BNET Industries
Last Fiscal Year Sales:$37.5M
- Private
- US
Dow Jones Description
Talisma is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities. Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.
Number of Employees 174
Contact Information
411 108th Ave NE Ste 900
Bellevue, Washington 98004
(425) 688-3800
Peer Companies
NAICS Code Software Reproducing: 334611
News & Analysis
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salesforce.com appexchange and talisma corp. - All News and Analysis
Talisma CIM Suite is Certified for Salesforce.com's AppExchange
Dozens of customers have deployed Talisma CIM solutions via the AppExchange to build on the market-leading Salesforce Service & Support solution
Talisma Chat and Email Launch on Salesforce.com's AppExchange
Innovative Customer Interaction Management Solutions Deliver Critical Service and Support Efficiencies
Isilon Systems Boosts Web Self Service by deploying Talisma's Knowledgebase™ via Salesforce.com's AppExchange
SAN FRANCISCO -- Talisma delivers powerful AppExchange-certified knowledge management and Web self-service tools for customers on the salesforce.com AppExchange
Talisma Knowledgebase Available On AppExchange
Talisma Corporation, a provider of customer interaction management solutions, and on-demand CRM provider salesforce.com recently announced Talisma Knowledgebase for salesforce.com's AppExchange. Built on the AppExchange on-demand platform, Talisma Knowledgebase for AppExchange is immediately available for test drive and deployment at www.appexchange.com, in conjunction with the Saiesforce Winter '06 release. This...
Talisma and Salesforce.com Announce Talisma Knowledgebase™ for Salesforce.com's AppExchange; Integrated Knowledgebase Enables Powerful Self-Service and Improves Customer Service Handling
SAN FRANCISCO -- More than 150 On-demand Business Applications Now Available for Test Drive and Deployment via the Salesforce.com AppExchange
Five9 to Increase CRM Effectiveness by Deploying Talisma™ via the Salesforce.com AppExchange; Talisma Knowledgebase™ Will Enable Five9 to Reduce Costs and Help Customers Help Themselves
SAN FRANCISCO -- More Than 150 On-Demand Business Application Listings Now Available via the Salesforce.com AppExchange
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