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self-service

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Competing For Profits
The true test of a marketing program is to deliver products and services that are both competitive and profitable. To do this you need to understand the factors that differentiate your business from your competitors and focus on developing your strengths. In some cases that means enhancing your products or...
Tags: Product marketing, BNET Editorial, New Product Development, product development, marketing, sales, benefit, performance
Articles 2008-01-03
Developing an Online Strategy
An increasing number of marketing activities including advertising, direct marketing, relationship-building, customer service, and channel support are now Internet-based. It’s essential to identify the activities that can move effectively to the Web and ensure that they're produced to the same rigorous standards as traditional marketing activities. An online strategy can...
Tags: Marketing research, Web site development, BNET Editorial, marketing activity, marketing, marketing strategy, strategy, sales call, customer service, direct marketing, Web site, email marketing, direct mail, support services, information service, Web, dot-com, public relat
Articles 2007-12-18
Updating Your Web Site As Your Business Grows
Updating and upgrading a Web Site can take considerable time and resources. Your Web Site will have to grow organically as you introduce new products and services. You can also upgrade it to add new features that make it easier for your customers and visitors to use your site and...
Tags: Web site development, Web technology, Channel management, BNET Editorial, Web site, Flash animation, product information, Web, software update, professional services, search tool, Web hosting, newsletter, sales, benefit, software, e-mail, tool
Articles 2007-12-03

Additional Resources

60 Medical Clinics to Deploy 90 Self-Service Kiosks for Optimized Patient Check-in and Payment
Healthcare Automation Project is One of the Nation's Largest and Continues Kaiser Permanente's Market-Leading Electronic Integration Efforts PASADENA, Calif. -- Kaiser Permanente deployed its first "KP Self-Service Kiosk" to optimize the patient check-in and payment experience in an innovative project that will include over 60 medical clinics in...
Articles 2008-06-25
PeopleCube and KIOSK Information Systems Partner to Deliver Innovative Reservation Kiosk Solutions
Partnership Designed to Maximize Workspace Utilization and Reduce Real Estate and Energy Costs FRAMINGHAM, Mass. & LOUISVILLE, Colo. -- PeopleCube, provider of intelligent workplace, resource and energy management technology, today announced an alliance partnership with KIOSK Information Systems, a designer and manufacturer of indoor and outdoor kiosks, public...
Articles 2008-06-24
Software helps develop mobile marketing campaigns
Offered as self-service messaging tool, Via lets users create and track SMS messaging campaigns. Technology allows for creation of SMS-based alerts, auto-responders, polls, trivia, and sweepstakes campaigns, sent on Proteus carrier-grade message delivery platform. Messaging modules allow clients to create, schedule, and execute campaigns in minutes. Functionality includes keyword and...
Articles 2008-06-24
Diebold's Deposit Automation Technology Provides Enhanced Functionality, Improved Efficiencies for Kern Schools Federal Credit Union
Full-service ATMs help reduce fraud while boosting member satisfaction NORTH CANTON, Ohio, June 23 /PRNewswire-FirstCall/ -- Through the integration of 46 full-service imaging-enabled automated teller machines ATMs, Diebold, Incorporated recently assisted Kern Schools Federal Credit Union, a full-service financial institution located in Kern County, Calif., in...
Articles 2008-06-23
PDS Announces Vista HRMS®
CHICAGO and BLUE BELL, Pa., June 23 /PRNewswire/ -- SHRM Annual Conference, Booths #1264 and 1265 -- PDS, a leading developer of web-based human resource, benefits and payroll systems, today announced the release of Vista HRMSR. Developed in the .NET 3.5 framework, this new version of PDS' human...
Articles 2008-06-23
Software automates group management process
GroupID v5 focuses on all stages of group lifecycle management for Active Directory: automation, self-service, and synchronization. Managing distribution and security groups requires group management process to handle group expiration and ensure group accuracy. Additionally, features allow for multiple group owners as well as support for Exchange 2007. Suite offers...
Articles 2008-06-23
Imager reads bar codes from mobile phones in less than 1 sec
Capable of reading all linear, PDF417, and 2D symbologies, Model LSR108 is rugged, fixed-position imager with no moving parts designed for use at self-service kiosks or for flatbed installation in desk/podium applications. It can be configured with data format settings and interfaced to host system through RS232 or USB using...
Articles 2008-06-23
VoiceObjects Awarded INTERNET TELEPHONY's 2008 TMC Labs Innovation Award
VoiceObjects, Inc. ( www.voiceobjects.com ),the personalized phone self-service company, announced today thatTechnology Marketing Corporation TMC named VoiceObjects 7.2 as a 2008 TMCLabs Innovation Award winner presented by its publication, INTERNETTELEPHONY. "We are honored that INTERNET TELEPHONY has, yet again, recognized thevalue of VoiceObjects' personalized self-service solutions. The TMC LabsInnovation Award...
Articles 2008-06-23
Helpstream Partners with RightAnswers to Deliver "Ready-On-Demand" Knowledge Management Capabilities
Helpstream to Offer RightAnswers Knowledge-Paks Library CLARK, N.J. -- RightAnswers, Inc., the recognized leader in providing knowledge-based self-service and support analyst solutions for the internal IT help desk, and Helpstream, a leading provider of on-demand collaborative customer service and help desk solutions, today announced a strategic partnership. The...
Articles 2008-06-23
Monster Career Ad Network Enhanced to Offer Greater Ease of Use; Expands to Canadian Market
One year after launching, Career Ad Network shows compelling metrics for employers across industries CHICAGO & MAYNARD, Mass. -- At the 2008 Annual SHRM Conference, Monster[R] today announced availability of a self-service capability that will make using its unique Career Ad Network CAN an easier, more automated experience....
Articles 2008-06-23
Books as you wait
MACHINES that print books for customers in just seven minutes will appear in bookstores this autumn. And the self-service machine-makers say a newer model will produce a fully-bound 200-page book every three minutes. The Blackwell bookshop chain are test the Espresso Book...
Articles 2008-06-22
Books as you wait
MACHINES that print books for customers in just seven minutes will appear in bookstores this autumn. And the self-service machine-makers say a newer model will produce a fully-bound 200-page book every three minutes. The Blackwell bookshop chain are testing the Espresso Book...
Articles 2008-06-22
Millions of books to choose from - yours will take only minutes to
Blackwell bookshop announced yesterday that it is to install an "Espresso Book Machine" that will allow customers to print out a novel in just seven minutes. The self-service machine, which will eventually be installed in 50 stores across the country, offers a choice of around one million...
Articles 2008-06-21
The thighs have it as hilly Bristol is named first Cycling City
Anyone who has slogged their way up Bristol's thigh-busting Bridge Valley Road in the teeth of a stiff headwind could be forgiven for being surprised after the city was named Britain's official capital of cycling. Though better known for its historical association with boats, Bristol beat a...
Articles 2008-06-20
PLM Software targets apparel and footwear manufacturers
With self-service feature that enables suppliers to access real-time information, Infor PLM Runtime simplifies communication across entire supply chain. Features include supplier delivery management which ensures on-time and on-budget delivery of components from multiple vendors to manufacturer, as well as Cross-brand checking which enables companies who design and produce multiple...
Articles 2008-06-19
Elderplan Selects Vangent for Contact Center Optimization
Vangent, Inc., a leading provider of Medicaremember information management solutions and services, today announced thatElderplan (Brooklyn, NY) has selected Vangent to optimize its contactcenter operations to meet the growing needs of its Medicare members andprovider network throughout New York. Vangent will improve Elderplan'soverall contact center infrastructure and operability with...
Articles 2008-06-18
Graybar Builds on Quality Service, Efficiency With Launch of New Graybar.com
User-friendly site provides easy access to products and services, enhances customer experience ST. LOUIS, June 18 /PRNewswire/ -- Graybar, a leading distributor of electrical and communications products and related supply chain management and logistics services, has announced the re-launch of Graybar.com to enhance the Graybar customer experience....
Articles 2008-06-18
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