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sfa

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SFA: Securities and Futures Authority; SFA definition on BNET »

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Capgemini's Global Presence Facilitates Alcatel's Implementation of Siebel Sales Force Automation Application: Alcatel is a world leader in communications networking. Alcatel desired to improve its system for gauging and predicting customer demand by replacing the various forecasting processes of its sales force with a uniform, fully coordinated application that would dictate global production forecasts. This project was called "Galaxy." Through the implementation...; Tags: Sales force management, Alcatel, Capgemini, Siebel Systems Inc., forecasting, sales force, leader, telecommunications, e-business, sales, software; Case studies
Fixing CRM (Pt. 1): Rename It.: Last week, in the post "Why Sales Reps Hate CRM," I promised to fix CRM and make it into something useful. This is going to take a few posts, so bear with me. Product names are important. Companies spend millions of dollars trying to...; Tags: Sales strategy, Sales force management, Sales force automation (SFA), Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Sales Pro, Product Names, Geoffrey James, sales, CRM, SFA, sales pro, sales force, Computer Assisted Selling; Blog posts 2008-03-17
Fixing CRM (Pt. 1): Rename It.: Fixing CRM (Pt. 1): Rename It.RE: Fixing CRM (Pt. 1): Rename It.Sales people will accept CAS "Computer Assistant Selling" better than CRM: it puts them into control over the sales process.Sales people need to build the realtionships and do the selling.They need all the informtion available:- the background...; Tags: Sales strategy, Sales force automation (SFA), Sales force management, Customer relationship management (CRM), Enterprise software, sales, Fixing CRM, Pt. 1, SFA, CRM; Discussion threads 2008-03-17
CRM is (Almost) Dead.: Not the technology, but the buzzword. Ten years ago, "Customer Relationship Management CRM" was called "Sales Force Automation SFA." Then SFA started getting a bad name because so many of the systems turned out to be expensive mistakes. Vendors switched to CRM buzzword to avoid...; Tags: Sales strategy, Customer relationship management (CRM), Sales force automation (SFA), Advertising & Promotion, Sales force management, Enterprise software, Geoffrey James, CRM, sales, SFA, sales force; Blog posts 2008-02-22
Sales Force Automation Guide: 100 Questions Consultants Get Paid To Ask: Evaluating and selecting a Sales Force Automation SFA solution among so many vendors is a challenge. There are many to make a bad decision and only a few ways to make good one. To help simplify the process, the authors have created this Sale Force Automation Evaluation Guide which includes...; Tags: Sales force automation (SFA), Sales strategy, Sales force management, Customer relationship management (CRM), Enterprise software, Entellium, SFA, sales force, sales; White papers 2006-06-26

Sales Force Automation (sfa) For An Effective DSD Sales Force: Sales Force Automation SFA is a vital tool that enables and empowers Direct Store Delivery DSD sales teams to make accurate spot decisions. This Infosys paper highlights the functions that Direct Store Delivery DSD enterprises must build to enhance sales force effectiveness and productivity. Sales managers in DSD firms need...; Tags: Sales strategy, Sales force management, Sales force automation (SFA), Customer relationship management (CRM), Infosys Technologies Ltd., sales force, SFA, Sales Manager, sales, tool; White papers 2006-11-17
Sanofi Pasteur MSD Improves Sales Health With Salesforce sfa and AppExchange Builder: To deliver its range of vaccines for diseases like whooping cough, cholera, and polio as cost-effectively as possible, SanofiPasteur MSD, the UK-based specialist vaccines business of sanofi-aventis Group, needed to overcome its reliance on an outdated internal technology - its local, on-premises, pharmaceutical-industry CRM system. To increase sales effectiveness and...; Tags: Sales force automation (SFA), Sales force management, Sales strategy, Customer relationship management (CRM), Enterprise software, HEALTHCARE, SFA, Salesforce.com Inc., vaccine, CRM system, health care, sales force, sales, CRM; Case studies 2006-04-01
Real CRM/sfa Success: If one accept that the technology for the SFA solution is sound and the software does work then what can be the problem? It must be the people tasked with using the SFA. Senior management faced with the tumultuous changes over the last decade have attempted to ensure higher profit...; Tags: Sales force automation (SFA), Customer relationship management (CRM), Enterprise software, SFA, CRM, downsizing, re-engineering, profit margin, outsourcing, asset, sales, software; White papers 2005-06-16
Enabling Mobile Sales: Putting CRM in Your Pocket: The development and maintenance of strong customer relationships are critical to the growth and profitability of all enterprises. This is one of the reasons the last decade saw a substantial investment in Customer Relationship Management CRM and Sales Force Automation SFA systems by enterprises of all sizes and industries. High...; Tags: Sales force automation (SFA), Customer relationship management (CRM), Advertising & Promotion, Sales strategy, Sales force management, Enterprise software, Good Technology Inc., SFA, sales force, CRM, sales, mobile, industry; White papers 2005-01-01
sfa Case Study: Lead Assignment Automation and Marketing Campaign Tracking: An electronics manufacturer has 200 sales representatives on four continents supporting distributors, architects, designers, engineers, and retail outlets selling directly to consumers. Via e-mail, these representatives receive leads from reader service cards in various publications, trade show booths, fulfillment houses, and service bureaus that provide data on building projects in...; Tags: Sales force automation (SFA), SFA, electronics, team, sales, e-mail; Case studies 2004-11-01
Microsoft Business Solutions CRM: Performance Scaling Analysis: In January 2004, the Microsoft Business Solutions CRM team published an initial performance report titled "Microsoft Business Solutions CRM Performance Test." That white paper was designed to assist an organization in specifying an initial hardware infrastructure supporting 1,000 users performing a medium-heavy sales force automation workload over an 8-hour period....; Tags: Customer relationship management (CRM), Advertising & Promotion, Performance management, Enterprise software, CRM, SFA, sales force, performance, hardware, Microsoft Corp., analysis, team, sales; White papers 2004-10-14
Ensuring a Successful Sales Organization: Aligning Sales Methodology and Technology: Today, numerous SFA vendors offer tremendous functionality. Buyers even have a choice of implementing the software on premise or choosing hosted applications, which can dramatically reduce implementation times and total cost of ownership. Still, a barrier to realizing the full benefit of SFA has been that technology works best when...; Tags: Sales force automation (SFA), Sales strategy, Customer relationship management (CRM), Enterprise software, RightNow Technologies, SFA, sales, TCO, benefit, barrier, software; White papers 2004-10-01
IBSG Helps Fedex With a New Generation Sales Force Automation Platform: Headquartered in Memphis, Tennessee, FedEx is a US $25 billion family of businesses that offers a global network of transportation, information, and supply chain services. As a result of ongoing acquisitions and the consolidation of legacy IT systems, FedEx's sales tool - Sales Source - had become outmoded, unable to...; Tags: Sales strategy, Sales force management, Cisco Systems Inc., Federal Express, sales force, sales tool, sales, SFA, transportation, supply chain, collaboration, pricing strategy, acquisition, information technology, network; Case studies 2004-07-01
Sales force automation: Technology for the traveling salesman: When your sales staff is on the road, you want them to have access to all the information that's waiting for them back at the office. With sales force automation solutions from IBM, that's exactly what they'll have. And our solutions are built on open platforms, so you'll have the...; Tags: Sales force automation (SFA), Sales strategy, Sales force management, Customer relationship management (CRM), Enterprise software, IBM Corp., SFA, sales force, sales; White papers 2004-06-01
CRM - Don~t Worry, Nobody Has It Right - Yet: "CRM" stands for different things to different people ("Customer Relationship Management", "Customer Relationship Marketing") and means different things to different people. The sales force automation software industry and telemarketing call center software industry are just two examples of where the term "CRM" is used but means something different in each....; Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM, telemarketing, industry, software; White papers 2004-01-12
Getting Sales Force Automation To Work: The Sales Force Automation SFA approach to sales force management focuses on cultivating customer relationships and, thereby, improving customer satisfaction. The SFA approach entails proper documentation of the account activities and sharing of account management related information among the sales team. This enables the sales manager to have a clear...; Tags: Sales force automation (SFA), Customer relationship management (CRM), Enterprise software, Information Today Inc., SFA, sales force, sales force management, sales, account management, sales strategy, customer satisfaction; White papers 2003-12-01
Outsourcing Boosts Revenues 60 Percent In Six Months: This case study which shows, how outsourcing sales force automation SFA to a Web-based application service provider ASP has produced bountiful rewards for Verifications Inc. The lessons learned from this case study are that Outsourcing the sales force automation function can lead to a significant increase in revenues. Verifications Inc....; Tags: Sales force automation (SFA), Sales strategy, Customer relationship management (CRM), Sales force management, Enterprise software, Everest Group, SFA, outsourcing, sales force, automation, revenue, web-based application, sales, business intelligence, performance, inform; Case studies 2003-04-01
Sales Force Automation: The Sales Force Automation SFA approach to salesforce management focuses on cultivating customer relationships and, thereby, improving customer satisfaction. SFA helps in making the field sales staff more productive. They are entrusted with the responsibility of directly managing customer relations. The paper discusses the tools used in SFA and the...; Tags: Sales force automation (SFA), Sales force management, Sales strategy, Customer relationship management (CRM), Enterprise software, High Point University, SFA, sales force, sales, knowledge management, customer satisfaction, knowledge, tool; Presentations 2003-01-01
Automating The Sales Force And Customer Relationship Management: The Sales Force Automation SFA approach to salesforce management focuses on cultivating customer relationships and, thereby, improving customer satisfaction. The SFA approach entails proper documentation of the account activities and sharing of account management related information among the sales team. This enables the sales manager to have a clear picture...; Tags: Sales strategy, Sales force automation (SFA), Sales force management, Customer relationship management (CRM), Enterprise software, University of West Georgia, SFA, sales force, sales, account management, CRM, customer satisfaction; Presentations 2003-01-01
Sales Force Automation: The Sales Force Automation SFA approach to salesforce management focuses on cultivating customer relationships and, thereby, improving customer satisfaction. The SFA approach seeks to improve salesforce productivity by enabling them to document customer interactions and field activities. The paper examines the nuances of managing customer relationships and SFA. The different...; Tags: Sales force automation (SFA), Sales force management, Sales strategy, Customer relationship management (CRM), Enterprise software, SFA, sales force, sales, customer satisfaction; Presentations 2003-01-01