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- The Michael Jackson Memorial Streamies for Best and Worst Site Performance
- What I, and maybe you, really want to know about the Michael Jackson memorial service is how the Internet held up during what may prove to have been unprecedented traffic, and streaming â€" so, as a public service, I spent the last few hours monitoring it. First, some top-line observations,...
- Blog posts 2009-07-07
Additional Resources
- Agencies Slow to Harness Social Media
- Most agencies have a presence on social media sites such as Twitter, LinkedIn and Facebook, but infrequently use them to market themselves or pursue client prospects, according to a new survey from RSW/US and Second Wind.Nearly three-quarters of the 212 agency leaders polled in the online survey are connected to...
- News items 2009-11-16
- Social Media Isn't Solution to Bad Customer Service
- Harnessing every trendy social media tool on the web won't make much of a difference as long as most customers still have to deal with inneffective call centers. by Stefan Deeran
- Blog posts 2009-06-12
- 7 Reasons Why Executives Hate Social Media
- In a previous article about social media, I described the 7 reasons why managers love social media. This instalment focuses on the flip-side of corporate social media perception: "online conversations could be dangerous, we'll lose control of the brand": social media is about clients, employees or members of your eco-system talking to...
- Blog posts 2009-04-14
- Mashable's Weekly Guide to Social Media Conferences and Events
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-10-19
- How SHOULD Employees Use Social Media?
- A recent study found that 54% of businesses prohibit employee social media use completely. There are valid arguments supporting both sides of this debate. We've seen quite a few news stories in recent months about social media policies coming to light. We've seen the topic discussed with regards to the...
- News items 2009-10-21
- 10 of the Best Social Media Tools for Entrepreneurs
- This series is supported by Grasshopper, the Virtual Phone System designed for entrepreneurs. Learn more about Grasshopper at Grasshopper.com . Whether your company is just starting out, just starting to turn a profit or already on the verge of an acquisition, as an entrepreneur you'll be...
- News items 2009-10-28
- Mashable's Weekly Internet and Social Media Events Guide
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section. Is your event not on this list? Contact us and let's establish a media partnership. Mashable's Weekly Social...
- News items 2009-08-24
- Mashable's Weekly Guide to Events in Social Media
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-10-26
- Mashable's Weekly Conference Guide to Everything Social Media
- It's a brand new week, which means it's time for Mashable's guide to upcoming social media and web events, parties, and conferences. For more upcoming event listings, check out Mashable's Events section . Is your event not on this list? Contact us at least one month...
- News items 2009-11-02
- Socialcast Analytics Suite Helps Filter Out Social Media Buzz
- Socialcast tomorrow will announce Social Business Intelligence, a suite of analytics software for its microblogging platform. SBI runs network analysis to ferret out informal connections between individuals and groups, looking at posts, comments and "liking" activity over time. With SBI, Socialcast joins companies such as Jive Software in blending business...
- News items 2009-10-06
- In Depth: 10 ways to use social media to get a new job
- Traditionally it was employers who had to make themselves visible when looking to fill vacancies – posting adverts in the press, then choosing a pool of candidates from a veritable tsunami of applicants. But not any more. There's mounting evidence that personnel specialists are now scouring social...
- News items 2009-10-18
- 10 More Reasons Why Social Media Won't Replace Email
- By Janine Popick - Thu, 10/15/2009 - 13:42 The Wall Street Journal Recently published the story, Why Email No Longer Rules. The writer, Jessica E. Vascellaro, talks a lot about the increasing number of people jumping on the social media bandwagon, and how that could have a negative effect on...
- News items 2009-10-17
- Social Media Will Not Replace Search
- Nielsen has shared some interesting findings from its research on how Internet users discover content. The research mainly focused on how content is found through search, portals, and through social media."In a nutshell, there is a segment of the online population that uses social media as a core navigation and...
- News items 2009-10-06
- A Small Business Guide to Social Media
- At the launch of Small Business Week 2009, BT presented the results of a massive survey of SMEs. A sample of over 7,000 business people revealed 20 per cent were using social media in some way to promote their businesses. I had some questions for Mick Hegarty, strategy...
- Blog posts 2009-10-21
- Sharein Launches New Features, Becomes Must-Have for Social Media Marketers
- Sharein, the new bookmarklet-based service for link sharing which launched earlier this summer, has just today introduced some new features which further solidify this up-and-comer as the new must-have tool for sharing links on the web. The service, already an easy way to share to Twitter, Facebook, and via email,...
- News items 2009-08-20
- Why Top Executives Are Resisting Social Media
- If you're reading this blog, you probably "get" social media to some degree. Isn't it amazing how few people you know actually read blogs or other fast-changing online media on a regular basis? It does tend to put a damper on one's enthusiasm for social media, that's for sure. ...
- Blog posts 2008-06-11
- Hotels Are Jumping on the Social Media Bandwagon
- With all the talk about Twitter, the micro-blogging social media platform, as a business tool, it's no wonder that the struggling hotel industry is now using it as a way to reach potential guests. When a friend of mine, who keeps a blog that covers restaurants, told...
- Blog posts 2009-06-16
- Social Media For Small Business
- Even though you may not be familiar with the term "Social media", chances are you've heard about it or maybe even are using it to communicate in your personal life. But is social media successfully making the crossover from personal pastime to business tool? This blue paper outlines the different...
- White papers 2008-02-25
- Microsoft Wants To Make A Play In Social Media Monitoring
- Is there demand for yet another social media monitoring tool? Microsoft (NSDQ: MSFT) seems to think so, saying it will begin testing a new platform called LookingGlass next month, according to a report in ClickZ. LookingGlass monitors conversations on social media sites, including Twitter, Flickr, and YouTube, so that...
- External links 2009-09-24
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