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- Should You Buy Software as a Service?
- It's hard to be a savvy software buyer. There are dozens of solutions available, each with a different mix of tools, a different price tag, license agreement and support package. There's another way to go beside the traditional licensing model: software as a service SaaS. Instead of buying software to...
- Blog posts 2007-05-08
- Coda: How To Build A Cloud Company
- Software vendors are coming under increasing pressure to offer customers software hosted in the cloud as an alternative to the software license agreements that have characterized the software industry for more than twenty years. Once confined to the ghetto of small-bore applications that...
- Blog posts 2009-05-01
- SAP, Oracle Abusing Customer Relationships
- Software vendors are blackmailing customers, misleading them about future product releases, and selling them consulting services that are nothing more than sophisticated product pitches, blogs Ray Wang, a leading enterprise software analyst with Forrester Research. Wang protects the identities of the companies in question, but his readers...
- Blog posts 2009-04-15
- Salesforce.com: Mobile Not For Everybody
- Salesforce.com introduced mobile versions of its software today in the hopes of upselling customers to more expensive versions of its offering. The so-called 'mobile lite' application supports Windows Mobile, BlackBerry and iPhone units and is free to some customers -- but not all, despite the company's claim that it's bringing...
- Blog posts 2009-04-07
- Informatica: The Hunter And The Hunted
- On the heels of Informatica's acquisition of Applimation, I asked Adam Wilson, Informatica's vice president of product management and marketing, what he's learned about the art of integrating technology from newly acquired companies. Informatica describes itself as a vendor of "enterprise data integration software," which in essence...
- Blog posts 2009-03-03
- Is VMware The New Salesforce.com?
- Salesforce.com is more than simply the market leader for software-as-a-service SaaS. While others notably NetSuite came to market sooner, Salesforce.com was the first company to successfully sell the idea of hosting software in its own data centers and delivering it as a service via the Internet on any kind of...
- Blog posts 2009-02-27
- SAP May Have Business Suite 7, But It's Still MIA With SaaS
- SAP last week rolled the drums for its introduction of "Business Suite 7," the first major upgrade of its flagship corporate-operations support software in almost three years. But the company has failed to come up with a convincing plan for surviving a determined push by more modern and flexible rivals...
- Blog posts 2009-02-11
- Telcos Urged to Join Google Rather Than Fighting It
- How far does Google's reach extend? Far enough that telecom companies might consider giving up the battle right now and preemptively forming partnerships with the search giant, a recent Gartner Research report suggests. As Gartner sees it, Google poses a threat to telecom providers -- not...
- Blog posts 2008-11-18
- Cloud Computing Also Hit by IT-Spending Cutbacks
- It’s a big week for the software as a service industry: Salesforce.com is establishing itself as a leading cloud computing provider, NetSuite is planning to take on SAP head on and Success Factors is upping its outlook. But underneath the surface there are more than a few questions marks lurking....
- Blog posts 2008-11-05
- Workday Lands Big Flextronics Deal
- Flextronics will install Workday’s on-demand human capital management software for 200,000 employees. According to InformationWeek, Workday beat out SAP and Oracle for Flextronics business in what Mary Hayes Weier described as tipping point deal for SaaS. Workday also won a 26,000 employee deal with Chiquita. ...
- Blog posts 2008-05-14
- Microsoft Takes on the Cloud Crowd
- Microsoft continues to grind ahead on its relentless and glacial drive to take over Yahoo, but less noticed in the business press is that it's also making headway on another front: on enterprise software as it moves into the cloud. In enterprise software, cloud computing has centered...
- Blog posts 2008-04-25
- HP, BMC Hearing Footsteps In Strategic Area
- HP, BMC, and other legacy software vendors are in danger of losing a strategic foothold in enterprise IT departments to insurgent Service-now.com, which could eventually lead to overall account losses. Service-now.com sells software used by IT departments to support corporate networks. Its application is a scaled-down version...
- Blog posts 2009-05-07
- Facebook Suspicious Of The Cloud
- Facebook, one of the fastest-growing cloud companies around, keeps personal information on millions of users in the cloud, but isn't very keen on the cloud when it comes to its own IT management data. While in San Diego at the Service-now.com user conference, I ran into a...
- Blog posts 2009-05-10
- SAP Cleaning Up Its Act, But Where Are Oracle And Microsoft?
- I noted in an earlier post that software vendors like SAP and Oracle have been abusing customers through various means just short of legal extortion. Customers have complained about vendors forcing them to purchase applications they don't need just to meet artificial and internal quotas, and to pay ever-rising maintenance...
- Blog posts 2009-05-12
- NetSuite, HP: New Saas Solutions to SMBs?
- One of the most vexing questions in the Software-as-a-Service SaaS market, and broader on-demand services industry, is what role traditional channel companies will play in this brave, new world. While Salesforce.com CRM and other SaaS vendors are touting the enormous advantages of leveraging the ‘cloud,’ there are still plenty...
- External links 2008-11-12
- Salesforce.com Moves into Website Services with New Amazon and Facebook Alliances
- Despite the economy, election and lingering questions about whether Software-as-a-Service SaaS is enterprise-ready, this week's Salesforce.com CRM Dreamforce conference drew nearly ten thousand energetic attendees and exhibitors to celebrate the power of the 'cloud.' The event not only dispelled any questions about whether the SaaS movement can withstand today's...
- External links 2008-11-06
- General Electric Lends Name to SaaS Movement; Deploys Aravo?s SIM Technology
- One of the myths about the Software-as-a-Service SaaS market which has continuously frustrated me is the misconception that this movement is best suited for the ‘simple’ needs of small- and mid-sized businesses [SMBs] and not robust enough to satisfy the complex requirements of large-scale enterprises. While SaaS certainly levels...
- External links 2008-11-02
- 2009: The Year of the Channel for SaaS Vendors?
- If 2008 is remembered as the year that a new generation of on-demand services, including Software-as-a-Service [SaaS] and cloud computing, gained widespread acceptance and accelerated adoption, then I think 2009 will be the time when winning channel partners will become more critical to the on-demand service providers. Until...
- External links 2008-10-15
- New Salesforce Strategy: 'Amplify And Extend'
- Salesforce.com doesn't think that large enterprises should have to replace software and infrastructure in which they've already invested huge amounts. Peter Coffee, director of platform research at Salesforce, told me over the phone this morning that the sotware-as-a-service SaaS vendor is trying to convince potential customers that they can "amplify...
- Blog posts 2009-07-02
- Peer-to-Peer Enterprise Computing, Anyone?
- My colleague Michael Hickins and I have disagreed at times over whether companies like Google or Apple. My skepticism has never been one of simply product function or cost, but rather an issue of what it takes to provide what an enterprise IT customer looks for. Bernard Lunn at ReadWriteWeb...
- Blog posts 2009-06-30
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