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- The Power of AppExchange
- Joe Aiello, director of corporate systems at Fios, describes the various Salesforce.com AppExchange solutions his company has adopted to improve work flow and customer service.
- Videos 2007-11-20
- How Fios Wins with Salesforce.com
- Joe Aiello, director of corporate systems at Fios, discusses how and why his company uses Salesforce.com.
- Videos 2007-11-20
- How Sales Managers Customize CRM
- Stuart Robertson, general manager of Sharebuilder, shares his experiences using Salesforce.com and the benefits of customizable CRM.
- Videos 2007-11-20
- The AppExchange Platform Synergizes Community-Based Efforts at Arlington Economic Development
- Arlington Economic Development AED, a department of Arlington County Government dedicated to the preservation and enhancement of an economically vital, competitive, and sustainable community, is using the AppExchange platform to customize Salesforce to manage business and sales processes across 4 organizational units. With AppExchange, AED has built and deployed custom...
- Case studies
- ASCAP Leverages AppExchange Platform to Harmonize Its Operations
- As a performing rights organization, the American Society of Composers, Authors and Publishers ASCAP represents hundreds of thousands of music creators worldwide, from Duke Ellington and Dave Matthews to George Gershwin and Beyonce. ASCAP protects the rights of its members by licensing and distributing royalties for public performances of copyrighted...
- Case studies
- dMarc Grows Revenue by 72%, Increases Deals by 76% With Salesforce.com
- dMarc Broadcasting, the radio industry's leading provider of digital automation and integrated media services, is using the AppExchange Builder to customize, create, deploy and manage three new business-critical applications. AppExchange Builder, the customization tool using the AppExchange platform, has enabled dMarc to dramatically extend the value of its salesforce.com deployment...
- Case studies
- Salesforce and AppExchange Help DoubleClick Scale Globally and Provide Custom Tools to Staff and Customers
- The technology division of DoubleClick Inc., the leading provider of marketing tools for advertisers, Web publishers and direct marketers, selected salesforce.com for on-demand Customer Relationship Management CRM, becoming its 8,400th customer. DoubleClick deployed salesforce.com Winter '04 on-demand CRM to more than 250 North American users, integrating with multiple internal systems...
- Case studies
- HR Solutions Provider Drake Augments CRM Solution With AppExchange's Unique Business Processes
- Drake International, a leading global human resources solutions provider, is using the AppExchange on-demand platform to create, deploy and manage three new business critical applications. AppExchange has enabled Drake International to dramatically extend the value of its salesforce.com deployment far beyond CRM by allowing it to build and run on-demand...
- Case studies
- EthicsPoint Extends Salesforce With AppExchange for Contract Management, Client Implementations, and Customer Lifecycle Automation
- EthicsPoint, a rapidly growing startup that provides ethical compliance and governance services, found its Microsoft Excel-based sales tracking unwieldy as the company evolved. With a small IT team, the company wanted a solution that was easy to install, had out-of-the-box functionality, and required minimal training. Baseline CRM functionality and workflow...
- Case studies
- First Advantage Harnesses the Power of AppExchange; Achieves 100% ROI in One Year
- First Advantage CREDCO, a leader in credit reporting solutions, sought to improve sales productivity. First Advantage considered consistency by deploying enterprise CRM, but balked at the steep licensing and implementation costs required to tailor the system to its needs. Based on an executive's previous success with Salesforce CRM and the...
- Case studies
- Sanofi Pasteur MSD Improves Sales Health With Salesforce SFA and AppExchange Builder
- To deliver its range of vaccines for diseases like whooping cough, cholera, and polio as cost-effectively as possible, SanofiPasteur MSD, the UK-based specialist vaccines business of sanofi-aventis Group, needed to overcome its reliance on an outdated internal technology - its local, on-premises, pharmaceutical-industry CRM system. To increase sales effectiveness and...
- Case studies 2006-04-01
- ScreenDreamer's Salesforce Implementation Streamlines Customer Service and Increases Up-sell/Cross-sell Revenues by ~50-75%
- The largest Internet marketing firm for REALTORS in the Delaware Valley, is using AppExchange Builder to customize, create, deploy and manage a number of new business critical applications. AppExchange Builder, the customization tool using the AppExchange platform, has enabled ScreenDreamer to dramatically extend the value of its salesforce.com deployment by...
- Case studies
- Payment Processing, Inc. Transforms Internal Payment Solution Into AppExchange Offering
- Payment Processing, Incorporated PPI, an industry leader in providing integrated payment processing solutions, struggled with multiple, nonintegrated legacy customer systems. PPI wanted to overcome the challenges from its current environment, such as lack of flexibility, real-time access, customized reporting, and integration. The company needed one common system that the entire...
- Case studies
- Salesforce and the AppExchange Accelerate Freeman's Expansion Into New Sales Market
- Freeman, the leader in producing events that facilitate face-to-face marketing, has successfully deployed Salesforce Enterprise Edition to 800 users. Using the AppExchange on-demand platform, Salesforce SFA, Salesforce Marketing and Salesforce Service & Support were quickly and easily integrated with the company's Lawson financial application and other legacy systems and customized...
- Case studies
- Enhancing Sales Effectiveness With The Appexchange
- This presentation explains how to enhance sales effectiveness with the Appexchange.
- Presentations 2007-11-01
- Platform-As-a-Service Needs an Audience
- Software as a service has turned into platform as a service (as if we needed another “aaSâ€) and as this application battle royale gets underway developers need to think about these efforts in terms of audience. For instance, Bill Appleton, CTO of DreamFactory, which makes cloudwareâ€"rich Internet...
- Blog posts 2008-06-23
- Is Salesforce Switching AppExchange To Google Wave?
- Could Salesforce be reengineering its AppExchange platform to run standards-based code like HTML 5? The reason I ask is that none other than Salesforce CEO Marc Benioff listed his status on Facebook this weekend as: "working on salesforce.com's new architecture." There would have to be a very good reason, or...
- Blog posts 2009-06-02
Additional Resources
- Steelwedge Software Sales Planning and Performance Management Now Available on Salesforce.com's AppExchange
- Salesforce.com Dreamforce Conference -- Steelwedge Software today announced the release of its OnDemand sales and operations planning solution for salesforce.com's AppExchange. The Steelwedge Sales Planning and Performance Management Suite SPPM extends the AppExhange CRM functionality to provide comprehensive sales forecasting and sales and operations planning (S&OP) solutions...
- Research articles 2007-09-18
- Salesforce.com Rolls Out Reseller Program
- By Chris Kanaracus Boston - Salesforce.com CRM on Wednesday announced a VAR value added reseller program for its Force.com development platform, in a bid to spur wider adoption of the on-demand CRM customer relationship management vendor's homegrown technology. The program will primarily appeal to system integrators and consultants who can...
- News items 2009-08-26
- Callidus Software to Develop Native Applications for Salesforce.com's AppExchange
- Callidus Software Inc. (NASDAQ: CALD), the leader in Sales Performance Management SPM , today announced its commitment to developing several native, Web 2.0 Software-as-a-Service SaaS applications on salesforce.com's Force.com platform . These applications will extend the reach of the Callidus sales performance offerings to all salesforce.com...
- Research articles 2007-10-17
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