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J.D. Power and Associates and SIVOX Announcing the Formation of a Marketing Alliance: WESTLAKE VILLAGE, Calif. -- J.D. Power and Associates and SIVOX Technologies, Inc., announce the formation of a marketing alliance to provide simulation training, learning solutions and performance monitoring tools to the call center industry. The relationship will markedly enhance a contact center's ability to positively affect customer satisfaction and build...; Tags: J.D. Power and Associates, SIVOX; Research articles 2004-11-10

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