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	<title><![CDATA[sales force automation (sfa) Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/sales+force+automation+%28sfa%29.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to sales force automation (sfa)]]></description>
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		<title><![CDATA[Effective ERP & CRM Integration]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1108425]]></link>
		<description><![CDATA[Making a CRM system work for your company is about more than finding the right solution. Carefully linking existing applications to a CRM system is critical for success. Imagine, for example, convincing a customer to enroll in a new service only to mail them a brochure the very next week...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 15 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/crm+system.html"><![CDATA[CRM System]]></category>
		<category domain="http://resources.bnet.com/topic/erp.html"><![CDATA[ERP]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://resources.bnet.com/topic/erp.com.html"><![CDATA[ERP.com]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+resource+planning+%2528erp%2529.html"><![CDATA[Enterprise Resource Planning (ERP)]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
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		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1110783]]></link>
		<description><![CDATA[Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy customer relationship management system,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/sales+team.html"><![CDATA[Sales Team]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/multitenant+crm.html"><![CDATA[Multitenant CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
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		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Five Workforce Apps for the iPhone]]></title>
		<link><![CDATA[http://blogs.bnet.com/businesstips/?p=1900]]></link>
		<description><![CDATA[When the iPhone first debuted last year, it wasn't exactly enterprise-friendly. It couldn't sync with Exchange servers, couldn't run third-party apps, and so on. Of course, all that changed with the introduction of the iPhone 3G, which brought Exchange support, the App Store, robust security, and other enterprisey goodness. For...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 04 Sep 2008 07:33:11 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://resources.bnet.com/topic/workforce.html"><![CDATA[Workforce]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/rick+broida.html"><![CDATA[Rick Broida]]></category>
	</item>
	<item>
		<title><![CDATA[Sales Force Automation Comparison Guide]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=356958]]></link>
		<description><![CDATA[Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell and generate leads and grow revenue in these turbulent economic times.   ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 15 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/inside+crm.html"><![CDATA[Inside CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[On-Premise CRM Comparison Guide]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=356959]]></link>
		<description><![CDATA[If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 14 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/inside+crm.html"><![CDATA[Inside CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Fixing CRM (Pt. 1):  Rename It.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=264]]></link>
		<description><![CDATA[Last week, in the post "Why Sales Reps Hate CRM," I promised to fix CRM and make it into something useful.   This is going to take a few posts, so bear with me.    Product names are important.  Companies spend millions of dollars trying to...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 17 Mar 2008 04:26:12 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/even+better+term.html"><![CDATA[Even Better Term]]></category>
		<category domain="http://resources.bnet.com/topic/computer+assisted+selling.html"><![CDATA[Computer Assisted Selling]]></category>
		<category domain="http://resources.bnet.com/topic/product+name.html"><![CDATA[Product Name]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Enhancing Business Mobility with Pen Computing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=343410]]></link>
		<description><![CDATA[For years pen-enabled computing devices have enjoyed great success and acceptance in highly vertical industries like delivery services, auditing and POS.    The primary limitations of early pen computing devices, which were the hurdles to early mainstream adoption, were the power limitations of the devices, no stable OS...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Mon, 17 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/mobility.html"><![CDATA[Mobility]]></category>
		<category domain="http://resources.bnet.com/topic/fujitsu+ltd..html"><![CDATA[Fujitsu Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/computing.html"><![CDATA[Computing]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/tablets.html"><![CDATA[Tablets]]></category>
		<category domain="http://resources.bnet.com/topic/notebooks.html"><![CDATA[Notebooks]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://resources.bnet.com/topic/notebooks+%2526+tablets.html"><![CDATA[Notebooks & Tablets]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">6702</category>
		<category domain="tickers">6702</category>
	</item>
	<item>
		<title><![CDATA[CRM is (Almost) Dead.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=240]]></link>
		<description><![CDATA[Not the technology, but the buzzword.    Ten years ago, "Customer Relationship Management CRM" was called "Sales Force Automation SFA."  Then SFA started getting a bad name because so many of the systems turned out to be expensive mistakes.  Vendors switched to CRM buzzword to avoid...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 22 Feb 2008 06:25:45 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
	</item>
	<item>
		<title><![CDATA[The Power of the Pen]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=340435]]></link>
		<description><![CDATA[More than at any other time in the history of personal computing solutions, pen computing today provides performance and flexibility that is opening doors for all types of industries and users.    What used to be strictly a vertical technology, used primarily in healthcare and insurance, is becoming...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/computing.html"><![CDATA[Computing]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/fujitsu+ltd..html"><![CDATA[Fujitsu Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/pen.html"><![CDATA[Pen]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">6702</category>
		<category domain="tickers">6702</category>
	</item>
	<item>
		<title><![CDATA[Adopting Sales Force Automation Solution Tip Sheet]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=391732]]></link>
		<description><![CDATA[Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer relationship management Sales Force Automation SFA solution that get their team excited. With the right CRM/SFA solution, immediately see the potential revenue and overwhelming benefits...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 13 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Exciting Innovations to Supercharge Sales Force Productivity]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=351010]]></link>
		<description><![CDATA[Advances in technology have made it possible to bring sales force productivity to new heights. Learn about the latest exciting innovations in CRM and SFA software and how they can help take your sales force to the next level.    This issue of the Sales Performance Journal offers...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/innovation.html"><![CDATA[Innovation]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/miller+heiman.html"><![CDATA[Miller Heiman]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Sales Force Automation (SFA) For An Effective DSD Sales Force]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=328461]]></link>
		<description><![CDATA[Sales Force Automation SFA is a vital tool that enables and empowers Direct Store Delivery DSD sales teams to make accurate spot decisions. This Infosys paper highlights the functions that Direct Store Delivery DSD enterprises must build to enhance sales force effectiveness and productivity. Sales managers in DSD firms need...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 17 Nov 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/infosys+technologies+ltd..html"><![CDATA[Infosys Technologies Ltd.]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INFY</category>
		<category domain="tickers">INFY</category>
	</item>
	<item>
		<title><![CDATA[Sales Force Automation Guide: 100 Questions Consultants Get Paid To Ask]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=356224]]></link>
		<description><![CDATA[Evaluating and selecting a Sales Force Automation SFA solution among so many vendors is a challenge. There are many to make a bad decision and only a few ways to make good one. To help simplify the process, the authors have created this Sale Force Automation Evaluation Guide which includes...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 26 Jun 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/entellium.html"><![CDATA[Entellium]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Sanofi Pasteur MSD Improves Sales Health With Salesforce SFA and AppExchange Builder]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=259779]]></link>
		<description><![CDATA[To deliver its range of vaccines for diseases like whooping cough, cholera, and polio as cost-effectively as possible, SanofiPasteur MSD, the UK-based specialist vaccines business of sanofi-aventis Group, needed to overcome its reliance on an outdated internal technology - its local, on-premises, pharmaceutical-industry CRM system. To increase sales effectiveness and...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sat, 01 Apr 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/salesforce.com+appexchange.html"><![CDATA[Salesforce.com AppExchange]]></category>
		<category domain="http://resources.bnet.com/topic/sanofi+pasteur+msd.html"><![CDATA[Sanofi Pasteur MSD]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[The Right Stuff for a Liberated Salesforce]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=263655]]></link>
		<description><![CDATA[Salespeople watched in frustration as rigid data entry routines were imposed on them and number crunching became the norm. It is no surprise that traditional selling solutions that force salespeople to report on their progress rather than engage prospects continue to suffer from low user adoption rates. Sure, there are...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 10 Feb 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/salespeople.html"><![CDATA[Salespeople]]></category>
		<category domain="http://resources.bnet.com/topic/ect+news+network.html"><![CDATA[ECT News Network]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[The Power of Databases: Managing Information And Growing Your Small Business]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=283088]]></link>
		<description><![CDATA[All over the country, businesses large and small are using database software to turn raw data into profitable information. Databases are helping them gain new customers, sell more to existing customers, drive more efficiency from their suppliers, better manage employees and so much more. While spreadsheets are fine for some...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 02 Dec 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/small+business.html"><![CDATA[Small Business]]></category>
		<category domain="http://resources.bnet.com/topic/filemaker+inc..html"><![CDATA[Filemaker Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/spreadsheet.html"><![CDATA[Spreadsheet]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://resources.bnet.com/topic/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/data+management.html"><![CDATA[Data Management]]></category>
	</item>
	<item>
		<title><![CDATA[Six Sigma and the Mobile Workforce]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=167967]]></link>
		<description><![CDATA[ix Sigma has been adopted by some of the world's leading companies as a mechanism to improve bottom-line results and delight customers. But though the companies have made spectacular gains in some areas - millions of dollars in increased revenue or decreased costs - their success has not been uniform....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/american+society+for+quality.html"><![CDATA[American Society For Quality]]></category>
		<category domain="http://resources.bnet.com/topic/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[OpenBOX Application Vision and Core Technology White Paper]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=155430]]></link>
		<description><![CDATA[This approach paper is intended to capture the current and future vision of OpenBOX, its architecture, and its core engines. This paper comprises a general architectural overview of the core engines, which include DB Engine, Business Objects Engine, Workflow Engine, and Business Rules Engine, and administrators toolbox. The Admin toolbox...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 28 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/asset.html"><![CDATA[Asset]]></category>
		<category domain="http://resources.bnet.com/topic/vision.html"><![CDATA[Vision]]></category>
		<category domain="http://resources.bnet.com/topic/openbox+technologies.html"><![CDATA[OpenBOX Technologies]]></category>
		<category domain="http://resources.bnet.com/topic/asset+management.html"><![CDATA[Asset Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Real CRM/SFA Success]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=165650]]></link>
		<description><![CDATA[If one accept that the technology for the SFA solution is sound and the software does work then what can be the problem? It must be the people tasked with using the SFA. Senior management faced with the tumultuous changes over the last decade have attempted to ensure higher profit...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 16 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/active+management+techniques.html"><![CDATA[Active Management Techniques]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Enabling Mobile Sales: Putting CRM in Your Pocket]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=165653]]></link>
		<description><![CDATA[The development and maintenance of strong customer relationships are critical to the growth and profitability of all enterprises. This is one of the reasons the last decade saw a substantial investment in Customer Relationship Management CRM and Sales Force Automation SFA systems by enterprises of all sizes and industries. High...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Jan 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/good+technology+inc..html"><![CDATA[Good Technology Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/sfa.html"><![CDATA[SFA]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+automation+%2528sfa%2529.html"><![CDATA[Sales Force Automation (SFA)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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