<![CDATA[service desk Resources | BNET]]> en-us <![CDATA[IBM Recognized as "A Leader" in Service Desk Management Tools by Independent Research Firm]]> Thu, 10 Apr 2008 00:00:00 -0700 IBM IBM <![CDATA[CA Named a Leader in Service Desk Management Tools by Independent Research Firm]]> Tue, 08 Apr 2008 00:00:00 -0700 <![CDATA[Numara Software and EMA to Host Webinar on How Configuration Management Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period]]> Tue, 27 Nov 2007 00:00:00 -0800 <![CDATA[Government Organizations Choose Numara Software as Preferred Service Desk Provider]]> Tue, 05 Jun 2007 00:00:00 -0700 <![CDATA[Atos Origin North America Relocates Service Desk to Anticipate Rapidly Growing US Client Demand]]> Wed, 25 Apr 2007 00:00:00 -0700 <![CDATA[Accenture IT Service Desk Optimization]]> Thu, 16 Nov 2006 00:00:00 -0800 ACN ACN <![CDATA[Numara Software Acquires UniPress Software; Expanded Company Positioned to Dominate the Small- and Mid-Sized Enterprise Market For Affordable, Easy-to-Use Service Desk and Asset Management Solutions]]> Wed, 13 Sep 2006 00:00:00 -0700 <![CDATA[Numara Software Introduces Numara FootPrints 7.5 and 3 New Service Desk Products]]> Wed, 13 Sep 2006 00:00:00 -0700 <![CDATA[Cbeyond Implements RealOps AMP; Drives Automation of Incident, Problem & Service Desk Management Functions]]> Thu, 07 Sep 2006 00:00:00 -0700 <![CDATA[UniPress Software's President to Discuss Strategic Service Desk Trends at Inaugural FootPrints Users Conference in Japan]]> Tue, 16 May 2006 00:00:00 -0700 <![CDATA[UniPress Software Exhibiting FootPrints Line of Service Desk Products at National Laboratories Information Technology Summit 2006]]> Tue, 09 May 2006 00:00:00 -0700 <![CDATA[CCSI CompuCom Expands Relationship with Parmalat Canada to Include Service Desk]]> Tue, 18 Apr 2006 00:00:00 -0700 <![CDATA[US Federal Government Focus on Improving IT Management and Support Creates Strong Demand for UniPress Software's FootPrints Web-based Service Desk Solutions]]> Tue, 21 Mar 2006 00:00:00 -0800 <![CDATA[FootPrints 7.0 Named 2006 Product of the Year by Call Center Magazine; Editors Recognize UniPress Software's FootPrints as one of the Industry's Most Useful and Innovative Technology Solutions for Building World-Class Call Centers]]> Wed, 01 Mar 2006 00:00:00 -0800 <![CDATA[Strong Demand for FootPrints® Service Desk Solutions in Japan, Europe, and Latin America Helps UniPress Software Expand Global Reach in 2005]]> Wed, 25 Jan 2006 00:00:00 -0800 <![CDATA[UniPress Software Unveils New Version of Software Management Solution, Giving Service Desks Enhanced Configuration, Patch, and Asset Management Capabilities to Streamline Support Operations]]> Wed, 21 Dec 2005 00:00:00 -0800 <![CDATA[New XML Web Services Interface from UniPress Software Integrates Existing Applications and Systems with FootPrints-Powered Service Desks]]> Tue, 29 Nov 2005 00:00:00 -0800 <![CDATA[UniPress Software Continues Strong Growth Through First Half of 2005; Company Cites Use of FootPrints Service Desk Product Line by Organizations Worldwide to Drive Business-Critical Help Desk and Customer Support Operations]]> Wed, 17 Aug 2005 00:00:00 -0700 <![CDATA[Largest Private Healthcare Carrier in US Selects UniPress Software's FootPrints Web-Based Service Desk for Scalable Support Automation to Its 6,000 Employees Located across 13 States]]> Mon, 01 Aug 2005 00:00:00 -0700 <![CDATA[Relicore's Real-time Application and Server Configuration Management Solution Achieves Platinum Certification for HP OpenView Service Desk]]> Mon, 27 Jun 2005 00:00:00 -0700 HPQ HPQ