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47 Resources for

service desk

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CA Named a Leader in Service Desk Management Tools by Independent Research Firm
CA Unicenter Service Desk Named a Leader for Large and Small Enterprises
Tags: Computer Associates International Inc., leader, service desk
Research articles 2008-04-08
UniPress Software Continues Strong Growth Through First Half of 2005; Company Cites Use of FootPrints Service Desk Product Line by Organizations Worldwide to Drive Business-Critical Help Desk and Customer Support Operations
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced strong revenue growth for its FootPrintsR 100% web-based service desk line through the first half of 2005. The company recorded an increase of nearly 20% in revenue compared to the same six-month...
Tags: service desk, UniPress Software
Research articles 2005-08-17
UniPress Software's President to Discuss Strategic Service Desk Trends at Inaugural FootPrints Users Conference in Japan
EDISON, N.J. -- Mark Krieger to Highlight the Continuously Evolving Role of FootPrints-Powered Service Desks and How They are Being Used for Regulatory Compliance Tracking and Other Innovative Applications
Tags: service desk, UniPress Software
Research articles 2006-05-16
New XML Web Services Interface from UniPress Software Integrates Existing Applications and Systems with FootPrints-Powered Service Desks
EDISON, N.J. -- Capability Allows Organizations to Leverage Service Oriented Architecture by Dynamically Linking Service Desk to Other IT Environments to Boost Efficiency and Remove Data Silos
Tags: service desk, UniPress Software, XML
Research articles 2005-11-29
UniPress Software Expands Distribution of FootPrints Product Line in Europe
EDISON, N.J. -- UniPress Software, Inc., a leading provider of web-based service desk automation software, today announced that it has expanded distribution efforts throughout Europe for FootPrintsR, its flagship line of web-based service desk solutions. Reinforcing its commitment to the growing European market, UniPress has added several strategic distributors in...
Tags: service desk, UniPress Software
Research articles 2004-10-28
Numara Software Acquires UniPress Software; Expanded Company Positioned to Dominate the Small- and Mid-Sized Enterprise Market For Affordable, Easy-to-Use Service Desk and Asset Management Solutions
TAMPA, Fla. -- Numara Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions. The combination of these two highly successful and established organizations positions Numara Software as the dominant leader in the small and mid-sized enterprise service desk market.
Tags: asset, asset management, Numara Software Inc., service desk, UniPress Software
Research articles 2006-09-13
Beazer Homes Connects with Getronics for Service Desk Support and Optimized Workplace Productivity
BILLERICA, Mass. -- Getronics suite of applications and structured operations provide an enhanced service desk experience for employees and clients alike while increasing efficiency and managing support costs
Tags: Getronics, service desk, workplace
Research articles 2004-12-16
FootPrints 7.0 Named 2006 Product of the Year by Call Center Magazine; Editors Recognize UniPress Software's FootPrints as one of the Industry's Most Useful and Innovative Technology Solutions for Building World-Class Call Centers
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced that FootPrintsR, the company's flagship line of service desk software, has received the 2006 Product of the Year Award from Call Center Magazine, the customer care industry's number-one information resource. The annual...
Tags: call-center, service desk, UniPress Software
Research articles 2006-03-01
IBM Recognized as "A Leader" in Service Desk Management Tools by Independent Research Firm
IBM (NYSE: IBM) today announced that its Tivoli Service Request Manager has been named as a Leader in Forrester's March 2008 report entitled "The Forrester WaveTM: Service Desk Management Tools, Q1 2008."
Tags: IBM Corp., leader, service desk
Research articles 2008-04-10
Statoil ASA awards SchlumbergerSema three-year service desk contract
NORDIC BUSINESS REPORT-5 February 2003-Statoil ASA awards SchlumbergerSema three-year service desk contractC1994-2003 M2 COMMUNICATIONS LTD http://www.m2.com
Tags: service desk
Research articles 2003-02-05
UniPress Software Expands Asset Management Integrations for Its FootPrints 100% Web-Based Service Desk Software
Business Editors/High-Tech Writers
Tags: asset, asset management, service desk, UniPress Software, Web
Research articles 2004-06-08
Tivoli Systems Releases Comprehensive Service Desk Management Solution
NEW YORK--BUSINESS WIRE--Sept. 15, 1998--
Tags: IBM Corp., service desk
Research articles 1998-09-15
Teloquent Interchange Certified ca smart With Computer Associates' Unicenter ServicePlus Service Desk
Business Editors/High-Tech Writers
Tags: Computer Associates International Inc., service desk
Research articles 2003-01-07
UniPress Software Receives ITIL Service Support Certification for its FootPrints 6.5 Web-Based Service Desk Software
Business Editors
Tags: ITIL, service desk, UniPress Software, Web
Research articles 2004-06-01
FrontRange Solutions Announces Conversion Program to Capture Tivoli Service Desk Users; Tivoli Service Desk Users Are Offered HEAT Software As An Option
Business Editors/High-Tech Writers
Tags: FrontRange Solutions Inc., IBM Corp., service desk, software
Research articles 2001-04-24
Relicore's Real-time Application and Server Configuration Management Solution Achieves Platinum Certification for HP OpenView Service Desk
BURLINGTON, Mass. -- Relicore Clarity Integration Adds Automated Application and Server Discovery, Relationship Mapping, and Real-time Change Auditing to HP OpenView Service Desk
Tags: Hewlett-Packard Co., server, server configuration, service desk
Research articles 2005-06-27
Largest Private Healthcare Carrier in US Selects UniPress Software's FootPrints Web-Based Service Desk for Scalable Support Automation to Its 6,000 Employees Located across 13 States
EDISON, N.J. -- UniPressR Software, Inc.:
Tags: health care, service desk, UniPress Software, Web
Research articles 2005-08-01
CCSI CompuCom Expands Relationship with Parmalat Canada to Include Service Desk
MISSISSAUGA, Ontario -- CompuCom Systems, Inc.:
Tags: CompuCom, service desk
Research articles 2006-04-18
UniPress Software Exhibiting FootPrints Line of Service Desk Products at National Laboratories Information Technology Summit 2006
EDISON, N.J. -- UniPress Showcasing FootPrints Solutions and Sharing Best Practices for Service and Lifecycle Management with Attendees Representing Department of Energy DOE National Laboratories
Tags: service desk, UniPress Software
Research articles 2006-05-09
Numara Software and EMA to Host Webinar on How Configuration Management Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period
Webinar Provides Valuable Insight into How Companies Can Leverage a CMDB to Increase Business Efficiencies and Maximize Their Return on Investment
Tags: configuration management, Numara Software Inc., service desk, webinar
Research articles 2007-11-27
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