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sales force management

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Recruiting Top Performers
Irina Haydon, executive director of sales and service at Heartland Payment Systems, says there are three things she wants in a salesperson: chemistry, integrity and competence.
Tags: Recruitment & Selection, recruiting, sales
Videos 2008-04-24
How High Achievers Win
Irina Haydon talks about how she rose the ranks from an entry-level salesperson to the executive director of sales and service at Heartland Payment Systems.
Tags: Sales strategy, Sales force management, sales
Videos 2008-04-23
Thorntons Sales Growth Slows in Third Quarter
LONDON (Reuters UK) - Chocolate retailer Thorntons THT said costs had climbed more than expected and sales growth had slowed in the third quarter, knocking its shares, but it expects a satisfactory outcome for the year. Thorntons's own store sales grew 5.1 percent to 33.8 ...
Tags: Oukbs, Retail, Retail Company, Sales, Sales Force Management, Sales Strategy, Thorntons
News items 2008-04-23
Successful Compensation Plans
Chris Cabrera, CEO of Xactly Corporation, says there are three key elements of an effective sales compensation plan: simplicity, visibility and integration.
Tags: Compensation, Sales Compensation, Sales Force Management, Sales Strategy, Sales, Video
Videos 2008-05-04
Sales Performance Management and Compensation
Chris Cabrera, CEO of Xactly Corporation, talks about how sales compensation plans drive behavior and improve performance. Xactly sells on-demand sales performance management solutions.
Tags: Compensation, Performance, Sales Compensation, Xactly Corporation, Sales Strategy, Sales Force Management, Performance Management, Sales, Human Resources, Workforce Management, Video
Videos 2008-05-01
Dismal J.D. Power Auto Forecast Looks Downright Prescient
It looks as if J.D. Power and Associates merely beat the rush when it issued a dismal auto sales forecast that looked far-fetched just seven weeks ago. Just in time for the New York auto show (March 19-20), Power on March 18 cut its 2008 auto sales forecast from 15.7...
Tags: J.D. Power Associates, Sales Strategy, Sales Force Management, Sales, Jim Henry
Blog posts 2008-05-08
Retail Sales Show Resiliency
WASHINGTON (Reuters) - Total sales at U.S. retailers weakened modestly in April, the government reported on Tuesday, but outside the hard-pressed auto sector they showed more resiliency than many analysts had anticipated. The Commerce Department said overall retail sales declined 0.2...
Tags: Sales strategy, Sales force management, housing market, U.S. Department of Commerce, Washington, inflation, sales, retail company, stock, Thomson Reuters Corp., New York, beverage, food, bank, job, financial
News items 2008-05-13
Nine Perfect Sales Conversation Helpers
To move a sale forward during the initial conversations, you must keep the prospect engaged. As I pointed out in a previous post ("Better Questions=Faster Selling"), the best way to do this is to ask an open-ended question that moves the conversation forward and also...
Tags: Question, Sales Strategy, Sales Force Management, Sales, Geoffrey James
Blog posts 2008-05-15
Asda Shows Strong Growth
By Rachel Sanderson LONDON (Reuters UK) - Wal-Mart Stores WMT said on Tuesday Asda had delivered a strong first quarter thanks to an increase in customer traffic driven by lower prices and discount campaigns. Like-for-like sales excluding petrol and stripping out an early Easter and...
Tags: Wal-Mart Stores Inc., Sales Strategy, Sales Force Management, Sales, Oukbs, Tractor Supply Co.
News items 2008-05-13
Retail Sales Fall For Second Month in April
LONDON (Reuters UK) - Retail sales values fell for a second consecutive month in April, a survey showed on Tuesday, suggesting tighter credit conditions and rising household bills are forcing consumers to tighten their belts. The British Retail Consortium said the value of like-for-like retail...
Tags: Sales Strategy, Sales Force Management, Sales, Oukbs, Retailsales
News items 2008-05-12
Optimism: The Key to Winning in Sales
Dr. Chris Croner, a clinical psychologist and author of "Never Hire a Bad Salesperson Again," explains why optimism is critical to sales success.
Tags: Optimism, Sales Strategy, Sales Force Management, Sales, Video
Videos 2008-05-08
How to Interview Sales Candidates
Dr. Chris Croner, a clinical psychologist and author of "Never Hire a Bad Salesperson Again," gives examples of the types of questions to ask a sales candidate in order to determine a person's drive.
Tags: Candidate, Sales Strategy, Sales Force Management, Sales, Video
Videos 2008-05-07
How Balanced are Your Sales Skills?
Everybody in sales wants to have great sales skills, but not everybody realizes that sales skills come in three varieties. Psychological skills. These are what most people think of as sales skills. They include the ability to complete a successful cold...
Tags: Sales strategy, Sales force management, Geoffrey James, sales, sales skill
Blog posts 2008-05-08
Kaiser Docs Make House Sales Calls
Well, this is certainly a new frontier in personalized medicine. The Denver Business Journal is reporting that Kaiser Permanente doctors in Colorado are visiting potential members in conjunction with Kaiser sales associates in order to talk up the big HMO's advantages: Last August, the health maintenance organization HMO...
Tags: Colorado, HMO, Kaiser Permanente, Denver Business Journal, Sales Strategy, Sales Force Management, Healthcare, Sales, David P. Hamilton
Blog posts 2008-05-15
April Retail Roundup: Discounters Come out Ahead
The news: Anemic retail sales in April shouldn't surprise anybody. Any gain was attributed to Easter happening in March this year, creating one more weekend trading day in April 2008 than in 2007. If you combine March and April, the Wall Street Journal said, sales rose 1.1 percent, right in...
Tags: Shoe, Saks, Sales Strategy, Sales Force Management, Gender And Diversity, Sales, Human Resources, Lisa Everitt
Blog posts 2008-05-09
Get Your Customer to Sell for You!
Sales managers are always insisting that sale reps should sell high, but that's not always practical. Some organizations push buying decisions so far up the chain that nobody except a CEO is likely to get face-time with the guy who's got the cash. The most obvious...
Tags: Sales strategy, Sales force management, Geoffrey James, champion, sales
Blog posts 2008-05-09
Comerica Index: Auto Affordability, Incentives on the Rise
In a bit of good news for consumers -- and clearly bad news for the domestic carmakers -- vehicles were more affordable in the first quarter of 2008 than at any other time since immediately after the Sept. 11 terror attacks of 2001. "It's a buyers market and the producers...
Tags: Incentive, Comerica Inc., Comerica Affordability Index, Sales Force Management, Sales, Jim Henry
Blog posts 2008-05-12
The 7 Deadly Sins of Sales Teams
Selling is hard work, but it's even more difficult when the sales team starts exhibiting dysfunctional behavior. Here are the seven major sins of sales teams, along with some advice on how to cope: OVERCONFIDENCE. When everyone wants to make big...
Tags: Sales strategy, Sales force management, Sales Technology, Geoffrey James, sales, sales team, Sales Professionals
Blog posts 2008-05-07
Old Mutual Sales Up 2 Percent
LONDON (Reuters UK) - Old Mutual OML saw sales rise 2 percent in the first quarter, missing analysts' expectations, held back by weaker UK sales and the impact of market volatility on unit trust sales. Old Mutual OMLJ, South Africa's largest insurer, said life insurance...
Tags: Pound, Sales Strategy, Sales Force Management, Sales, Oldmutual, Oukbs
News items 2008-05-07
Signet Group Like-for-like Sales Fall
LONDON (Reuters UK) - Signet Group SIG, the world's biggest speciality jewellery retailer, said on Thursday group like-for-like sales fell 2.5 percent in the first quarter. In the United States, where Signet trades as Kay Jewelers and Jared the Galleria of Jewelry, like-for-like sales fell by...
Tags: Sales Strategy, Sales Force Management, Sales, Oukbs, Signet, US
News items 2008-05-08
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