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	<title><![CDATA[service Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/service.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to service]]></description>
	<s:counts start="0" returned="20" found="139" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Google, Facebook Launch Their Own URL Shorteners]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fpaidcontent.org%2Farticle%2F419-google-facebook-launch-their-own-url-shorteners%2F&siteid=23&tag=contentnext]]></link>
		<description><![CDATA[ Two internet heavyweights are entering the URL shortening business, despite its lack of a solid business model. Google (NSDQ: GOOG) says it is adding a URL shortener to its Toolbar and Feedburner products, which will now shorten long URLs to the goo.gl URL. Facebook, meanwhile, is automatically shortening some...]]></description>
		<s:doctype><![CDATA[External links]]></s:doctype>
		<pubDate>Mon, 14 Dec 2009 23:25:11 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/facebook.html"><![CDATA[Facebook]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/money.html"><![CDATA[Money]]></category>
		<category domain="http://resources.bnet.com/topic/m%2526a+%2526+venture+capital.html"><![CDATA[M&A & Venture Capital]]></category>
		<category domain="http://resources.bnet.com/topic/venture+capital.html"><![CDATA[Venture Capital]]></category>
		<category domain="http://resources.bnet.com/topic/social+media.html"><![CDATA[Social Media]]></category>
		<category domain="http://resources.bnet.com/topic/nanopublishing.html"><![CDATA[Nanopublishing]]></category>
		<category domain="http://resources.bnet.com/topic/companies.html"><![CDATA[Companies]]></category>
		<category domain="http://resources.bnet.com/topic/google.html"><![CDATA[Google]]></category>
		<category domain="http://resources.bnet.com/topic/joseph+tartakoff.html"><![CDATA[Joseph Tartakoff]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
	<item>
		<title><![CDATA[Half Of U.S. Services Businesses Say Things Are Getting Worse]]></title>
		<link><![CDATA[http://moneywatch.bnet.com/economic-news/blog/macro-view/weakness-in-the-service-sector-in-the-us-and-worldwide/1290/]]></link>
		<description><![CDATA[The stock market weakened Thursday morning after a weak report from the Institute for Supply Management on the health of the service sector of the U.S. economy. And weaken it should: under the ISM's classifications, services, or more precisely non-manufacturing concerns, contribute nearly 90 percent of the GDP that comes...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 03 Dec 2009 10:03:56 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/u.s..html"><![CDATA[U.S.]]></category>
		<category domain="http://resources.bnet.com/topic/business+activity.html"><![CDATA[Business Activity]]></category>
		<category domain="http://resources.bnet.com/topic/industry.html"><![CDATA[Industry]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://resources.bnet.com/topic/john+keefe.html"><![CDATA[John Keefe]]></category>
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	<item>
		<title><![CDATA[SeaChange International, Inc. F3Q10 (Qtr End 10/31/09) Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-369790.html]]></link>
		<description><![CDATA[ Question-and-Answer Session Operator  Operator Instructions  Your first question comes from Blair King &#8211; Avondale Partners, LLC. Blair King &#8211; Avondale Partners, LLC I just have a few questions, you had mentioned media services I was going to ask you about that, if you could give some progress...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 02 Dec 2009 18:24:09 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/seachange+international+inc..html"><![CDATA[SeaChange International Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/tvs.html"><![CDATA[TVs]]></category>
		<category domain="http://resources.bnet.com/topic/tv+%2526+home+theater.html"><![CDATA[Tv & Home Theater]]></category>
		<category domain="http://resources.bnet.com/topic/broadband+internet.html"><![CDATA[Broadband Internet]]></category>
		<category domain="http://resources.bnet.com/topic/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://resources.bnet.com/topic/home+entertainment.html"><![CDATA[Home Entertainment]]></category>
		<category domain="http://resources.bnet.com/topic/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SEAC</category>
		<category domain="tickers">SEAC</category>
	</item>
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		<title><![CDATA[Auction Your Skills and Services at Jobpic]]></title>
		<link><![CDATA[http://blogs.bnet.com/businesstips/?p=4827]]></link>
		<description><![CDATA[Looking for work? Most sites let you browse for employers who need to fill a position. You know the players -- everyone from Monster to freelance hangouts like elance to social networking experiments like VOIS.    But here's a twist: Jobpic lets you advertise your services, so employers...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 10 Sep 2009 05:00:31 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/auction.html"><![CDATA[Auction]]></category>
		<category domain="http://resources.bnet.com/topic/desktop+publishing.html"><![CDATA[Desktop Publishing]]></category>
		<category domain="http://resources.bnet.com/topic/social+networking.html"><![CDATA[Social Networking]]></category>
		<category domain="http://resources.bnet.com/topic/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://resources.bnet.com/topic/financial+services.html"><![CDATA[Financial Services]]></category>
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		<category domain="http://resources.bnet.com/topic/dave+johnson.html"><![CDATA[Dave Johnson]]></category>
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	<item>
		<title><![CDATA[Customer Service? Not Something We Need to Think About]]></title>
		<link><![CDATA[http://blogs.bnet.com/customer-service/?p=204]]></link>
		<description><![CDATA[Customer service is a concept that in the UK, we are still getting to grips with. But as customers, it's something that we are learning to demand more. However good it gets though, some companies we deal with are never likely to give good customer service, because they don't have...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 26 Aug 2009 07:41:31 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/julian+goldsmith.html"><![CDATA[Julian Goldsmith]]></category>
	</item>
	<item>
		<title><![CDATA[Why Best Practice Isn't Good Enough]]></title>
		<link><![CDATA[http://blogs.bnet.com/customer-service/?p=209]]></link>
		<description><![CDATA[What business doesn't want to create the kind of distinctive customer experiences that are the envy of competitors? But what does 'wow' service look like? Not like anything you've seen among competitors, according to Lior Arussy of Strativity Group.    To innovate in service, you need to ditch...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 20 Aug 2009 11:03:18 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/innovation.html"><![CDATA[Innovation]]></category>
		<category domain="http://resources.bnet.com/topic/customer.html"><![CDATA[Customer]]></category>
		<category domain="http://resources.bnet.com/topic/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/joanna+higgins.html"><![CDATA[Joanna Higgins]]></category>
	</item>
	<item>
		<title><![CDATA[URL Shortening Service Tr.im Is Back]]></title>
		<link><![CDATA[http://dw.com.com/redir?destUrl=http%3A%2F%2Fpaidcontent.org%2Farticle%2F419-url-shortening-service-tr.im-is-back%2F&siteid=23&tag=contentnext]]></link>
		<description><![CDATA[ Apparently, there was more interest in their URL shortening service than Nambu, the owner of tr.im, initially thought. Only two days after Nambu announced it was shutting the service down because it couldn't sell it and didn't see a way to compete with rival bit.ly, tr.im is up again....]]></description>
		<s:doctype><![CDATA[External links]]></s:doctype>
		<pubDate>Tue, 11 Aug 2009 20:27:32 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/nambu.html"><![CDATA[Nambu]]></category>
		<category domain="http://resources.bnet.com/topic/social+media.html"><![CDATA[Social Media]]></category>
		<category domain="http://resources.bnet.com/topic/nanopublishing.html"><![CDATA[Nanopublishing]]></category>
		<category domain="http://resources.bnet.com/topic/joseph+tartakoff.html"><![CDATA[Joseph Tartakoff]]></category>
	</item>
	<item>
		<title><![CDATA[OIG Slams Doctors for Using Unqualified Personnel]]></title>
		<link><![CDATA[http://industry.bnet.com/healthcare/1000970/oig-slams-doctors-for-using-unqualified-personnel/]]></link>
		<description><![CDATA[Just when you thought youÃ¢â‚¬â„¢d heard everything about the poor quality of care in our absurdly overpriced health system, something else comes along. Today, it arrived in the form of a report from the HHS Office of The Inspector General OIG. This report observes that unqualified non-physicians perform many clinical...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 05 Aug 2009 15:10:45 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/physician.html"><![CDATA[Physician]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/oig.html"><![CDATA[OIG]]></category>
		<category domain="http://resources.bnet.com/topic/ken+terry.html"><![CDATA[Ken Terry]]></category>
	</item>
	<item>
		<title><![CDATA[CBS and others join Comcast VoD service]]></title>
		<link><![CDATA[http://www.bnet.com/2448-14052_23-320701.html]]></link>
		<description><![CDATA[ CBS and 17 other US cable networks are signing up to Comcast&#8217;s video-on-demand VoD project, which is due be trialled in 5,000 households over coming weeks. AMC, BBC America, Hallmark Channel and Historyare also among the content providers joining the likes of HBO and TNT for the On Demand Online service.   ...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Tue, 14 Jul 2009 18:34:35 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/vod.html"><![CDATA[VoD]]></category>
		<category domain="http://resources.bnet.com/topic/content+provider.html"><![CDATA[Content Provider]]></category>
		<category domain="http://resources.bnet.com/topic/comcast+corp..html"><![CDATA[Comcast Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/cbs+corp..html"><![CDATA[CBS Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/hulu.html"><![CDATA[Hulu]]></category>
		<category domain="http://resources.bnet.com/topic/video+on+demand+%2528vod%2529.html"><![CDATA[Video On Demand (VoD)]]></category>
		<category domain="http://resources.bnet.com/topic/cable.html"><![CDATA[Cable]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/tv+%2526+home+theater.html"><![CDATA[Tv & Home Theater]]></category>
		<category domain="http://resources.bnet.com/topic/broadband+internet.html"><![CDATA[Broadband Internet]]></category>
		<category domain="http://resources.bnet.com/topic/network+technology.html"><![CDATA[Network Technology]]></category>
		<category domain="http://resources.bnet.com/topic/digital+media.html"><![CDATA[Digital Media]]></category>
		<category domain="http://resources.bnet.com/topic/personal+technology.html"><![CDATA[Personal Technology]]></category>
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		<category domain="http://resources.bnet.com/topic/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://resources.bnet.com/topic/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://resources.bnet.com/topic/jasper+jackson.html"><![CDATA[Jasper Jackson]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CBS</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CMCSA</category>
		<category domain="tickers">CBS,CMCSA</category>
	</item>
	<item>
		<title><![CDATA[It's The Service, Genius]]></title>
		<link><![CDATA[http://blogs.bnet.com/customer-service/?p=101]]></link>
		<description><![CDATA[In the early 1990s, it was "the economy, stupid". Now that economies in the developed world have tanked, it's the service (and don't call me stupid).    Service levels have not so much undergone a revolution as an evolution. But the global recession of the past year has...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 10 Jul 2009 11:32:28 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/smb%252fsme.html"><![CDATA[Smb/Sme]]></category>
		<category domain="http://resources.bnet.com/topic/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://resources.bnet.com/topic/supply+chain+management+%2528scm%2529.html"><![CDATA[Supply Chain Management (SCM)]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/blogs.html"><![CDATA[blogs]]></category>
	</item>
	<item>
		<title><![CDATA[BSkyB and Universal prep for download store launch]]></title>
		<link><![CDATA[http://www.bnet.com/2448-14052_23-304812.html]]></link>
		<description><![CDATA[ BSkyB and Universal are moving nearer to the launch of their joint music streaming and download service, with talks underway with the remaining major labels and a number of independents, Sky confirms. The news comes amid new reports over the price structure and corporate branding for the stand-alone subscription-based...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Mon, 25 May 2009 17:22:39 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/music.html"><![CDATA[Music]]></category>
		<category domain="http://resources.bnet.com/topic/british+sky+broadcasting+group+plc..html"><![CDATA[British Sky Broadcasting Group Plc.]]></category>
		<category domain="http://resources.bnet.com/topic/home+entertainment.html"><![CDATA[Home Entertainment]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://resources.bnet.com/topic/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/emi+group.html"><![CDATA[EMI Group]]></category>
		<category domain="http://resources.bnet.com/topic/sony+music.html"><![CDATA[Sony Music]]></category>
		<category domain="http://resources.bnet.com/topic/universal+music+group.html"><![CDATA[Universal Music Group]]></category>
		<category domain="http://resources.bnet.com/topic/omnifone.html"><![CDATA[Omnifone]]></category>
		<category domain="http://resources.bnet.com/topic/andrew+mcdonald.html"><![CDATA[Andrew McDonald]]></category>
		<category domain="http://resources.bnet.com/topic/bskyb.html"><![CDATA[BSkyB]]></category>
		<category domain="http://resources.bnet.com/topic/british+sky+broadcasting+group.html"><![CDATA[British Sky Broadcasting Group]]></category>
		<category domain="http://resources.bnet.com/topic/visa+inc..html"><![CDATA[Visa Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/warner+music+group+corp..html"><![CDATA[Warner Music Group Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BSY</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BSY</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">V</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">WMG</category>
		<category domain="tickers">BSY,BSY,V,WMG</category>
	</item>
	<item>
		<title><![CDATA[Making Sense of a GM Bankruptcy]]></title>
		<link><![CDATA[http://moneywatch.bnet.com/economic-news/video/making-sense-of-a-gm-bankruptcy/302883/]]></link>
		<description><![CDATA[With a possible Chapter 11 bankruptcy looming, should you buy a GM car? MoneyWatch's Editorial Director Eric Schurenberg offers advice for consumers who might be wary, and for those who are already GM owners.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Mon, 18 May 2009 11:21:43 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/general+motors+corp..html"><![CDATA[General Motors Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/bankruptcy.html"><![CDATA[Bankruptcy]]></category>
		<category domain="http://resources.bnet.com/topic/moneywatch.html"><![CDATA[MoneyWatch]]></category>
		<category domain="http://resources.bnet.com/topic/litigation.html"><![CDATA[Litigation]]></category>
		<category domain="http://resources.bnet.com/topic/personal+finance.html"><![CDATA[Personal Finance]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/general+motors.html"><![CDATA[General Motors]]></category>
		<category domain="http://resources.bnet.com/topic/chapter+11.html"><![CDATA[Chapter 11]]></category>
		<category domain="http://resources.bnet.com/topic/vehicles.html"><![CDATA[Vehicles]]></category>
		<category domain="http://resources.bnet.com/topic/cars.html"><![CDATA[Cars]]></category>
		<category domain="http://resources.bnet.com/topic/warranty.html"><![CDATA[Warranty]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/dealer.html"><![CDATA[Dealer]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/eric+schurenberg.html"><![CDATA[Eric Schurenberg]]></category>
		<category domain="http://resources.bnet.com/topic/sumi+das.html"><![CDATA[Sumi Das]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GMGMQ</category>
		<category domain="tickers">GMGMQ</category>
	</item>
	<item>
		<title><![CDATA[Valeant Pharmaceuticals International Q1 2009 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14055_23-295671.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Thank you. Operator Instructions Our first question comes from the line of Gregg Gilbert of Banc of America Merrill Lynch. Your line is open. Gregg Gilbert - BAS-ML Thanks, good morning. First of all Peter, what's the biggest change in guidance? Is it lower SG&A and R&D...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Tue, 05 May 2009 14:25:36 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/valeant+pharmaceuticals+international.html"><![CDATA[Valeant Pharmaceuticals International]]></category>
		<category domain="http://resources.bnet.com/topic/research+%2526+development.html"><![CDATA[Research & Development]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VRX</category>
		<category domain="tickers">VRX</category>
	</item>
	<item>
		<title><![CDATA[Who Will Get The Stimulus Funds?]]></title>
		<link><![CDATA[http://industry.bnet.com/government/10001336/who-will-get-the-stimulus-funds/]]></link>
		<description><![CDATA[The Stimulus Bill worth over $780 billion passed by Congress last month will fund a wide variety of projects.  From road repairs, to weatherizing houses, to teacher salaries to just regular local and state expenditures there is a great deal of money available to the private sector.  Much...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 21 Apr 2009 03:03:16 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/contract.html"><![CDATA[Contract]]></category>
		<category domain="http://resources.bnet.com/topic/money.html"><![CDATA[Money]]></category>
		<category domain="http://resources.bnet.com/topic/stimulus.html"><![CDATA[Stimulus]]></category>
		<category domain="http://resources.bnet.com/topic/federal.html"><![CDATA[Federal]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/transportation.html"><![CDATA[Transportation]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/matthew+potter.html"><![CDATA[Matthew Potter]]></category>
	</item>
	<item>
		<title><![CDATA[ShopYourWay Reconnects Sears Electronic Commerce]]></title>
		<link><![CDATA[http://industry.bnet.com/retail/1000948/shopyourway-reconnects-sears-electronic-commerce/]]></link>
		<description><![CDATA[Sears Holding has comprehensively reorganized its electronic commerce functions, including its websites and Sears2go mobile phone platform, under an initiative dubbed ShopYourWay developed to help consumers understand and use the expanding array of goods and services the retailer provides in store, online, even through PDAs.    And, in...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 16 Mar 2009 11:10:36 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/sears+roebuck+%2526+co..html"><![CDATA[Sears Roebuck & Co.]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/electronic+commerce.html"><![CDATA[Electronic Commerce]]></category>
		<category domain="http://resources.bnet.com/topic/shopyourway.html"><![CDATA[ShopYourWay]]></category>
		<category domain="http://resources.bnet.com/topic/sears+holding.html"><![CDATA[Sears Holding]]></category>
		<category domain="http://resources.bnet.com/topic/web+site+development.html"><![CDATA[Web Site Development]]></category>
		<category domain="http://resources.bnet.com/topic/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://resources.bnet.com/topic/web+technology.html"><![CDATA[Web Technology]]></category>
		<category domain="http://resources.bnet.com/topic/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://resources.bnet.com/topic/cellular+phones.html"><![CDATA[Cellular Phones]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://resources.bnet.com/topic/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://resources.bnet.com/topic/mike+duff.html"><![CDATA[Mike Duff]]></category>
		<category domain="http://resources.bnet.com/topic/mike+duff.html"><![CDATA[Mike Duff]]></category>
	</item>
	<item>
		<title><![CDATA[HP: Earnings, Product Revenue, R&D All Drop Year to Year]]></title>
		<link><![CDATA[http://industry.bnet.com/technology/10001044/hp-earnings-product-revenue-rd-all-drop-year-to-year/]]></link>
		<description><![CDATA[Hewlett-Packard's latest 10-Q, for the first fiscal 2009 quarter that ended January 31, 2009, shows the continued march of the company away from product sales and toward services. Net revenue was flat for the period, with the quarter in 2008 showing $28.5 billion and, in 2009, $28.8 billion. The big...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 10 Mar 2009 16:27:23 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://resources.bnet.com/topic/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://resources.bnet.com/topic/r%2526d.html"><![CDATA[R&D]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/erik+sherman.html"><![CDATA[Erik Sherman]]></category>
		<category domain="http://resources.bnet.com/topic/erik+sherman.html"><![CDATA[Erik Sherman]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
	</item>
	<item>
		<title><![CDATA[BSkyB and Omifone to offer unlimited downloads]]></title>
		<link><![CDATA[http://www.bnet.com/2448-14061_23-270481.html]]></link>
		<description><![CDATA[ BSkyB is reportedly in advanced talks with music service provider Omnifone about launching an unlimited music download and streaming service. UK-based Omnifone has international licensing deals in place for such a service with all four major music labels.          BSkyB first...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Wed, 18 Feb 2009 15:03:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/british+sky+broadcasting+group+plc..html"><![CDATA[British Sky Broadcasting Group Plc.]]></category>
		<category domain="http://resources.bnet.com/topic/omnifone.html"><![CDATA[Omnifone]]></category>
		<category domain="http://resources.bnet.com/topic/music+service.html"><![CDATA[Music Service]]></category>
		<category domain="http://resources.bnet.com/topic/home+entertainment.html"><![CDATA[Home Entertainment]]></category>
		<category domain="http://resources.bnet.com/topic/internet+service+providers+%2528isps%2529.html"><![CDATA[Internet Service Providers (ISPs)]]></category>
		<category domain="http://resources.bnet.com/topic/piracy.html"><![CDATA[Piracy]]></category>
		<category domain="http://resources.bnet.com/topic/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://resources.bnet.com/topic/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://resources.bnet.com/topic/andrew+mcdonald.html"><![CDATA[Andrew McDonald]]></category>
		<category domain="http://resources.bnet.com/topic/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/bskyb.html"><![CDATA[BSkyB]]></category>
		<category domain="http://resources.bnet.com/topic/british+sky+broadcasting+group.html"><![CDATA[British Sky Broadcasting Group]]></category>
		<category domain="http://resources.bnet.com/topic/virgin+media+inc..html"><![CDATA[Virgin Media Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BSY</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BSY</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VMED</category>
		<category domain="tickers">AAPL,BSY,BSY,VMED</category>
	</item>
	<item>
		<title><![CDATA[Akamai Technologies Inc. Q4 Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14031_23-266171.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Our first question comes from the line of Mark Kelleher with Canaccord Adams. You may proceed. J. Donald Sherman  Hi Mark. Mark Kelleher &#8211; Canaccord Adams Hi, hi guys, congratulations, another great quarter.  J. Donald Sherman  Thank you. Mark Kelleher &#8211; Canaccord Adams ...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 04 Feb 2009 17:42:10 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/bank+of+america+corp..html"><![CDATA[Bank Of America Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/akamai+technologies+inc..html"><![CDATA[Akamai Technologies Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/research+%2526+development.html"><![CDATA[Research & Development]]></category>
		<category domain="http://resources.bnet.com/topic/mergers+%2526+acquisitions.html"><![CDATA[Mergers & Acquisitions]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AKAM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BAC</category>
		<category domain="tickers">AKAM,BAC</category>
	</item>
	<item>
		<title><![CDATA[Homeland Security Awards Tri-S Security Contracts for Services in California]]></title>
		<link><![CDATA[http://industry.bnet.com/government/1000210/homeland-security-awards-tri-s-security-contracts-for-services-in-california/]]></link>
		<description><![CDATA[The International Business Times has a press release from Tri-S Security announcing that the U.S. Department of Homeland Security awarded their subsidiary, Paragon, two contracts to provide services in Los Angeles and San Diego.  The contracts worth about $140 million combined are to provide guards for a variety of...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 07 Jan 2009 15:00:28 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/tri-s+security.html"><![CDATA[Tri-S Security]]></category>
		<category domain="http://resources.bnet.com/topic/international+business+times.html"><![CDATA[International Business Times]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://resources.bnet.com/topic/homeland+security.html"><![CDATA[Homeland Security]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/matthew+potter.html"><![CDATA[Matthew Potter]]></category>
		<category domain="http://resources.bnet.com/topic/matthew+potter.html"><![CDATA[Matthew Potter]]></category>
	</item>
	<item>
		<title><![CDATA[The Advent Of Location-Based Services]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=936201]]></link>
		<description><![CDATA[Perhaps the most intriguing, innovative and exciting, if not technically challenging, set of mobile commerce services are "Location-based services" - where the offering or type of transaction varies, depending on the user's physical location. Should these services reach their full potential, location-based services may one day allow businesses to pinpoint...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/mobile+commerce.html"><![CDATA[Mobile Commerce]]></category>
		<category domain="http://resources.bnet.com/topic/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://resources.bnet.com/topic/service.html"><![CDATA[Service]]></category>
		<category domain="http://resources.bnet.com/topic/location.html"><![CDATA[Location]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/wireless+and+mobility.html"><![CDATA[Wireless And Mobility]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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