BNET Industries
Last Fiscal Year Sales:$37.5M
- Private
- US
Dow Jones Description
Talisma is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities. Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.
Number of Employees 174
Contact Information
411 108th Ave NE Ste 900
Bellevue, Washington 98004
(425) 688-3800
Peer Companies
NAICS Code Software Reproducing: 334611
News & Analysis
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Pitney Bowes Named 2005 Gartner CRM Innovator Award Winner; Leading Integrated Mail and Document Management Company Honored for Successful Implementation of Talisma Software
- 2005-11-03
BELLEVUE, Wash. -- TalismaTM, an enterprise Customer Interaction Management CIM solutions provider, congratulates Pitney Bowes, the world's leading integrated mail and document management company, for being selected by Gartner as the recipient of the inaugural Gartner CRM Innovator award. The award acknowledges Pitney Bowes' innovative use of Talisma Chat to...
Talisma Introduces Strategic Enrollment Software Solution for the Higher Education Market
- 2004-05-05
Business Editors
Talisma Corp. Announces New Versions of its Talisma Contact Center Suite and Talisma CRM Suite; People Love to Hate Their CRM Software…but This Is CRM You'll Fall In Love With
- 2002-04-22
Business Editors, Technology Writers
Aberdeen Group select Talisma as a Top Ten CRM Implementation of 2001; Tupperware achieves outstanding ROI using Talisma's CRM solution.
- 2002-03-13
M2 PRESSWIRE-13 March 2002-Talisma: Aberdeen Group select Talisma as a Top Ten CRM Implementation of 2001; Tupperware achieves outstanding ROI using Talisma's CRM solution C1994-2002 M2 COMMUNICATIONS LTD RDATE:13032002 London -- The Aberdeen Group's CRM practice has selected ...
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