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- UAF School of Management
- The University of Alaska Fairbanks School of Management has a new dean, M. Wayne Marr. Marr comes to UAF from Austin, Texas, where, as senior manager for Computer Sciences Corp, he specialized in performance measurement, transitions and strategic modeling. Prior to his position with CSC, Marr served as a member...
- Research articles 2004-11-01
- Performance Measure Properties And Incentives
- From the executive summary: ‘The paper examines the effects of quantitative performance measure properties on incentive system design, using data on incentive contracts for auto dealership managers. For each performance measure, the data include information on five properties: two indicators of risk; two indicators of distortion (short-term thinking and encouraging...
- White papers 2004-03-11
- Flows, Performance, And Managerial Incentives In The Hedge Fund Industry
- The paper examines the determinants of money-flow and performance in the hedge fund industry using a comprehensive database of individual hedge funds and funds of hedge funds. It also explains how to improve the understanding of the complex interaction between money-flows, performance, and managerial incentives in the hedge fund industry....
- White papers 2003-09-01
- Performance Implications Of Strategic Performance Measurement In Financial Services Firms
- From the executive summary: ‘The paper examines the relation between measurement system satisfaction, economic performance, and two general approaches to strategic performance measurement: greater measurement diversity and improved alignment with firm strategy and value drivers. Firms making more extensive use of a broad set of financial and non-financial measures than...
- White papers 2003-01-01
- Cooperation, Competition, And Team Performance: Towards A Contingency Approach
- From the executive summary: ‘The paper examines the question: Which reward structure cooperative or competitive has the best effects on team performance and under what circumstances? Specifically, a cooperative reward structure is predicted to increase performance on means-interdependent tasks, while a competitive reward structure is predicted to increase performance on...
- White papers 2003-01-01
- Understanding The Relationship Between Founder-CEOs And Firm Performance
- From the executive summary: ‘Using the proportion of the firm's founders that are dead and the number of people who founded the company as instruments for founder-CEO status, one finds strong evidence that founder-CEO status is endogenous in performance regressions. This shows that the direct effect of founder-CEOs on firm...
- White papers 2003-11-08
- Sales Taxes And The Decision To Purchase Online
- From the executive summary: ‘There is much speculation that the current differential tax treatment of retail versus e-commerce purchases may act as an incentive to conduct shopping online. The paper uses data from the 2002 Current Population Survey to estimate the effects of local sales tax rates on the household's...
- White papers 2003-06-01
- Market Bubbles And Wasteful Avoidance: Tax And Regulatory Constraints On Short Sales
- From the executive summary: ‘Although short sales make an important contribution to financial markets, this transaction faces legal constraints that do not govern long positions. In evaluating these constraints, other commentators, who are virtually all economists, have not focused rigorously enough on the precise contours of current law. Some short...
- White papers 2003-01-01
- The Effect Of Word Of Mouth On Sales: Online Book Reviews
- From the executive summary: ‘The creation of online consumer communities to provide product reviews and advice has been touted as an important, albeit somewhat expensive component of Internet retail strategies. The paper examines the reviewer behavior at two popular Internet sites and examines the effect of consumer reviews on firms'...
- White papers 2003-08-06
- Scheduling Sales Force Training: Theory And Evidence
- From the executive summary: ‘To have a productive sales force, firms must provide their salespeople with sales training. But from a profit-maximizing perspective, there are also reasons to limit training: Training is expensive, it has diminishing returns, and trained salespeople need to be compensated at a higher level since their...
- White papers 2003-10-01
- Does The Quality Of Online Customer Experience Create A Sustainable Competitive Advantage For E-Commerce Firms?
- From the executive summary: ‘Claims have often been made that the quality of the online customer experience in terms of web site ease of use, selection of goods offered, quality of customer service, the effectiveness of virtual community building, and site personalization are crucial to the success of e-commerce firms....
- White papers 2000-12-20
- Leveraging The Customer Base: Creating Competitive Advantage Through Knowledge Management
- From the executive summary: ‘Professional services firms generate and sell business solutions to their customers. In doing so, they can leverage the cumulative experience gained from serving their customer base to either reduce their variable costs or increase the quality of their products/services. In other words, their ‘production technology' exhibits...
- White papers 2001-03-02
- Valuing Customers
- From the executive summary: ‘It is increasingly apparent that the financial value of a firm depends on intangible assets that are not displayed on the balance sheet. They include brands, customers, employees, and knowledge. The paper examines the impact of customers on the organization. The paper also discusses how valuing...
- White papers 2003-02-01
- From Surfing To Buying: The Role Of Online Customer Experience In Acquiring And Converting Web Traffic
- From the executive summary: ‘The paper examines the role of the online customer experience in acquiring traffic and converting traffic to sales in a sample of pure Internet firms. According to the study, there is a positive association between traffic and a composite score of online customer experience quality. The...
- White papers 2001-09-27
- Executives Are Paid For (Good) Luck But Not Punished For Bad
- From the executive summary: ‘Principal-agent theory suggests that a manager should be paid relative to a benchmark that removes the effect of market or sector performance on the firm's own performance. Recently, it has been argued that executives do not observe such indexation in the data because executives can set...
- White papers 2003-09-30
- The Value Of Benchmarking
- The paper examines a dynamic model in which the provision of venture capital is considered with multiple research stages. Incentive payments are provided by optimal contract, which is linked to attaining the next benchmark, which must be increasing in the funding horizon of each stage. Agency costs are reduced by...
- White papers 2002-04-01
- The Effects Of Employee Involvement On Firm Performance
- The paper examines the impact of employee involvement on business performance through participatory arrangements such as teams. The data, collected in the study, is used for daily data rejection, production, and downtime rates for all operators in a single plant. This paper also discusses membership in offline teams, and performance-enhancing...
- White papers 2003-09-01
- Trends In Earnings Management And Informativeness Of Earnings Announcements In The Pre- And Post-Sarbanes-Oxley Periods
- From the executive summary: ‘The paper presents a study which documents that firms' management of accounting earnings increased steadily from 1987 through the second quarter of 2001, further increasing dramatically from the third quarter of 2001 until the passage of the Sarbanes-Oxley Act of 2002. This increase more than reversed...
- White papers 2004-03-01
- How Perceived Brand Globalness Creates Brand Value
- In today's competitive economy, large numbers of consumers are opting for global rather than local brands. The Perceived Brand Globalness PBG follows three-way process to influence brand purchase techniques. The paper outlines the three pathways of PBG and suggests that PBG is positively related to both perceived brand quality and...
- White papers 2002-06-20
- Gains In Bank Mergers: Evidence From The Bond Markets
- From the executive summary: ‘The paper elucidates that merging banks bond adjusted returns are positive and significant in pre-merger and announcement months. Also, the acquiring banks credit spread on new debt issues is lower after the merger. Diversification and incremental size attained in the merger are significant determinants of the...
- White papers 2001-09-01
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