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	<title><![CDATA[sales force management and sales process Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/sales+force+management+and+sales+process.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to sales force management and sales process]]></description>
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		<title><![CDATA[Is Your Sales Process Broken?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=4885]]></link>
		<description><![CDATA[Your sales process may be badly broken... and might not know it!Â  Sales processes are like filters through which you view the customer world.Â  You may be seeing "normal" attrition in your pipeline when, in fact, a better process might convert twice as many prospects.    How, then,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 24 Aug 2009 11:30:39 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Sales Process = Your Worst Enemy]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=4181]]></link>
		<description><![CDATA[If you're not adaptable, your sales process can get in the way of making a sale.Â  A recent comment to the post "Top 10 Lies Customers Tell Sales Reps" showed a classic example of a sales rep almost blowing the sale simply because the customer's behavior didn't match the expected...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 20 Jul 2009 05:30:14 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/superior.html"><![CDATA[Superior]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
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	<item>
		<title><![CDATA[Is Prayer Part of Your Sales Process?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=421]]></link>
		<description><![CDATA[    I've interviewed hundreds of sales gurus and sales professionals over the past half decade and I'd say that at least of quarter of them have some element of prayer mixed in with their idea of how to sell.Â  It's not always explicit, but I've been around...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 04 Nov 2008 04:00:06 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/comments.html"><![CDATA[Comments]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/comments.html"><![CDATA[Comments]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[The Customer-Focused Sales Process]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=215]]></link>
		<description><![CDATA[     Most sales processes are vendor-focused.  They define what the sales rep is supposed to do in order to move the sale process forward. (For an example of this see my previous post "Is Your Sales Process Obsolete?")  As such, they try to shoehorn...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 05 Mar 2008 07:33:11 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/rep.html"><![CDATA[Rep]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
	</item>
	<item>
		<title><![CDATA[The Perfect Sales Process?]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=208]]></link>
		<description><![CDATA[    Your sales process is probably broken. Here's how to fix it.    Any sales process creates a structure that helps track the progress of the sale.  However, most sales processes also encourage dysfunctional sales behavior. I've recently stumbled across a sales process model...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 08 Jan 2008 05:24:19 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
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		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
	</item>
	<item>
		<title><![CDATA[Ten Things Product Managers Should Know About Sales]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=341294]]></link>
		<description><![CDATA[Product managers routinely support the sales process but many times lack enough knowledge to do this. This paper discusses ten things that Product Managers PM need to know about sales, the sales process, and the role of the sales rep. PMs routinely support the sales process but many times lack...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/product+manager.html"><![CDATA[Product Manager]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/pragmatic+marketing.html"><![CDATA[Pragmatic Marketing]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Closing Rule #2: Set an Objective.]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=144]]></link>
		<description><![CDATA[Myth: Every sale has a single, all-important point where the deal closes.    Truth: Some extremely simple sales processes have a defined close point, but complex sales processes (i.e. almost all B2B sales) have a series of points where the prospect makes a decision, even if it's just...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 09 Oct 2007 06:00:02 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/richardson.html"><![CDATA[Richardson]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+tools.html"><![CDATA[Sales tools]]></category>
	</item>
	<item>
		<title><![CDATA[Target Market Online With Your Own Home Based Business]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=374142]]></link>
		<description><![CDATA[When you have your own home based business and you learn how to target market online properly, you have the right sales process to close them into a sales of the product that you are selling, you can virtually write whatever amount of money you want. You want more money...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 02 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/money.html"><![CDATA[Money]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/discoveryarticles.com.html"><![CDATA[DiscoveryArticles.com]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[The Customer-Driven Sales Process]]></title>
		<link><![CDATA[http://blogs.bnet.com/salesmachine/?p=34]]></link>
		<description><![CDATA[As explained in my previous post, traditional vendor-centric sales processes are ineffective because they don&rsquo;t reflect the way that customers want to buy.  As such, they can get in the way of a sale as many times as they help move the sale forward.     The...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 06 Apr 2007 07:29:11 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales force management]]></category>
		<category domain="http://resources.bnet.com/topic/geoffrey+james.html"><![CDATA[Geoffrey James]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[sales process]]></category>
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		<category domain="http://resources.bnet.com/topic/sales+tips.html"><![CDATA[Sales Tips]]></category>
		<category domain="http://resources.bnet.com/topic/pitches.html"><![CDATA[Pitches]]></category>
	</item>
	<item>
		<title><![CDATA[Sales Lessons From The Big Top]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1113237]]></link>
		<description><![CDATA[Perfecting your timing in selling means knowing when to move to the next step in the sales process. If you move too soon into asking for the buying decision without regard for your prospect's position in the sales process, you will likely drop him or her into the net of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 22 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/salesresources.com.html"><![CDATA[SalesResources.com]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Don't Waste My Time]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=389435]]></link>
		<description><![CDATA[Time wasters come in every shape and form but they usually possess a few consistent characteristics they ask a continuing stream of questions, take up loads of our time, and seldom end up buying anything. What is particularly interesting about these situations is that many time wasters don't set out...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Jul 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/salesresources.com.html"><![CDATA[SalesResources.com]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Leveraging Real-Time Web Collaboration to Improve Your Sales Process]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168006]]></link>
		<description><![CDATA[Nearly every business would like to increase their revenues while holding the line on expenses. Many are doing just that by integrating real-time Web collaboration solutions into their sales process. Web collaboration support for sales-centric business processes is creating a new dimension. When a sales organization embraces Web meetings, the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 29 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/webex+communications+inc..html"><![CDATA[WebEx Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
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		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/channel+management.html"><![CDATA[Channel Management]]></category>
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		<category domain="tickers">WEBX</category>
	</item>
	<item>
		<title><![CDATA[Supercharging Your Sales Processes]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=932353]]></link>
		<description><![CDATA[Many businesses view selling as a phone call followed by a face-to-face sales pitch and a signed contract. The truth is that effective selling begins well before the first phone call and continues long after the pitch is delivered and the deal is signed. For years, leading companies took a...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 25 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[PegaHEALTH Sales Process Manager Integrating the Sales Process and Optimizing Your Sales Delivery Channels to Increase Sales and Membership]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=158233]]></link>
		<description><![CDATA[For the healthcare organizations, a disconnected sales process prevents critical data and tools from reaching internal and external sales agents. Faced with the need to maximize sales opportunities at every point along the sales process, healthcare payers must transcend existing departmental silos to create highly automated and customer-responsive transactions. Built...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[The Future Sales Force - A Consultative Approach]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=290745]]></link>
		<description><![CDATA[If your company uses a contact management or customer relationship management CRM system, you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis, and proposal production processes together?  This white paper discusses the value proposition for integrating these...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://resources.bnet.com/topic/contact+management.html"><![CDATA[Contact Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[How Automating CRM and Creating Shared Sales Processes Transformed a Force of Many Into a Team of One]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=64840]]></link>
		<description><![CDATA[Traditionally, sales organizations have fostered a spirit of 'friendly competition' to motivate their sales force, tying their incentive programs and territory allocations to individual achievement. While competition can be a strong personal spur, this traditional model may not be the most efficient way to sell, especially in highly competitive industries...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 15 Jul 2003 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/crm.html"><![CDATA[CRM]]></category>
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		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Solving The Weakest Link: Sales]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=85781]]></link>
		<description><![CDATA[Selling is the process wherein the seller convinces the buyer of the need for a particular product or service and persuades the buyer to exchange the same for money, asset, or any other benefit. The reasons for failure of salespeople include lack of sales and lack of product knowledge. The...]]></description>
		<s:doctype><![CDATA[Presentations]]></s:doctype>
		<pubDate>Thu, 23 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/yankeetek+ventures.html"><![CDATA[YankeeTek Ventures]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[A Definition Of Selling]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=49556]]></link>
		<description><![CDATA[The author of this article says that selling is a transaction that adds value to the buyer by meeting their needs and results in mutual benefit for the seller and buyer. There are fundamental basic principles to selling that can make the sales process effective and rewarding for both buyer...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/buyer.html"><![CDATA[Buyer]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Take the Heartburn Out of Your Annual Sales Plan]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=61333]]></link>
		<description><![CDATA[This paper discusses on how to build an annual revenue plan that everyone supports. It deduces that what are the alternatives for higher numbers in revenue plan. Three models i.e. bottom-up model, market potential model and resource-based model of sales process system are mainly highlighted in the paper. Read and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process+systems.html"><![CDATA[Sales Process Systems]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Making The Forecast - You Can Do It Every Time]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=61334]]></link>
		<description><![CDATA[The paper answers the question that why is accurate forecasting so hard? It suggests the typical forecast approach and the better way of doing them along with consistent forecast achievement. It discusses that a process-enabled system can lead to higher sales productivity and improved interdepartmental communications.  Find details of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process+systems.html"><![CDATA[Sales Process Systems]]></category>
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