BNET Industries
Last Fiscal Year Sales:$75.0M
- Private
- US
Dow Jones Description
We are the leader in Service Performance Management. ServiceSource is the global leader in Service Performance Management. Our mission is to increase service share for leading hardware, software, and healthcare technology companies. We have delivered over $3 billion in revenue to the technology industry and we proudly serve a prestigious client list that includes Adobe, Alcatel-Lucent, BEA, Borland, and Sun Microsystems. We grow service share for our clients by increasing the number of customers on maintenance, support and service agreements, and increasing the amount those customers spend each year. We deliver increased revenues, profits, and shareholder value powering our clients' performance in the markerplace. To date our leadership in Service Performance Management industry has generated over $1.5 billion in free cash flow for our clients and enabled them to do what they do best - develop and sell more products to grow their market share. Gartner Dataquest estimates that support and maintenance offerings in North America alone generate roughly $60 billion a year. Meanwhile, technology companies only capture on average 84% of this potential annuity stream. As the leader in Service Performance Management, ServiceSource is committed to closing this gap by growing service share and increasing services revenues for leading technology companies. We lead this industry due to our focus, expertise, and continuous investment...
Number of Employees 174
Peer Companies
NAICS Code Computer and Software Stores: 443120
Recent Events
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Local business briefs: Cogent Healthcare to expand offices
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Call center's relocation would lift downtown Nashville
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ServiceSource Names Notable Technology CEO Tony Zingale to Its Board
News & Analysis
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servicesource corp. - All News and Analysis
ServiceSource Expands Industry Leading Maintenance and Renewal Delivery Solution to Meet Customer Demand for Global Partnerships
SAN FRANCISCO -- ServiceSource, a San Francisco-based Service Performance Management leader for the high-tech industry, today announced its expansion into Asia Pacific to provide hardware, software and healthcare IT...
ServiceSource to Present at Upcoming Financial Conferences
SAN FRANCISCO -- ServiceSource, a San Francisco-based Service Performance Management leader for the high-tech industry, today announced that Mike Smerklo, Chairman and CEO, will present to the investment community...
ServiceSource Names Jeff Bizzack as President
Wireless News 05-08-2009 ServiceSource Names Jeff Bizzack as President Type: News ServiceSource, a San Francisco-based Service Performance Management company for the high-tech industry, announced the appointment of Jeff Bizzack as President, effective immediately. As an independent manager of...
ServiceSource Announces the Addition of Jeff Bizzack as President
SAN FRANCISCO -- ServiceSource, a San Francisco-based Service Performance Management leader for the high-tech industry, today announced the appointment of Jeff Bizzack as President, effective immediately. As the largest...
ServiceSource Announces Results of Service Share Index for Q4 2008
Steady growth in North America Shows Value of Maintenance and Renewal Contracts despite Economic Downturn SAN FRANCISCO -- ServiceSource, a San Francisco-based Service Performance Management...
ServiceSource Gives Technology Company CFOs Ways to Examine Maintenance and Support Revenue as a Key Profitability Driver in 2009
In a Time of Deferred Purchasing for New Technology, Maintenance and Support Performance Are under Spotlight to Generate Maximum Revenue ...
ServiceSource Reports Strong Demand for Maintenance and Support Contract Renewal Services and Record Revenue in 2008; Company Gaining Foothold into Healthcare Industry
ServiceSource Cites Technology Industry?s Laser-Like Attention on Protecting Existing Customers During the Downturn as Driving Factor ...
ServiceSource Launches Service Share Index Measuring Technology Industry's Maintenance Revenue Performance
Index Indicates Corporate Technology Users Chose to Extend Service Contracts in Lieu of New IT Investments to Weather Economic Crisis SAN FRANCISCO -- ServiceSource, a San Francisco-based Service Performance Management leader for the high-tech industry, launched its inaugural Service Share Index, an industry benchmark for measuring the amount of...
ServiceSource Executive Summit Underscores Maintenance and Support Revenue as Key Profitability Drivers in 2009
Top Technology Companies Convene to Discuss Effects of Economic Downturn, Renewed Focus on Maintenance Annuity Stream and Importance of Protecting Installed Base SAN FRANCISCO -- ServiceSource, a San Francisco, CA-based Service Performance Management leader for the high-tech industry, concluded its North America Executive Summit, an annual gathering of Service...
ServiceSource Named to San Francisco Business Times' Top 100 Fastest Growing Private Companies List
Strong Company Growth and Commitment to Bay Area Clients Results in Number 26 Ranking on "Top 100 Bay Area Companies List" SAN FRANCISCO -- ServiceSource, Inc., the global leader in Service Performance Management, today announced that it ranked 26 on the San Francisco Business Times' annual listing of the...
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