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- Procrastination Is The Thief Of Time: Now You Can Free Yourself From It Forever
- It's a beautiful morning, and you're feeling great. You're anxiously looking forward to starting a new project. After excitedly filling your to-do list with exciting tasks, you are energized and ready to go. You eagerly anticipate polishing off your list and having your most productive day yet. As you put...
- White papers 2007-01-01
Additional Resources
- How and When to Develop ISO 14000 Series Environmental Management Systems
- The ISO 14000 series of environmental system standards, sometimes referred to as the "green" standards, establishes specific requirements for developing comprehensive environmental management systems. An EMS provides a systematic approach for controlling the environmental impacts of an organization's activities and processes. The time for implementing an EMS is now, and...
- White papers 2003-01-01
- Championing the cause: after taking a painful hit from unchecked comp costs, Catholic Healthcare West made a commitment to doing things in a new way. Now workers' comp isn't just another department to be managed, it's a core part of how the organization i
- Barbara Pelletreau's secret to a successful worker's comp program can be summed up in three small words: Keep it simple. Simple, but stunningly effective, is a fitting way to describe the workers' comp program that Pelletreau helms as director of risk services and systems for the San Francisco-based Catholic...
- Research articles 2005-11-01
- Tapping Your Organization's Leadership Reserve
- On the surface the practice of leadership appears to be pretty simple. There are people who need to be led, and someone needs to lead them. That doesn't sound so difficult, right? When organizations experience a failure of leadership, it's not always the fault of the individual leaders or development...
- White papers 2002-03-01
- Matrix Structure In An Organization
- The objective of this presentation is to identify and evaluate the role of a simple, old-fashioned approach to strategy and organization. It also discusses conflict between division of labor/specialization and coordination and control. The main aspect, which has been covered, is matrix structure. It helps coordinate across functions, products, and...
- Presentations 2003-01-01
- Sales Reengineering: Times Have Changed. Is Your Sales Organization Still the Same?
- This article is about radical change of Sales System. The litany: growing competition, increasing rate of change, new channels of distribution, increasingly sophisticated customer expectations, mergers and consolidations at every level of the business, new strategies and demands by manufacturers, pressures on margins. All that means is that it may...
- White papers 2003-01-01
- Ranking And Rating Systems
- One of the essential components to appraising an organization's workforce is through the use of rating and ranking systems. No one will dispute that the use of charts and grids to determine business solutions in the human resources realm is one of the best ways to get direct results onto...
- White papers 2004-01-01
- Performance Evaluation Made Simple
- Nobody much likes performance evaluation systems. Managers find them unworkable and uncomfortable. Workers dread them. And many experts think we should scrap them altogether. But if you're a working manager you don't get much choice. You've got to do performance evaluations on your people using the system your organization has...
- White papers 2009-01-01
- How to Execute a Merger
- Planning and brokering an M&A deal is the easy part. It's after the ink is dry that the real work begins. Here's how to navigate this critical period in five key steps. Set Expectations GOAL: Ensure...
- Articles 2008-05-06
- Improving Customer Service on the Phone
- A customer's first contact with an organization is often by telephone. That's why it's helpful to periodically evaluate how your organization receives and manages phone contact and identify opportunities to improve the quality and accuracy of communications.What You Need to KnowInteractive Voice Response IVR and similar services appear impersonal. Isn't...
- Articles 2007-05-08
- Getting to the Root of a Problem
- Organizations often respond to financial and market imperatives by resolving problems with short-term solutions. Often, there are procedures in place to guide people's actions so that they spend minimal time on original thinking and then focus on the immediate requirements of the job. However, constantly relying on quick fixes requires...
- Articles 2007-10-11
- Taking Care of Your Accounts as a Freelancer
- Most freelancers are not interested in bookkeeping. Freelancing allows freedom from structures, systems, and processes; it's attractive because it allows you to focus on the work and not the surrounding administrative necessities. So, as a freelancer, you will likely need a firm resolve to apply yourself to your accounts.Keeping your...
- Articles 2007-11-12
- Chief information security officers answer 4 burning questions
- CYBERSECURITY 6 chief information security officers share how they plan to keep government data and computers safe in the face of constantly changing risks, red tape and tight budgets CISOs assess the assessors When the CISO title first started appearing on agency organization charts about seven years ago, the job...
- News items 2009-11-15
- Networking Over the Internet: The Emerging World of Peer-to-Peer Commerce
- Peer-to-peer embraces the networking capabilities of the Internet. "P2P" as dubbed by advocates enables the sharing and direct publication of resources and also allows the unused processing capability of computers to be shared and used more productively. While the peer-to-peer concept has, in fact, been around for decades, it's grown...
- Articles 2008-01-03
- Implementing a Personalization Strategy on Your Web Site
- To serve your customers best, you need to understand who they are and what they want and need, and then offer it to them directly. Your Web site can be an ideal means for gathering such customer information and making personalized offers based on that data. To do this, you'll...
- Articles 2007-04-20
- In depth with Apple's Snow Leopard Server
- I've worked with various versions of Apple's Mac OS X Server for nearly a decade now. Each new release has brought major advances to the company's server software in terms of overall features, performance and ease of administration. The most recent iteration, version 10.6 - a.k.a. Snow Leopard Server -...
- News items 2009-11-25
- Organizing Networked Conferencing
- Networked conferencing brings people inside and outside an organization together quickly and easily, wherever they are located. Although not as effective as live meetings, networked conferencing brings huge benefits in terms of convenience and time savings, as well as substantial savings on the costs of meeting arrangements and travel. Networked...
- Articles 2007-02-28
- How to Use Web 2.0 Inside Your Company
- Today the business world is undergoing a significant transformation thanks to a set of technologies collectively known as "Web 2.0." Although it's tempting to dismiss Web 2.0 as Silicon Valley hype, that would be a mistake. Start Small and Simply Goal: Identify a Web...
- Articles 2007-05-15
- Strategy as Active Waiting
- The Idea in Brief Executives who cut their teeth in stable industries often stumble in volatile markets. Why? They assume they can gaze far into the future and craft long-term strategies that will win their company a sustainable competitive advantage. But in volatile markets, visibility into the...
- Articles 2007-12-14
- Technology Can Be Bad for Sales
- Technology Can Be Bad for SalesCRMWell, it sounds to me like you've got the right priorities. It's not that CRM is a bad idea in and of itself. But the potential for abuse is enormous. And a lot of time is wasted in most sales environments fiddling...
- Discussion threads 2007-06-11
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