Planning to take the iPhone 3G plunge tomorrow? One thing you'll soon discover is that there's no comfortable way to watch videos, as the iPhone comes without a stand. You'll either have to hold it for the duration of your show or try in vain to prop it upright at...
Not long after Carl Icahn, who has been pressuring Yahoo to do a deal with Microsoft, released his "Steve Ballmer and I are buddies" letter, Yahoo officially responded. Because many actions of the board and management have been mystifying to say the least, I've taken it on myself to translate...
This paper presents results of a survey conducted by Accenture and the Economist Intelligence Unit to determine how large enterprises within the aerospace, telecommunications, tech manufacturing, and software development industries are spending their R&D budgets.
The company was faced with the costly and complex task of upgrading aging AS/400 systems to improve its business performance and position itself for future growth. It was also looking to make its IT costs more predictable, improve its responsiveness to changing business conditions and take advantage of new technologies....
The Oil and Gas Division at the Private Bank of Bank of America had been looking to replace its legacy Trust Accounting Management System for management of their clients' oil and gas interests. With no "off-the-shelf" product available, CGI offered the best solution. Leveraging its expertise in the upstream oil...
The progressive America First Credit Union saw the need to give their members fast loan decisions in order to stay competitive in the financial marketplace and continue to increase growth. They needed a process that would allow them to quickly serve their members in the call center to fulfill their...
A biotechnology company specializing in proteomics, Caprion needed an enormous computing power and a gigantic storage capacity to handle the algorithms that its laboratory develops to facilitate research and speed up the discovery process of drugs. CGI began by hosting Caprion's equipment and managing the temporary Web site of the...
Insurance companies have long been recognized for their exceptional rigor and highly precise procedures. During this fourth mandate, CGI and L'UNION CANADIENNE decided to further hone the effectiveness of communications between their respective representatives in order to assure total transparency of IT resources. CGI wanted its client to receive the...
XML is an increasingly important format for storing and exchanging structured data, primarily on the Internet. XML is ideally suited for representing lists and other types of data that are stored in an Excel worksheet. This paper explains how we can create an XML list, working with import options and...
Class-based programming simplifies design, testing and validation of reusable modules, such as those found in CIP processes. This article highlights S88 as an internationally recognized standard that emphasizes good automation practices, is suitable for a broad variety of batch processes, is effective for any degree of automation being applied, and...
The Laurentian Bank of Canada LBC was seeking to rapidly implement when CGI became its IT outsourcing partner in 2001 was a Web-based application known as Pret marchand, which would allow merchants to request loans for certain customers through LBC, on line and virtually in real time. CGI implemented the...
TELUS Corporation, one of Canada's leading telecommunication companies, regularly turns to CGI for assistance in new product development and enhancements, implementations and problem solving. The CGI/TELUS team decided on a phased-in approach for each product and TELUS relied on CGI's experience and expertise when it came to making the products...
CGI felt that Project Omega would provide a platform upon which projects could leverage the Enterprise Application Integration EAI infrastructure to access Bell's legacy systems with mechanized order processing and data retrieval from non-integrated sales and service channels. With the first release of Omega, Bell sought to electronically submit service...
Quite often small business owners will ask the author to reveal the most powerful marketing strategy he has seen. He can say without hesitation that the most powerful marketing strategy has little to do with advertising, direct mail, web sites, referrals or blogs. No, before any of those things will...
CGI's role in the engagement was to work together with Bell to establish the system requirements and to take on the responsibility for the entire "One Bill" Ordering Tool interface. They needed to find ways to expedite the development process without compromising quality. The CGI team of experts drew on...
Adam Bonner and Vic Liu started Network Synthesis. Their Internet software development business was launched using their own savings during the peak of dot-com boom but, soon afterwards, they had to endure the ups-and-downs of the technology industry. Through this challenging time they prided themselves on providing their customers with...
Bell was seeking to integrate its various trouble management systems and provide seamless one-stop service to customers using a number of Bell products. CGI and Bell therefore teamed up to create the Problem Resolution Services PRS program. PRS was designed to integrate Bell's trouble management systems and processes, enable customers...
In striking this landmark agreement with CGI, Bell Canada aims to fulfill a number of key business and financial objectives. As principal systems integrator, CGI is responsible for the development, management and maintenance of Bell's application systems, help desk support and all distributed systems operations for Bell Canada. CGI helped...
The key component for Bell in its finance transformation was to use new SAP tools (BW, Portal, and SEM) in order to improve and streamline its accounting procedures and internal and external reporting processes. CGI's task would be to redesign and implement accounting and financial processes specific to planning, budgeting,...
CGI's challenge was multifold: transfer 125 applications from mainframe to PC, client server and Web platforms; deploy new enhanced applications on more than 10,000 workstations; redesign the infrastructure and implement new billing, customer care, service provisioning and network surveillance applications. CGI Group did all the technical work of modifying applications...
