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- Time Warner Cable's Road Runner Tops First Net Promoter Telecommunications Industry Research; Satmetrix Reveals the Best and the Worst of the USTelecommunications Community.
- M2 PRESSWIRE-7 June 2006-Satmetrix: Time Warner Cable's Road Runner Tops First Net Promoter Telecommunications Industry Research; Satmetrix Reveals the Best and the Worst of the USTelecommunications CommunityC1994-2006 M2 COMMUNICATIONS LTD RDATE:07062006 London, UK, - Satmetrix Systems, Inc.,the leading enterprise customer...
- Research articles 2006-06-07
Additional Resources
- 2006 Satmetrix Thought Leader Roundtable Focused on Optimizing Customer Service with Customer Experience Management; Featured Customers Oracle and Symantec Presented
- FOSTER CITY, Calif. -- Satmetrix Systems, Inc., the leading enterprise customer experience management CEM company and co-developer of the Net PromoterR Score, today announced the findings from the company's recent Satmetrix Thought Leader Roundtable in New York. This year's program focused on reviewing ways to optimize customer service using customer...
- Research articles 2006-06-21
- MCI Expands Satmetrix Engagement to Enhance European Customer Loyalty Program; Direct Access to Customer Feedback Spearheads MCI's Drive for Quality
- READING, England & FOSTER CITY, Calif. -- MCI (Nasdaq:MCIP) today announced that it has enhanced its European customer loyalty program through an expanded strategic engagement with Satmetrix Systems, Inc. (www.satmetrix.com), a leader in customer experience management software.
- Research articles 2005-10-17
- Satmetrix Announces That CA Chooses Its CEM Solutions to Drive Enhanced Customer and Partner Experience
- FOSTER CITY, Calif. -- Satmetrix Systems, Inc., the leading global enterprise customer experience management CEM company, today announced that CA (NYSE:CA), one of the world's largest information technology IT management software companies, will adopt the Satmetrix CEM solution as part of an overall plan to enhance relationships with customers and...
- Research articles 2006-03-28
- Google, Apple and Symantec's Customers Are the Most Loyal; Satmetrix Reveals the Best and Worst Net Promoter Rankings in the High-Tech Industry
- FOSTER CITY, Calif. -- Apple, Google (NASDAQ: GOOG) and Symantec (NASDAQ: SYMC) have today been revealed as the high-technology companies with the most loyal customers, in a series of Net Promoter Industry Reports released today by Satmetrix Systems, Inc. Satmetrix, the leading enterprise customer experience management CEM company and co-developer...
- Research articles 2006-07-11
- Time Warner Cable's Road Runner Tops First Net Promoter Telecommunications Industry Research; Satmetrix Reveals the Best and the Worst of the US Telecommunications Community
- FOSTER CITY, Calif. -- Satmetrix Systems, Inc., the leading enterprise customer experience management CEM company and co-developer of the Net PromoterR Score, today unveiled the findings of the "Net Promoter Industry Report 2006: TelecommunicationsC", identifying the best and the worst Net Promoter rankings within the US telecommunications industry. The report...
- Research articles 2006-06-07
- Commerce Bank Tops First Net Promoter Financial Services Industry Research; Satmetrix Reveals the Best and the Worst of the Banking Community
- FOSTER CITY, Calif. -- Satmetrix Systems, Inc., the leading enterprise customer experience management CEM company and co-developer of the Net PromoterR Score, today revealed the findings of the "Net Promoter Industry Report 2006: Financial ServicesC" which has identified the best and the worst Net Promoter rankings of the consumer banking...
- Research articles 2006-05-09
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