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- Large Health Plan Organization: Call Center Optimization
- As a large health plan organization, call center efficiency was becoming increasingly important to meet service optimization goals. In a difficult economic environment the organization faced pressure to reduce costs and report more accurately on performance for better business decision-making. Accenture helped to improve call center productivity and service levels...
- Case studies
- The Visible Supply Chain: Ensuring End-to-End Optimization
- Today's supply chain is the primary processing mechanism of every manufacturing company. Supply chain visibility is a tall order, but some of today's IT systems can meet it. This Ventana Research paper describes the characteristics of a visible supply chain, explains why having one is important, and discusses the technology...
- White papers 2007-04-20
- Key Terms and Players of Operations Research
- More and more companies are turning to data analysts and mathematical engineers to solve key business problems. Here’s a guide to the key players and the basic lexicon of their craft — operations research. Key Players Oracle: Oracle is one...
- Articles 2008-02-13
- Lean on Oracle And Capgemini For Automotive Transportation And Logistics Optimization
- As global competition in the automotive marketplace intensifies, automotive companies face increasing market performance challenges, and pressure toward building and maintaining brand effectiveness and profits. In the race to dominate market share and increase their competitive positions, OEMs and suppliers alike are looking outside the shop floor to optimize operating...
- White papers 2006-11-23
- Resource Planning And Optimization For Broadcasters And Their Production Companies
- The media industry is undergoing radical and rapid change driven by liberalization, privatization, and digitization. New networks and new distribution models emerge, transforming the broadcasting landscape from an environment that used to be highly regulated to one that is truly dynamic and competitive. This change brings immense challenges, but also...
- White papers 2006-09-06
- Pre Pack Optimization: Increasing Supply Chain Efficiency
- Pre packing refers to packing of individual Stock Keeping Units SKUs of merchandise into bigger cases for easier handling in the supply chain. The pre packs consist of varying quantities of different SKUs clubbed together to form the lowest level of packaging hierarchy and are designed to flow through from...
- White papers 2006-06-01
- Modeling Of Purchase And Sales Contracts In Supply Chain Optimization
- This work presents a novel approach for modeling of different types of contracts that a company may sign with its suppliers and customers. The main objective is to expand the scope of current planning and supply chain optimization models by including the selection of the types of contracts as an...
- White papers 2005-11-25
- Decision Support System For Fisheries Management
- This paper presents a decision support system that is oriented toward fisheries policy and management decisions. The important current issues involve the development of an optimal harvesting plan for the fishing industry. A simulation optimization has been built to assist authorities in scheduling for a fleet of hundreds of vessels...
- White papers 2005-11-08
- Downstream Petroleum Supply Chains: Incremental Optimization Leads to Greatest Gains
- In the face of worldwide uncertainty about volatile crude oil supply and the availability of refined product and prices, downstream petroleum companies need to make fast, well-informed supply decisions. The solution that may seem the most daunting to implement is the solution that can provide results: supply chain optimization that...
- White papers 2005-11-01
- Using Supply Chain Design and Optimization to Reduce Inventory
- Manufacturing and distribution firms are moving beyond transactional and operational technologies to tackle their complex supply chain processes. New solutions, such as Supply Chain Design and Optimization SCDO, help companies satisfy customer demand while balancing limitations on supply and the need for operational efficiency. SCDO moves beyond automating efficiency to...
- White papers 2005-10-17
- Business Optimization: Critical To BPM Success
- The key advance of optimization over traditional BPM Business Process Management technologies is the ability to address both the real time optimization of individual processes "In flight" as well as the ability to identify strategic changes to business processes to drive long term value and cost savings. This dual mission...
- White papers 2005-10-12
- Currency Management and Optimization for Banks With mySAP SCM
- Shrinking profit margins, tougher competition, and rapid change have radically altered the way financial institutions view currency management. Many banks still treat currency as cost-free inventory, however. They keep excess amounts of cash at branches, ATMs, and central vaults to make sure there is enough on hand to meet customer...
- White papers 2005-10-01
- The Art of Supply Chain Optimization
- This paper explains crafting of supply chain processes that updates logistics and inventory management. It explains the case of the growing retail chain Michaels Stores Inc who called a logistics team to do this crafting. The new supply chain and inventory management plan was designed to streamline product flows to...
- White papers 2005-10-01
- Enhancing Business Process Management With Simulation Optimization
- This article presents two examples of simulation optimization using OptQuest to illustrate how to optimize simulation models to enhance business process management. The first case, this paper constructs a discrete event simulation model of a hospital emergency room to determine a configuration of resources that results in the shortest average...
- White papers 2005-01-01
- Demand-Driven Solution for Production Scheduling Based on SAP Advanced Planning & Optimization
- AstraZeneca, one of the world's largest pharmaceutical companies, is an innovator when it comes to supply chain management SCM. The project was driven by the need for greater agility and flexibility in the supply chain process, with the ultimate objectives of enhancing customer service and improving the flow of information...
- Case studies 2005-01-01
- Supply Base Optimization and Integrated Supply Chain Management
- Competition is not just firm versus firm, but chain versus chain or network versus network. Company executives have recognized the pivotal role of supply chain management and the organizational benefit of integrated supply chain management. The analysis revealed in the paper signifies that benefits are obtainable through leveraging effective supplier...
- White papers 2005-01-01
- Consumer-Driven Merchandise Optimization
- Big retailers are big for a reason - customers and investors reward them for solid value and good returns. Retailers constantly confront new dynamics. Today's environment is marked by empowered customers, competitive Darwinism, and competitors who've mastered market, product, and brand lifecycles. As leaders succeed on these fronts, followers risk...
- White papers 2005-01-01
- The Road to ERP Optimization
- This is the first in a two-part series about the challenges governments face in attempting to achieve measurable process improvements through ERP technology. Although ERP is routinely heralded as the golden egg of business process improvement, governments should be wary of the snares that can transform this golden egg into...
- White papers 2004-12-01
- RFID Technology For Supply Chain Optimization
- This paper explores the benefits and liabilities of using Radio Frequency IDentification RFID technology in supply chain management operations to support optimization as suggested by Byrnes. Through content analysis, a review of RFID technology benefits is centered on goals relative to the optimization of logistics activities, specifically related to inventory...
- White papers 2004-12-01
- "One": A New Tool for Supply Chain Network Optimization and Simulation
- Nowadays, in a hotly competitive environment, companies are continuously trying to provide products and/or services to customers faster, cheaper, and better than the competitors do. Managers have learned that they cannot do it alone; rather, they must work on a cooperative basis with other organizations in order to succeed. Although...
- White papers 2004-11-11
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