRM Excellence Award, a 2005 Technology ROI...
Sage Software Case Study: BlueCross BlueShield of Tennessee
Salespeople at BlueCross BlueShield of Tennessee BCBST needed to replace a homegrown contact manager with a full-featured CRM solution that: could be tailored to meet changing business needs; was affordable; salespeople would use. A Sage CRM SalesLogix system was designed to meet current needs, as well as update and improve...
Sage Software Case Study: Cabot Corporation
Cabot needed to integrate their disparate databases to provide one view of the customers in all four company regions: South America, North America, Europe, and Asia. Achieve complete user acceptance. The company rolled out Sage CRM SalesLogix to the four regions and integrated the CRM solution with the company's J.D....
Sage Software Case Study: CDC IXIS
CDC IXIS was using an outdated system with limited tracking capabilities. It needed a comprehensive CRM solution that was easy to implement and customize. Sage CRM SalesLogix offered CDC IXIS the data they needed to better focus on customers and prospects. The history and tracking features in Sage CRM SalesLogix...
Sage Software Case Study: CNL Investment Company
Manual contact and sales tracking system offered only rudimentary customer relationship capabilities and made sales management cumbersome for CNL Investment Company CNL. Sage CRM SalesLogix was deployed to 30 mobile wholesalers on Compaq TC1000 Tablet PCs and to 80 home-office employees to manage the entire sales cycle. Sage CRM SalesLogix...
Sage Software Case Study: Code 3 Collectibles
When Code 3 Collectibles began selling high-quality, limited-edition precision models of fire and rescue equipment to collectors, the CIO knew the company needed a Customer Relationship Management CRM system that would tie its front- and back-office data together. The company implemented Sage CRM SalesLogix, LAN, and Web client that integrates...
Sage Software Case Study: Conferon
Conferon was using an outdated system to track its sales, opportunities and customers. It needed a CRM solution with strong opportunity management and the ability to integrate with existing software. Sage CRM SalesLogix integrated with their Sage MAS 90 accounting system and Sant, their automated proposal system. With Sage CRM...
Sage Software Case Study: GoEngineer
GoEngineer needed more comprehensive CRM capabilities, a better way to synchronize data from multiple locations. Sage CRM SalesLogix has enabled GoEngineer to gain better control of and have immediate access to their customer and prospect information, across their many offices. The ability to have simultaneous views of up-to-date information has...
Sage Software Case Study: Grant Thornton
Grant Thornton needed to consolidate a variety of heterogeneous CRM functions and integrate a new system with various back-office functions. Grant Thornton implementated Sage CRM SalesLogix and a number of compatible tools to handle everything from lead generation and contact management to event management. Sage CRM SalesLogix has replaced the...
Sage Software Case Study: Harbor Capital Advisors, Inc.
The new proactive sales and marketing division of Harbor Capital Advisors HCA required a full-featured CRM tool to replace the little-used Profile database. Sage CRM SalesLogix was selected for end-to-end customer relationship management and outbound sales and marketing. This resulted in increased sales, due to Sage CRM SalesLogix capabilities that...
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