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- Warren Buffett and the Return of the Railroads
- Sky-high energy prices, increasingly crowded commuter corridors, and worries about the environment are setting the stage for trains to thunder once again across the US moving commerce and people, predicts Harvard University professor John R. Stilgoe. "Train travel will supplant highway and air travel in the next few decades....
- Blog posts 2008-04-16
- How Developing Countries are Developing Medical Tourism
- The first time I heard about US folks outsourcing their heart surgery or hip replacement to doctors in India or China, it sounded crazy. But clearly the rise of "medical tourism" -- traveling to different countries to have a medical procedure done less expensively, more expediently, and in some cases...
- Blog posts 2007-12-19
- Replacing R&D with Networked Innovators
- Great companies were once known by the inventions developed in their R&D centers such as AT&T Bell Labs, IBM's Thomas J. Watson Research Center, and Xerox PARC. But in today's world, where innovators, designers, and powerful production partners are scattered across the globe, it's less important...
- Blog posts 2007-12-04
- Updating the Classic Business Plan
- What makes a great business plan? Powerful PowerPoints? Pivoting Spreadsheets? According to Harvard Business School professor William Sahlman, who wrote a classic work on business plans, it all comes down to one thing: People. Says Sahlman in an interview with yours truly on HBS Working Knowledge: ...
- Blog posts 2008-10-10
- Can Government Deliver Service Excellence?
- OK, so forget excellent service, as the headline suggests. Do we even get good service from our federal government? Writing during the Republican National Convention, Harvard Business School professor Francis Frei, an expert on customer service, believes this issue is one that could offer Republicans an edge...
- Blog posts 2008-09-05
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