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software and lori deschene

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BNET Resources

Business and IT Integration: Where Tech and Strategy Meet: We warned you there'd be a lot of 2007 year-in-review and 2008 predictions posts. Here we go again. Verizon Business has identified 10 hot business technology trends for 2008, including CIO as a business strategist: CIOs will take on an even more pivotal role in determining how to invest capital...; Tags: Supply chain management (SCM), Lori Deschene, information technology, business strategist, strategy; Blog posts 2007-12-18
What Not to Do in The Office Unless You're Steve Carell: If you thought there wasn't anything you could learn from watching "The Office" you're wrong -- at least according to Fast Company. In her article, "What Not to Do in The Office" Liz Webber recalls ten memorable mess-ups from our favorite blundering boss, Michael Scott, and applies them to real-life...; Tags: Lori Deschene, Microsoft Office; Blog posts 2007-12-18
Burger King Denies Putting Prophylactics on Whoppers: College student Van Miguel Hartless claims he bit into an unwrapped condom in his Southwestern Whopper at a Rutland, Vermont BK. He's pursuing legal action, seeking damages for pain and suffering, emotional duress, and medical expenses. Franchise owner Carrols Corporation investigated in cooperation with the Vermont Department of Health and...; Tags: Lori Deschene, Burger King Corp.; Blog posts 2007-12-12
How to Manage Ignorance; Inside the Book Peter Drucker Never Wrote: Organizations devote abundant time and resources to knowledge management, but what about ignorance management? The nuggets are often nestled somewhere between what you know you don't know and what you don't know you don't know. So how do you get at them? If the stories of fallen...; Tags: Knowledge management, Strategy, Business intelligence, Lori Deschene, knowledge; Blog posts 2007-12-12
Sexual Santa-bot; Microsoft Surely on the Naughty List: If you haven't yet heard about Microsoft's naughty artificial intelligence Santa-bot, you're missing out. Think about the topics you'd never imagine Santa discussing -- yes, get your mind in the gutter. Santa Claus came to town, and not just his boot soles were dirty. Perhaps he should have taken SmarterChild upon...; Tags: Lori Deschene, Santa Claus agent, Santa Claus, Microsoft Corp.; Blog posts 2007-12-11

How to Motivate and Engage Front-Line Managers: Considering only 25 percent of employees are truly engaged by their work -- and if you believe 80 percent of the work is done by 20 percent of people -- that leaves a lot of employees either going through the motions or otherwise underachieving. Managers are no exception. ...; Tags: Leadership, Performance management, Sales force management, Lori Deschene; Blog posts 2007-12-04
Management's Role in Network-Centric Innovation: Speakers at next week's "Creativity, Entrepreneurship, and Organizations of the Future" conference, part of Harvard Business School's 100th anniversary celebration, will ask some thought-provoking questions about management's role in innovation. One question about the Internet's impact on collaboration stands out: Are management processes so out of sync with networked processes that they'll...; Tags: Groupware, Leadership, Lori Deschene, collaboration, network; Blog posts 2007-11-30
Study Shows Managers Aren't Ensuring Their Companies' Long-Term Survival: Do you know the average life expectancy of corporations in general? A new study shows many business leaders don't; managers in young organizations shoot too low, and managers in older ones shoot too high. It's actually less than 50 years. And according to the research, the older an organization, the higher the...; Tags: Leadership, Lori Deschene; Blog posts 2007-11-21
The Gap Gives its Word Then Contradicts It: We didn't receive an answer when we asked the question "Why do Indian children keep falling into The Gap?" We do know, however, that Gap Inc. won't sit by idly and watch children being exploited -- not while American consumers are looking, anyway. Gap's pledged $200,000 to improve working standards...; Tags: Lori Deschene, Microsoft Word, Gap Inc.; Blog posts 2007-11-20
Fake Steve Jobs' Top Ten Insights: If you're a fan of the recently-outed Fake Steve Jobs aka Dan Lyons -- but not enthusiastic enough to actually purchase his fake memoir, "The Secret Life of Steve Jobs: A Parody" -- rest assured, we've got you covered. Well, GigaOm has you covered, and we're covering that. ...; Tags: Lori Deschene, Fake Steve Jobs, stupid people; Blog posts 2007-11-14
Joking Good for the Office; Just Don't Go Too Far Or...: New research shows light humor among employees is actually good for business (note: putting all your coworker's desk supplies into the vending machine does not qualify as light humor). The study, "The Case for Developing New Research on Humor and Culture in Organizations: Toward a Higher Grade of Manure," takes its title from...; Tags: Lori Deschene, Microsoft Office; Blog posts 2007-11-08
And the World's Worst Product Is...: ...sleeping pills advertised to children (although they may look appealing when the kids are all pumped-up on sugar later tonight.) Consumers International, a global consumer group, accepted submissions from consumer organizations around the world, and formulated an abridged list of bad products based on the following criteria: the size of the company,...; Tags: Sales strategy, Lori Deschene, Consumers International; Blog posts 2007-10-31
Saving the Newspaper Industry, Slashing One Section at a Time: The LA Daily News has diminished and moved its business section to make room for KNOW, a section that will "contain in-depth information about everything from relationships to cars, from issues of faith to the history of the region." The business section, now located in B2, no longer includes stock listings. Likely, KNOW will start...; Tags: Strategy, Lori Deschene, MediaNews, advertisement, industry, LA Daily News; Blog posts 2007-10-30
How to Succeed Like UPS: UPS reported a third-quarter net income of $1.08 billion, or $1.02 a share, compared with $1.04 billion, or 96 cents a share last year at this time. The company cited growth in its global business, supply chain and freight unit. As a less-than-truckload operator -- a unit that consolidates small...; Tags: Supply chain management (SCM), Lori Deschene, United Parcel Service of America Inc.; Blog posts 2007-10-23
When Bad Customer Service Leads the Elderly to Violence: Mona Shaw, a 75-year old woman from Manassas Virginia, received a three-month suspended sentence, was fined $345, and was issued a year-long restraining order for going at her local Comcast payment center with a hammer. In August, she and her husband waited all day for a Comcast technician to come to their home and...; Tags: Product marketing, Customer relationship management (CRM), Lori Deschene, Comcast Corp., Manassas Virginia, customer service, violence; Blog posts 2007-10-19
How to be a Demographic Realist: There's an interesting article in strategy+business called "How to be a Demographic Realist" that presents some false assumptions about retirement -- something 21 percent of the global population will need to think about by 2100, as opposed to 7 percent now. It's probably not news to you that the burgeoning senior population faces some challenges...; Tags: Investment, Financial accounting, Lori Deschene; Blog posts 2007-09-26
Mental Health Study Urges Employers: Bring Out Your Depressed!: Most companies don't make ensuring their employees' mental health a priority. New research shows this is a mistake -- if we're talking about depression, that is. A year-long study, funded by the National Institute of Mental Health, revealed the financial benefits of getting depressed employees into treatment: Employees who got...; Tags: Vertical industries, Benefits, HEALTHCARE, Lori Deschene, NEW RESEARCH, health care; Blog posts 2007-09-25
The Weight's Over: Should Fat People Pay More for Health Insurance?: In a previous blog, we questioned whether or not employers should encourage healthy lifestyles to increase productivity. If discounted gym memberships and healthy vending machine alternatives -- no doubt, placed next to Snickers bars -- don't do the trick, new regulations may. Companies can now charge unhealthy overweight...; Tags: Benefits, HEALTHCARE, Vertical industries, Insurance, Lori Deschene, health care, worker, health insurance; Blog posts 2007-09-13
Collaboration; Are You Looking Beyond Technology?: Business Week Online posted an edited transcript of a conversation with author Stephen Joyce who wrote Teaching an Anthill to Fetch: Developing Collaboration @ Work. According to Joyce, collaborative intelligence can be understood as such: Observe firemen fighting fires, platoons of soldiers in combat situations, sports teams playing at their...; Tags: Groupware, Recruitment & Selection, Lori Deschene, Stephen Joyce, collaboration; Blog posts 2007-09-13
When the Boss Is Away the Worker Will...Work?: You're taking off a week to go to Hawaii or Paris -- or maybe you're just schlepping it over to small town, Missouri to visit family -- and you tell your employees you'll be unreachable for the week. Come Wednesday you start wondering if that important report got processed. So you...; Tags: Team management, worker, Lori Deschene; Blog posts 2007-08-22