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- Get connected: dealers have expanded their horizons with a host of new technologies—including internet price quotes, sophisticated data analysis, and radio frequency-based computers—to deliver more and better information to their customers and e
- For Kevin Hancock, delivering last, automated information to builder customers is critical to his company's ability to compete. That mind-set drives much of the technology strategy at Casco, Maine-based Hancock Lumber Co., a $115 million, 500-employee dealer that's been in business since 1848. "We have to make sure customers never...
- Research articles 2004-07-01
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