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- Behavior Matters: A Systems Approach to Leadership
- Despite decades of research and a constant search for ways to capture and nurture the essences of leadership, consistent, proven approaches to leadership development have proven elusive. The primary reason for varying perspectives and methods is that most definitions and development practices focus on selected aspects of the phenomenon. This...
- White papers 2004-06-01
- Behavior Matters: A Process Approach To Performance Management - What's Wrong With Performance Management?
- Performance management is a key element of most significant process efforts. In most organizations, it is limited to appraisals alone. In some, it encompasses a loose process comprised of goal and standard setting, intermittent coaching, and year-end performance evaluation. In very few organizations, performance management is viewed as a more...
- White papers 2004-04-01
- Team Dynamics in Today's Workplace
- A new business environment, one that is shaping a revolution in the workplace, is driving a deeper commitment to team building. Businesses must compete in a worldwide arena in which information and technologies are widely distributed and rapidly applied to new products and services. The rapid innovation required to meet...
- White papers 2002-11-23
- Six Sigma Leadership: The Key to Sustaining Contemporary Quality Programs
- Six Sigma methods represent a very significant advance in the application of quality principles to produce business impact. For many companies, these enhanced quality techniques have had a profound impact on business results because they represent a more systemic and systematic method. Part of this broader approach has historically focused...
- White papers 2002-11-23
- Interviewing Best Practices/Hiring and Selection
- The best available method for overcoming potential vulnerabilities in the interview process and for identifying specific behavioral criteria for excellence is a behaviorally anchored evaluation. An excellent hiring intervention should focus on: traits and leadership skills that are most difficult to develop on the job through training and development those...
- White papers 2002-11-23
- Succession Planning Best Practices
- Succession planning is one of the most critical endeavors an organization undertakes. In our experience, different companies apply succession planning for a variety of purposes. Most organizations, however, tend to focus on many of the goals simultaneously. No mater what the purposes, succession planning criteria and processes should stem from...
- White papers 2002-11-23
- Applying Technology to Maximize Human Assets
- The past two decades have been a time of truly radical change. But, the next twenty years will encompass even more. Over the next decade or so, the New Economy so far propelled mainly by information technology may turn out to be only the initial stage of a much broader...
- White papers 2002-11-23
- How Can Behavioral Factors Be Used to Drive Process Excellence?
- Methods for changing human behavior work best when they produce alignment between individual actions and business processes. This white paper explores current challenges and some general suggestions for using behaviors to improve process capabilities. It presents certain applications of behavioral approaches for process improvement to improve the process capabilities of...
- White papers 2004-03-10
- Upgrading the People Perspective in Balanced Scorecards
- The Balanced Scorecard has become a mainstream method, frequently representing a major organizational transformation. In many cases, the scorecard is earmarked as the primary means for articulating and implementing business strategies and all key activities. This investment of energy can have major payoff if it is done in a consistent...
- White papers 2004-02-06
- A Systems Approach to Leadership
- Despite decades of research and a constant search for capturing and nurturing the essences of leadership, consistent, proven approaches to leadership development have proven elusive. The primary reason for varying perspectives and methods is that most definitions and development practices focus on selected aspects of the phenomenon. All too often...
- White papers 2004-08-13
- Human Resource Competencies for the New Century
- The company, Schoonover Associates, has completed a new human resource competency framework. This set of success factors, based on a study, updates the last HR competency work - "Human Resource Competencies for the Year 2000". The key findings of the study, including emerging trends in HR and new competency criteria,...
- White papers 2003-12-11
- A Process Approach to Performance Management
- Performance management is always a controversial topic. In most organizations, it is limited to appraisals alone. In some, it encompasses a loose process comprised of goal and standard setting, intermittent coaching, and year-end performance evaluation. In very few organizations, performance management is viewed as a more comprehensive approach to leveraging...
- White papers 2004-05-24
- Implementing Competencies: A Best Practices Approach
- Competencies are context bound. Effective competencies are linked to a particular organizational target or goal. Applying competencies properly provides an excellent engine for raising the bar, promoting common standards, and integrating Human Resource HR processes. However, implementing competencies in multiple applications across an entire organization constitutes a large-scale change and...
- White papers 2002-11-23
Additional Resources
- Schoonover Out, Marcum in as Circuit City CEO
- The Mark Wattles-engineered turnaround at Circuit City moved forward Monday with the departure of Philip Schoonover, the electronics chain's chairman, CEO, and president. Replacing Schoonover as president and CEO: James Marcum, who was named non-executive chairman about a month ago. Marcum came to the Circuit City board...
- Blog posts 2008-09-22
- Salary.com™ to Acquire ITG Competency Group - Leading Job-Competency Company
- Also announces licensing agreement with Schoonover Associates; combination creates one of the largest job-competency databases with over 2,000 competencies for more than 3,400 jobs; provides a rich content foundation for competency-driven Human Resources and Talent Management offering
- Research articles 2007-07-31
- Circuit City F1Q08 (Qtr End 5/31/07) Earnings Call Transcript
- Question-and-Answer SessionOperator Your first question comes from the line of Chris Horvers - Bear Stearns. Chris Horvers - Bear Stearns On the InterTAN side, can you talk about how you're looking at driving shareholder value and how you measure? The business was unprofitable if...
- Earnings calls 2007-06-20
- Circuit City F2Q07 (Qtr End 8/31/06) Earnings Call Transcript (SeekingAlpha)
- Question-and-Answer SessionOperator Operator Instructions Your first question comes from Bill Sims. Bill Sims - Citigroup Investment Research Thank you, and good morning. Two questions. First, Mike, on the 50 basis points of SG&A that you did not spend during the quarter, how much of...
- Earnings calls 2006-09-20
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