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- Choreographing the New Supply Chain
- Connecting customers, distributors, manufacturers and suppliers to allow real-time workflow requires they all dance to the same music. A customer service representative in Atlanta reviews an incoming order over the web. Are the products available to promise to the customer? The representative clicks the "search inventory" icon. Immediately, a software...
- White papers 2003-01-01
- AGILE: An Architecture for Agent-Based Collaborative and Interactive Virtual Environments
- A collaborative and interactive virtual environment involves the use of distributed virtual reality technology to support group work. A software agent is a software entity that functions continuously and autonomously in a particular environment, often inhabited by other agents and processes. Software agents provide solutions to some tough problems existing...
- White papers 2000-10-19
Additional Resources
- StarBase wants you! to beta test Boris™; exciting new software agent to be tested by COMDEX participants
- LAS VEGAS--BUSINESS WIRE--Nov. 14, 1994--StarBase Corp. (VSE:SBP) is looking for a few good beta testers and COMDEX attendees are among the first to be eligible to participate in a nationwide program to evaluate its new behind-the-scenes software agent, dubbed BorisTM.
- Research articles 1994-11-14
- IBM Software Agent Technology Helps Users Control Web Information
- SOMERS, N.Y.--BUSINESS WIRE--July 30, 1997--IBM today announced the availability of software agent technology and services that make it easier for users to obtain, distribute and control information on the World Wide Web.
- Research articles 1997-07-30
- Done deals. (Breaking News from Call Center & CRM Solutions 2002).(software technology contracts)(Brief Article)
- Workforce management provider Pipkins Inc. announced the signing of a partnership with Iontas Ltd. The partnership will allow both companies to provide Iontas' call center productivity and performance monitoring software, Agent Focus, in conjunctio Workforce management provider Pipkins Inc. announced the signing of ...
- Research articles 2002-04-01
- Citrix Delivers Smart Agent Technology to Integrate Business Applications and IP Telephones; Innovative New Software Agent Simplifies Outbound Calling for Knowledge Workers
- FORT LAUDERDALE, Fla. -- Citrix Systems, Inc. (Nasdaq: CTXS), the global leader in access infrastructure solutions, today announced the availability of its new Smart Agent technology with release 6.0 of the Citrix Application GatewayTM. The Citrix Application Gateway, which provides converged business applications for delivery to screens and speakers of...
- Research articles 2005-10-31
- VOICE PROCESSING CORP.'S SPEECH RECOGNITION INCORPORATED INTO EDIFY'S ELECTRONIC WORKFORCE; First Use of Speech Recognition in Agent-Based Software
- CAMBRIDGE, Mass.--BUSINESS WIRE--July 12, 1995--Voice Processing Corporation VPC announced today that its VPro speech recognition technology will be deployed in Edify Corporation's recently announced Electronic Workforce Release 3.5 interactive voice response IVR applications. The Electronic Workforce is a software agent platform that enables companies to easily deploy IVR applications...
- Research articles 1995-07-12
- MGE Offers Easy UPS Network Connectivity With New Network Management Proxy Agent
- In its ongoing effort to provide customers with unsurpassed power protection solutions, MGE UPS SYSTEMS ( www.mgeups.com/us ) today announced its new Network Management Proxy NMP plug-and-play software agent that allows any of its Uninterruptible Power Supplies UPSs to be interfaced with an Ethernet Network at no extra cost. The...
- Research articles 2006-04-03
- Fortinet Provides Mobile Operators With Industry's First Unified Multi-Layered Security Agent for Mobile Devices
- Fortinet -- the pioneer and leading provider of multi-threat security solutions -- today announced FortiClient Mobile, an integrated security software agent for Microsoft Windows Mobile and Symbian OS-enabled mobile smart phones and PDAs.
- Research articles 2006-06-27
- Retail Store Systems Inc. Joins the New Generation Software Agent Reseller Program
- Business Editors & High-Tech Writers FOUNTAIN VALLEY, Calif.--BUSINESS WIRE--Dec. 3, 2001 New Generation Software Inc. NGS today announced it has entered into a reseller agreement with Retail Store Systems Inc. RSS to resell the NGS-IQ suite of Business Intelligence solutions developed by NGS. This partnership complements RSS'...
- Research articles 2001-12-03
- Agent performance optimization software drives market growth. (Agent Performance Tools).(Brief Article)
- Despite the economic downturn, one sector of the contact center software market is experiencing rapid growth. Research from Frost & Sullivan finds that agent performance optimization software is driving growth in this market, thanks to high lev Despite the economic downturn, one sector of...
- Research articles 2002-01-01
- Statoil employs intelligent agent software to boost responsiveness.
- M2 PRESSWIRE-15 December 2005-STATOIL: Statoil employs intelligent agent software to boost responsivenessC1994-2005 M2 COMMUNICATIONS LTD RDATE:15122005 Cambridge UK - Norwegian-based Statoil, one of the world's largest suppliers of crude oil and natural gas, is developing software to support oil trading and...
- Research articles 2005-12-15
- TSC boosts agent productivity across contact centres; Performix`s agent optimisation software adopted to improve service and increase revenue.
- M2 PRESSWIRE-11 March 2002-PERFORMIX TECHNOLOGIES: TSC boosts agent productivity across contact centres; Performix`s agent optimisation software adopted to improve service and increase revenue C1994-2002 M2 COMMUNICATIONS LTD RDATE:11032002 Performix Technologies has won a significant new contract to install ...
- Research articles 2002-03-11
- QIZHENG WON ORACLE EXCELLENT AGENT PRIZE
- AsiaInfo Services 10-25-1996 Qizheng Won Oracle Excellent Agent Prize BEIJING, October 25, AsiaInfo Services, Inc -- Qizheng Software Systems Corp obtained 1996 Oracle Excellent Agent because it provides superb application products and good s AsiaInfo Services ...
- Research articles 1996-10-25
- Applicom signs Internet NetManage deal. (Applicom sells its Double Agent network management software to NetManage)
- Applicom has sold its Double Agent network management software that allows different types of computers to connect to Internet to NetManage Inc. for a reported $10 million plus sales royalties that could be as high as 35%. The Israeli software company choApplicom has sold its Double Agent network management software...
- Research articles 1997-01-31
- Aspect Software Launches New Version of Web Powered Agent 10.1
- Aspect Software, Inc., the world's largest company solely focused on the contact center, today announced the release of Web Powered AgentTM 10.1, an industry-leading thin-client agent desktop for Aspect® Spectrum® ACD, a complete inbound solution that includes robust queuing, routing, reporting, agent empowerment and modeling capabilities.
- Research articles 2006-11-07
- HP OpenView Agent Tester Toolkit Reduces Time to Market for Telecommunication-Management-Network Software Solutions; Customized Testing Capabilities Improve Quality, Dramatically Reduce Agent-software Development Cycle
- PALO ALTO, Calif.--BUSINESS WIRE--Oct. 28, 1996-- Hewlett-Packard Company today introduced the HP OpenView Agent Tester Toolkit to help telecommunication equipment and service providers bring products and services to market faster. The toolkit automatically creates a suite of tests and provides automated and interactive methods to send those tests to...
- Research articles 1996-10-28
- Prudential Real Estate Affiliates selects Top Producer to provide customized agent software; new agent software system will result in increased productivity and better customer service
- COSTA MESA, Calif.--BUSINESS WIRE--Nov. 25, 1996--The Prudential Real Estate Affiliates Inc. PREA announced that it has formed a strategic alliance with Top Producer Systems Inc., makers of North America's number-one selling real estate agent productivity software.
- Research articles 1996-11-25
- TouchStone Software Corporation Introduces Driver Agent- the Internet's Most Comprehensive Device Driver Update Technology; Driver Agent Offers State-of-the-Art Device Driver Update Service for All PC Users
- NORTH ANDOVER, Mass. -- TouchStone Software Corporation (OTC BB: TSSW), a developer of innovative utility software, today announced that it has launched its new Driver Agent device driver update Service on the world wide web and can be accessed at www.driveragent.com.
- Research articles 2006-01-31
- SSP-Litronic's NetSign Privacy Agent(TM) Named "Security Software to Watch in 2004" by Computer Technology Review
- SSP Solutions, Inc. (NASDAQ: SSPX), dba SSP-Litronic, a leading provider of identity and information assurance products and services, today announced that NetSign Privacy Agent, its desktop security software suite, has been named "Security Software to Watch in 2004" by Computer Technology Review, a publication covering new and emerging technologies across...
- Research articles 2004-07-16
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