BNET Industries
Market Cap:$48.4M
Last Fiscal Year Sales:$39.4M
- Public
- US
Dow Jones Description
SoundBite Communications is a leading provider of automated customer contact solutions that are delivered through a Software as a Service (SaaS) model. Organizations rely on SoundBite?s on-demand solution to initiate and manage customer contact campaigns across a variety of collections, customer care, and marketing processes. SoundBite helps organizations increase revenue, enhance customer service and retention, secure payments, and can also improve contact center efficiency by increasing agent productivity and enabling agentless interactions. The company?s multi-tenant customer communications platform is used by organizations across a number of industries, including collection agencies, financial service providers, retailers, telecommunications providers, and utilities. SoundBite?s clients use the service to place approximately one and a half billion calls annually. SoundBite is headquartered in Bedford, Massachusetts.
Number of Employees 142
Peer Companies
NAICS Code Other Communications Equipment Manufacturing: 334290
Recent Events
-
SoundBite offers opt-in solution to FIs for overdraft services
-
SoundBite Communications Reports Third Quarter 2009 Financial Results
-
SoundBite Introduces Hosted Preference Management Solution to Capture and Manage...
-
SoundBite Introduces a Proactive Customer Care Solution to Help Organizations Prepare for the Upcoming Flu...
-
SoundBite Introduces Accelerator Solution For Mortgage Servicers
-
SoundBite Introduces Making Home Affordable Accelerator Solution for Mortgage Servicers
-
SoundBite appoints director of channel development
News & Analysis
Filter by
soundbite communications inc. - All News and Analysis
SoundBite Communications names CEO
Jim Milton has taken over the positions of president and CEO at SoundBite Communications. Previously Milton was president and COO of Intervoice, Inc., a supplier of interactive voice response and IP messaging systems that was acquired by Convergys Corp in September 2008.
Mall Networks Appoints Chris Hemme as Chief Financial Officer
Hemme brings more than 20 years in financial experience to leading provider of merchant-funded rewards LEXINGTON, Mass. -- Mall Networks, the leading provider of merchant-funded loyalty shopping solutions, today announced that Chris Hemme has been named the company's new Chief Financial Officer. Hemme brings more than 20 years of...
Weathering the Storm
As 2008 winds down, credit and collection professionals see both challenges and opportunities ahead. The bumpy U.S. economy has left businesses and consumers bewildered and bruised, and things don't appear to be getting any smoother in the coming months. Faced with daily headlines about the nation's economic turmoil,...
from the TMCnet(TM) BLOGS
Election Technology News In his Communications and Technology Blog, Rich Tehrani writes: One of the most fascinating advances in political systems worldwide is the advent of technology like blogs and other web 2.0 initiatives such as social networking and video. But even the old technologies like SMS are coming into...
Soundbite, Online Resources Agree
Online Resources Corp. and SoundBite Communications Inc., a provider of on-demand automated voice messaging solutions, announced a referral agreement to provide creditors and billers with an integrated agentless payment solution. This agreement expands upon a referral arrangement between SoundBite Communications and Internet Transaction Solutions, which was acquired by Online...
smallest slice, the
A pristine customer database-names, addresses, phone numbers, all neat and clean-is only the first step. Now you have to market to certain parts of that group: How do you carve out just the right piece of the pie? SEGMENTATION. Sounds like just another fancy word for knowing who...
SoundBite Communications and Online Resources Partner for Agentless Payments
CHANTILLY, Va. & BEDFORD, Mass. -- Online Resources Corporation (Nasdaq:ORCC), a leading provider of web-based financial services, and SoundBite Communications Inc., (Nasdaq:SDBT) a leading provider of on-demand automated voice messaging solutions, today announced a referral agreement to provide creditors and billers with an integrated agentless payment solution. This agreement expands...
Has added SoundBite Communications Inc. to their watch list.
M2 PRESSWIRE-15 January 2008-The Maybach Journal: Has added SoundBite Communications Inc. to their watch listC1994-2008 M2 COMMUNICATIONS LTD RDATE:15012008 Maybach Financial Group is a syndicate of financial analysts, with a core group representing over 250 years of total investing...
SoundBite Communications Prices Initial Public Offering
BEDFORD, Mass. -- SoundBite Communications announced today the pricing of its initial public offering of 5,202,022 shares of its common stock at $8.00 per share. Of the 5,202,022 shares being sold in the offering, 4,717,022 shares were offered by SoundBite and 485,000 shares were offered by selling stockholders. The underwriters...
SoundBite Communications Expands Role in Payment Transactions with Compliance from Payment Card Industry
Compliance with Payment Card Industry PCI Data Security Standard is the latest milestone in on-demand provider's ongoing security strategy BURLINGTON, Mass. -- SoundBite Communications Inc., a leading provider of on-demand automated voice messaging solutions, today announced its compliance as a service provider under the Payment Card Industry PCI Data...
Industry Transcripts by Seeking Alpha
-
Analog Devices, Inc. F4Q09 (Qtr End 10/31/09) Earnings Call Transcript
on Nov 23, 2009about ADI
-
Hewlett-Packard F4Q09 (Qtr End 10/31/09) Earnings Call Transcript
on Nov 23, 2009about HPQ
-
Nuance Communications, Inc. F4Q09 (Qtr End 09/30/09) Earnings Call Transcript
on Nov 23, 2009about NUAN
-
Tech Data Corp. F3Q10 (Qtr End 10/31/09) Earnings Call Transcript
on Nov 23, 2009about TECD
-
MTS Systems Corporation F4Q09 (Qtr End 10/03/09) Earnings Call Transcript
on Nov 20, 2009about MTSC

