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salesforce

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Salesforce.com: Building a Booming Market That Oracle Long Ignored
While software giant Oracle focused on big client-server systems, Salesforce.com pioneered small-business products, CRM software — and cloud computing. Giant: Oracle Shadow Success: Salesforce.com Oracle market cap: $104 billion; revenues: $23 billion. Salesforce.com market cap: $4.8 billion; revenues: $1 billion ...
Tags: Salesforce.com Inc., Oracle Corp., Sales Force Management, Sales, Competition, Market Share, Salesforce, Oracle, Salesforce.com, Melanie Haiken
Articles 2009-06-10
In the Shadow of Giants
Sure, only one company can be No. 1. But so what? Smaller firms have plenty of advantages — and they often outperform industry leaders. Here are four who are thriving in the shadows.Bigger is almost always better when it comes to business — at least that's the common belief. Big...
Tags: Shadow, Pricing, Marketing Research, Channel Management, Sales Force Management, Leadership, Regulations, Strategy, Marketing, Sales, Management, Government, BNET Feature Package, Competition, Market Share, Forest Laboratories, J. Crew, Green Mountain Coffee Roasters, Salesforce
Articles 2009-06-10

Additional Resources

Salesforce Missing Mobile Target
Salesforce.com is trying to goose margins by introducing new ways for customers to use its cloud-based development platform, but it's still missing in action where mobility, perhaps the fastest-growing tech segment, is concerned. The company said customers can now build applications and Web sites using the Salesforce...
Tags: Salesforce.com Inc., Mobile, Customer, Sales Force Management, Sales, Michael Hickins
Blog posts 2009-06-15
Salesforce.com Sees Its Next $1B Market
Salesforce.com, the $1 billion vanguard of the software-as-a-service SaaS industry, is betting its next $1 billion in revenues will come from disrupting the call center industry. The company that declared death to on-premise software with SFA, its flagship on-demand customer relationship management CRM tool, and which has...
Tags: Salesforce.com Inc., Customer Service, Software-as-a-service, Dell Computer Corp., Call-center, Twitter, Service Cloud, Sales Force Management, Customer Relationship Management (CRM), Sales, Enterprise Software, Software, Michael Hickins
Blog posts 2009-03-23
Salesforce.com Trains Its Guns Overseas
Salesforce.com’s first quarter had a bunch of high points: The company topped estimates, upped its outlook and highlighted a bevy of customer wins. But the big takeaway may be that Salesforce.com’s international business is picking up steam. First, the basics. Salesforce.com all resources reported first quarter net...
Tags: Revenue, Salesforce.com Inc., Sales Force Management, Sales, Larry Dignan
Blog posts 2008-05-22
Salesforce-NetSuite Rivalry Is Personal
Salesforce.com and NetSuite are the unlikeliest of enemies. Just a few years ago, the companies were at the advance guard of software-as-a-service, a burgeoning new industry that promised to eliminate the high licensing fees and onerous maintenance costs associated with buying on-premise software, offering in...
Tags: Salesforce.com Inc., NetSuite Inc., Sales Force Management, Sales, Michael Hickins
Blog posts 2009-04-03
Dell, Salesforce Partner on Cloud Computing Offerings
Cost-conscious companies seeking streamlined CRM solutions should take note of Salesforce.com's Dell-certified customer management offerings.Computer maker Dell and cloud computing company Salesforce.com announced today announced the availability of new certified Dell-salesforce.com solutions, joint offerings for small and medium businesses SMBs, that deliver customer relationship management CRM applications via the cloud....
Tags: Dell Computer Corp., Salesforce.com Inc.
News items 2009-10-13
Is Salesforce Switching AppExchange To Google Wave?
Could Salesforce be reengineering its AppExchange platform to run standards-based code like HTML 5? The reason I ask is that none other than Salesforce CEO Marc Benioff listed his status on Facebook this weekend as: "working on salesforce.com's new architecture." There would have to be a very good reason, or...
Tags: Salesforce.com Inc., Google Inc., Marc Benioff, Standards, Salesforce.com AppExchange, Sales Force Management, Sales, Michael Hickins
Blog posts 2009-06-02
Adobe, Salesforce Push Rich App Dev in the Cloud
Salesforce.com and Adobe Systems have announced a new solution that brings together the developer productivity power of the Salesforce.com Force.com platform with the richness and ubiquity of the Adobe Flash Platform.Salesforce.com and Adobe Systems have announced a new solution that brings together the developer productivity power of the Salesforce.com Force.com...
Tags: Adobe Systems Inc., Salesforce.com Inc.
News items 2009-10-26
Salesforce.com and Cisco Partner to Provide Cloud-Based Customer Services
Salesforce.com and Cisco announced a partnership today that brings together Salesforce.com's online customer service software with Cisco's strengths in IP Telephony. The service, called "Customer Interaction Cloud," is designed to provide a complete, cloud-based customer service offering for small to medium sized businesses. ...
Tags: Cisco Systems Inc., Salesforce.com Inc.
News items 2009-10-05
Salesforce.com Rolls Out Reseller Program
By Chris Kanaracus Boston - Salesforce.com CRM on Wednesday announced a VAR value added reseller program for its Force.com development platform, in a bid to spur wider adoption of the on-demand CRM customer relationship management vendor's homegrown technology. The program will primarily appeal to system integrators and consultants who can...
Tags: value-added reseller, Salesforce.com Inc.
News items 2009-08-26
Ellison mocks Salesforce.com's 'itty bitty' application
IDG News Service - Oracle CEO Larry Ellison mocked on-demand CRM customer relationship management vendor Salesforce.com during a shareholder meeting Wednesday, saying its "itty bitty" application depends on Oracle's products. "We think Salesforce.com has got terrific underlying technology," he said in response to a question from a shareholder about Salesforce.com...
Tags: Oracle Corp., Salesforce.com Inc., Larry Ellison
News items 2009-10-08
Is VMware The New Salesforce.com?
Salesforce.com is more than simply the market leader for software-as-a-service SaaS. While others notably NetSuite came to market sooner, Salesforce.com was the first company to successfully sell the idea of hosting software in its own data centers and delivering it as a service via the Internet on any kind of...
Tags: Salesforce.com Inc., Software-as-a-service, VMware Inc., Software As A Service (SaaS), Managed Hosting, Sales Force Management, Cloud Computing, Emerging Technologies, Sales, Michael Hickins
Blog posts 2009-02-27
Google Helps Enterprises Conduct Side-By-Side Search, Plug into Salesforce.com
Google follows up is Google Search Appliance launch with new side-by-side search and a Salesforce.com connector. The side-by-side search is a free download for GSA that lets admins set up quick search comparison tests for corporate employees. The workers vote on the best results and the admin can then make...
Tags: Google Inc., Administrator, Salesforce.com Inc., connector, U.S. General Services Administration
News items 2009-08-20
GOT Corporation Unveils Campaigner for Salesforce, GOT's Campaigner for Salesforce Seamlessly Unites Email Marketing With CRM
SAN FRANCISCO -- GOT Corporation and salesforce.com (NYSE:CRM), the market and technology leader in on-demand customer relationship management CRM, today announced Campaigner for Salesforce at the Summer '05 launch in San Francisco. Tightly integrated with Salesforce via the Sforce on-demand platform, and immediately available to...
Tags: CRM, e-mail, email marketing, Salesforce.com Inc.
Research articles 2005-06-21
iEnterprises Announces CRM on the Go for Salesforce at Dreamforce 2005; Wireless CRM Application by iEnterprises Helps Mobile Salesforce Users Get More Efficient and Effective Anytime, Anywhere
SAN FRANCISCO -- iEnteprises, Inc. and salesforce.com today announced immediate availability of iEnterprises' wireless CRM application, CRM on the Go, for salesforce.com users. The tight integration with Salesforce via the Appforce on-demand platform ensures salesforce.com customers can now extend their salesforce.com CRM to their RIM BlackBerry or other handheld devices...
Tags: CRM, mobile, Salesforce.com Inc., wireless
Research articles 2005-09-13
InvisibleCRM Delivers SalesFolder for Salesforce.com's AppExchange; Salesforce.com Customers, Subscribers and Partners Can Now Deploy SalesFolder Directly within Their Salesforce Implementations
SAN FRANCISCO -- InvisibleCRM and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced the availability of SalesFolder for salesforce.com's AppExchange. Salesforce.com customers can now deploy SalesFolder within their Salesforce implementation to work with all of salesforce.com documents and attachments wherever and whenever they need them...
Tags: Salesforce.com AppExchange, Salesforce.com Inc.
Research articles 2006-05-25
Enterprise CRM Delivers Timesheet Solution for Salesforce.Com's AppExchange; Salesforce.com Customers, Subscribers and Partners Can Now Deploy Timetrack CRM Directly within Their Salesforce Implementations
SAN FRANCISCO -- Enterprise CRM and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced the availability of Timetrack CRM for salesforce.com's AppExchange. Salesforce.com customers can now deploy Timetrack CRM within their Salesforce implementation to automate timesheets. Built on the AppExchange on-demand platform, Timetrack CRM for...
Tags: CRM, Salesforce.com AppExchange, Salesforce.com Inc.
Research articles 2006-05-24
Salesforce's Deferred Revenue Debacle
Following a beat and raise quarter last night for online software vendor Salesforce’s CRM, the rewards are not what you might expect, the shares down $12.05, or 18.5%, at $53.25 by Thursday's market close. The company’s forecast for profit of 34 cents to 35 cents for the current quarter, excluding...
Tags: Salesforce.com Inc., Software
External links 2008-08-21
Marketing Automation Next For Salesforce.com
The next item on the list for Salesforce.com is marketing automation, an executive told me yesterday. The company currently makes on-demand software that lets salespeople manage leads, and recently set its sights on call center technology, as I reported yesterday. But while Salesforce sees huge growth potential...
Tags: Michael Hickins
Blog posts 2009-03-24
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