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3 Resources for

service desk and software

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UniPress Software Continues Strong Growth Through First Half of 2005; Company Cites Use of FootPrints Service Desk Product Line by Organizations Worldwide to Drive Business-Critical Help Desk and Customer Support Operations
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced strong revenue growth for its FootPrintsR 100% web-based service desk line through the first half of 2005. The company recorded an increase of nearly 20% in revenue compared to the same six-month...
Tags: service desk, UniPress Software
Research articles 2005-08-17
UniPress Software Anticipates Continued Growth for FootPrints Hosting Service in 2005 as Organizations Embrace On-Demand Service Desk Model
EDISON, N.J. -- Organizations of All Sizes are Deploying Hosted Version of FootPrints Service Desk to Accelerate Customer Support Operations and Reduce Costs UniPress Software, Inc., a leading provider of web-based service desk automation software targeting the mid-market, today announced that its customer base for the FootPrintsR Hosting...
Tags: Unipress Corp.
Research articles 2004-12-21
UniPress Software's FootPrints Web-based Service Desk Software Wins Users Choice Award for Best Help Desk Solution for Second Year in a Row
EDISON, N.J. -- UniPress Software, Inc., a leading provider of web-based service desk automation software for help desk and customer support automation, today announced that it has received the 2004 Users Choice Award from CRMAdvocate for best help desk solution. The award program, in which solutions are voted on by...
Tags: help desk, UniPress Software, Web
Research articles 2004-11-03
UniPress Software Links FootPrints Service Desk to Microsoft CRM; New FootPrints CRM Bridge Enables FootPrints Service Desk Agents and Microsoft CRM Sales Professionals to Have Complete View of Up-to-the-Minute Customer Data
EDISON, N.J. -- UniPress Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced that its FootPrintsR CRM Bridge for MicrosoftR CRM sites links its FootPrints 100% web-based service desk solution to Microsoft CRM. With the new FootPrints CRM Bridge solution, organizations have the capability to...
Tags: agent, CRM, Microsoft Corp., Microsoft CRM, sales, service desk, UniPress Software
Research articles 2005-04-05
Numara Software Acquires UniPress Software; Expanded Company Positioned to Dominate the Small- and Mid-Sized Enterprise Market For Affordable, Easy-to-Use Service Desk and Asset Management Solutions
TAMPA, Fla. -- Numara Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions. The combination of these two highly successful and established organizations positions Numara Software as the dominant leader in the small and mid-sized enterprise service desk market.
Tags: asset, asset management, Numara Software Inc., service desk, UniPress Software
Research articles 2006-09-13
UniPress Links FootPrints Service Desk To CRM Applications
UniPress Software, Inc., a midmarket provider of Web-based service desk automation software, has announced a new solution for dynamically linking its Footprints service desk on a bidirectional basis to CRM tracking applications from Microsoft, Salesforce.com and Salesnet with no setup programming required. The new Footprints CRM Bridge provides organizations with...
Tags: Unipress Corp.
Research articles 2005-05-01
UniPress Software Announces North American Reseller Program to Accommodate Growing Demand for FootPrints Line of Web-based Service Desk Tools
EDISON, N.J. -- UniPress Software, Inc., a leading provider of web-based service desk automation software, today unveiled the launch of its value-added reseller program which has been established to create a new sales channel for its popular FootPrintsR line of web-based service desk solutions. The FootPrints North American Reseller Advantage...
Tags: reseller, tool, UniPress Software, Web
Research articles 2004-10-27
UniPress Software Continues Strong Growth in Q3 2004 with FootPrints Line of Web-based Service Desk Solutions that Automate Help Desk and Customer Support Operations
EDISON, N.J. -- UniPress Software, Inc., a leading provider of web-based service desk automation software, today announced its strongest fiscal quarter to date. In the third quarter of 2004 ending in September, the company broke sales records, held its highly successful inaugural users conference in Las Vegas, and added many...
Tags: help desk, UniPress Software, Web
Research articles 2004-10-08
UniPress Software Announces Next-Generation Version of the FootPrints Hosting Service to Accelerate Customer Support Operations and Reduce Costs With Comprehensive Service Desk Automation
EDISON, N.J. -- Latest Version Offers Organizations New Powerful Resources, Additional Integrations, Expanded Workflow Options, and Faster Performance for Large Ticket Volumes UniPressR Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced the latest version of its FootPrintsR Hosting Service - version 7.0....
Tags: Unipress Corp.
Research articles 2005-11-09
UniPress Software Hosts 4th Annual International Distributor Conference for Worldwide Distributors of FootPrints Web-based Service Desk Solutions
EDISON, N.J. -- Growing Number of Distributors Representing Key Markets in Europe, Asia and Latin America Highlight the Global Reach of the FootPrints Product Line UniPressR Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced the 4th Annual FootPrintsR International Distributor Conference. Starting today...
Tags: Unipress Corp.
Research articles 2005-07-12
UniPress Software Announces FootPrints 6.5, the Latest Version of the FootPrints Line of Web-Based Help Desk and Customer Support Automation Solutions
Business Editors/High-Tech Writers EDISON, N.J.--BUSINESS WIRE--May 11, 2004 UniPress Software, Inc. FootPrints 6.5 Combines Signature Ease-of-Use with an Expanded Feature Set for Both Internal and External Support Automation, New Levels of Sophistication, and Stronger Performance for Large Sites UniPress Software, Inc., a leading provider...
Tags: Unipress Corp.
Research articles 2004-05-11
IBM's Tivoli Systems And Software Artistry, Inc. Reach Merger Agreement
ARMONK, N.Y. and INDIANAPOLIS--BUSINESS WIRE--December 19, 1997-- Tivoli Systems, a subsidiary of IBM, and Software Artistry, Inc., (NASDAQ: SWRT) today announced the two companies have reached an agreement under which IBM will shortly commence a cash tender offer for all outstanding Software Artistry shares at $24.50 per share. Software...
Tags: IBM Corp., merger
Research articles 1997-12-19
Altiris Recognized as a 'Leader' in the Small Enterprise Service Desk Management Market by Independent Research Firm; Altiris Also Ranked a 'Strong Performer' in the Large Enterprise Service Desk Management Market
SALT LAKE CITY -- Altiris Inc. (Nasdaq: ATRS), a pioneer of service-oriented management software, is positioned as a "leader" in The Forrester Wave: Service Desk Management Tools, Q1 2006 report. AltirisR Helpdesk SolutionTM is ranked as a "leader" in the Wave for Small Enterprise Service Desk Management Tools and as...
Tags: Altiris Inc., leader
Research articles 2006-02-22
Track-It! Recognized as Help Desk Professionals' First Choice; Survey Identifies Numara Software's Track-It! as the Most Popular Help Desk and Asset Management Solution Among Spanish-Speaking Countries
TAMPA, Fla. -- Numara Software, Inc., a global provider of IT management solutions for IT professionals, today announced that a survey conducted by the leading Spanish language market help desk forum, Foro Helpdesk, has identified Track-It! as help desk professionals' preferred choice for help-desk software. Conducted annually since 1999, Foro...
Tags: asset, asset management, help desk, Numara Software Inc., survey
Research articles 2006-02-06
Alloy Software's IT Service Desk Management Solution Earns High Marks Within the Education Market
NUTLEY, N.J. -- Alloy Software, Inc., a leading provider of service management, asset management, and network management software solutions, today announced continued strong demand for its Alloy Navigator product within the education market. K-12 institutions, school districts, universities and colleges are optimizing Alloy Navigator as a centralized service desk platform...
Tags: Alloy, information technology, software
Research articles 2007-08-27
Alloy Software Breathes New Life into Healthcare Market with IT Service Desk Management Solution
NUTLEY, N.J. -- Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced continued strong demand for its Alloy Navigator product within the healthcare industry. Medical centers, hospitals, clinics and university health offices are optimizing Alloy Navigator as a centralized service desk platform to proactively...
Tags: Alloy, health care, software
Research articles 2007-11-27
New Partnerships Strengthen UniPress Software's FootPrints North American Reseller Advantage Program; PC Mall, Inc., Softchoice, and ASAP Software Partner with UniPress to Help Customers Automate Multi-Channel Service and Support Operation and IT Manageme
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced that its FootPrintsR North American Reseller Advantage Program continues to attract leading technology resellers. PC Mall, Inc., Softchoice, and ASAP Software are the latest to select FootPrints to address heightened mid-market...
Tags: Unipress Corp.
Research articles 2006-02-13
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