When you need to give users a list of choices, you typically provide those choices in a combo box control or a list box control. Most Access developers use combo boxes because they're more versatile - they allow users to enter text or select an item from a list. If...
CGI's role in the engagement was to work together with Bell to establish the system requirements and to take on the responsibility for the entire "One Bill" Ordering Tool interface. They needed to find ways to expedite the development process without compromising quality. The CGI team of experts drew on...
CGI felt that Project Omega would provide a platform upon which projects could leverage the Enterprise Application Integration EAI infrastructure to access Bell's legacy systems with mechanized order processing and data retrieval from non-integrated sales and service channels. With the first release of Omega, Bell sought to electronically submit service...
Under a longstanding contract for outsourcing, CGI does application development and support for Bell Canada. One of the most challenging projects was for KeyPak, a bundle of services aimed at small and medium-sized businesses. KeyPak includes long distance, voice mail, Internet access, and Yellow Pages, all rolled into one package...
Bell needed a solution that would enable it to reduce the impact of its manual processes and in doing so consistently increase efficiencies and automated customer services. However, when developing new initiatives in the telecommunications industry, time is of the essence. This posed a further challenge, for quality and reliability...
Plug-ins is computer cards that help Bell establish connectivity between lines when its customers communicate using its systems. CGI was asked to take over the project management because of the sheer magnitude of the challenge. CGI recommended that Bell build on its existing SAP technology. CGI's extensive expertise in all...
There are more than 4,000 Bell Canada Field Services Technicians across geographically dispersed regions of Ontario and Quebec; Bell was seeking to improve its control and deployment of the equipment used by these technicians. While seemingly straightforward, the project actually incorporated a number of challenges. Bell already used SAP technology...
CGI was asked to provide AXA's management, world's largest insurance companies, with high-level assistance in designing an e-Business strategic plan setting the roadmap for a three-year cycle - and outline strategic initiatives (including quick-win projects) for that period. But, first came the complex task of assessing AXA's competitive position in...
AXA Canada is one of the country's leading damage insurance companies. When PeopleSoft decided that as of December 31, 2000, it would no longer support the AS400 platform, AXA Canada had to change the existing platform and meanwhile they didn't had sufficient manpower to provide solid technical support. They therefore...
ALD Automotive (created from the merger of TEMsys/TEMpro and Interleasing) specializes in the financing and management of automobile fleets. In order to respond to an internal request by the insurance department to improve the automobile fleet's claims management system, which is managed by ALD Automotive, CGI France was awarded the...
Bell was seeking to integrate its various trouble management systems and provide seamless one-stop service to customers using a number of Bell products. CGI and Bell therefore teamed up to create the Problem Resolution Services PRS program. PRS was designed to integrate Bell's trouble management systems and processes, enable customers...
In striking this landmark agreement with CGI, Bell Canada aims to fulfill a number of key business and financial objectives. As principal systems integrator, CGI is responsible for the development, management and maintenance of Bell's application systems, help desk support and all distributed systems operations for Bell Canada. CGI helped...
The key component for Bell in its finance transformation was to use new SAP tools (BW, Portal, and SEM) in order to improve and streamline its accounting procedures and internal and external reporting processes. CGI's task would be to redesign and implement accounting and financial processes specific to planning, budgeting,...
CGI's challenge was multifold: transfer 125 applications from mainframe to PC, client server and Web platforms; deploy new enhanced applications on more than 10,000 workstations; redesign the infrastructure and implement new billing, customer care, service provisioning and network surveillance applications. CGI Group did all the technical work of modifying applications...
Haswell Consulting Engineers are customizing LUSAS civil & structural to analyze geotechnical problems involving soil/structure interaction. Extensive use is made of the LUSAS parametric facilities to automate the modeling and analysis of various types and sizes of ground bearing and piled water treatment tanks. An important feature of all LUSAS...
CGI created the "AutoPlus system", and its applications have served the insurance industry well. As business volumes and the acceptance of Web-based delivery increased, the capacity of the old system was strained and service was being impacted. CGI recognized the need to reposition the AutoPlus system and at the same...
Insurance companies have long been recognized for their exceptional rigor and highly precise procedures. During this fourth mandate, CGI and L'UNION CANADIENNE decided to further hone the effectiveness of communications between their respective representatives in order to assure total transparency of IT resources. CGI wanted its client to receive the...
A biotechnology company specializing in proteomics, Caprion needed an enormous computing power and a gigantic storage capacity to handle the algorithms that its laboratory develops to facilitate research and speed up the discovery process of drugs. CGI began by hosting Caprion's equipment and managing the temporary Web site of the...
The progressive America First Credit Union saw the need to give their members fast loan decisions in order to stay competitive in the financial marketplace and continue to increase growth. They needed a process that would allow them to quickly serve their members in the call center to fulfill their...
The company was faced with the costly and complex task of upgrading aging AS/400 systems to improve its business performance and position itself for future growth. It was also looking to make its IT costs more predictable, improve its responsiveness to changing business conditions and take advantage of new technologies....
