Byline: Rodd Zolkos Even as offshoring call center activities continue to gain popularity among many financial services industry companies, there are signs that some companies are beginning to move to the next step in cost savings. London-based Byline: Rodd Zolkos...
Gloucestershire Hospitals NHS Trust comprises Gloucestershire Royal Hospital, Cheltenham General Hospital, Standish Hospital, and Delancey Assessment and Rehabilitation Hospital. Following a reorganization of health care services in Gloucestershire, the Trust set about reviewing the way in which it handled the 500,000 plus calls it receives each month. In addition there...
TELECOMWORLDWIRE-19 November 2008-Telephonetics VIP extends partnership with Siemens Enterprise CommunicationsC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com Telephonetics VIP, part of Telephonetics Plc, a UK based provider of speech recognition and voice automation solutions, announced on 19 November that it has extended its partnership with Siemens Enterprise Communications to provide voice...
CORPORATE IT UPDATE-C1995-2008 M2 COMMUNICATIONS LTD Telephonetics VIP, part of Telephonetics Plc, a UK based provider of speech recognition and voice automation solutions, announced on 19 November that it has extended its partnership with Siemens Enterprise Communications to provide voice automation solutions to the enterprise sector. ...
New alliance brings increased customer-service satisfaction and decreased contact center costs to customers LINCOLN, Mass., Nov. 11 /PRNewswire/ -- VoxMedia Consulting announced today an alliance with Tellme, a Microsoft subsidiary specializing in on-demand voice services, to offer enhanced voice application design and engineering services to enterprise customers....
Gold Systems Brings Speech Application Expertise to Customers Seeking Productivity Benefits on Hosted Platform BOULDER, Colo. -- Gold Systems today announced that it is collaborating with Tellme, a Microsoft subsidiary, to provide enterprise customers with complete voice-driven self-service solutions that enhance caller satisfaction while reducing operating costs. ...
BUFFALO, N.Y., Nov. 10 /PRNewswire/ -- CTG Logistics Solutions, a business unit of CTG , an international information technology IT solutions and services company, announced today that its CTGTALKTM Voice Productivity Solutions software, powered by CTG's Vulcan Voice, is the first voice technology software qualified to support speech recognition...
LOS ANGELES -- The Broadcasting Board of Governors has contracted Alelo TLT LLC, a wholly owned subsidiary of Alelo Inc., to develop an interactive Web-based learning portal for learners of English as a second language. The learning portal will be part of Voice of America's international programming. VOA is the...
SEMA SHOW Booth #10647 - Parrot, the worldleader in hands-free car kits, has announced its next-generation hands-freespeakerphone -- the new super-slim Parrot MINIKIT Slim. The sleekBluetooth® car kit uses Parrot's latest voice recognition and DSPtechnology with user-independent voice recognition and text-to-speechcapability. As a result, once you have paired...
INDIANAPOLIS -- Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, honored resellers this month at its annual partner conference for their visionary use of the company's software. The Vision Award winner, voice and data communications solutions provider, EDCi, was honored for its Customer...
Nuance's Innovative Speech Recognition Software Simplifies User Experience BURLINGTON, Mass. -- Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech solutions, today announced that Nuance's VSuite [R] software is commercially available on the latest Katana series mobile handsets by SANYO. VSuite 3 enables the voice command and...
Hassan Sawaf to Discuss the Benefits of Hybrid Machine Translation for Media Monitoring AppTek announces: [TABLE OMITTED] ABOUT APPTEK: AppTek is a developer of human language technology products with a complete suite for text and speech voice processing and recognition. The Company also leads...
TELECOMWORLDWIRE-21 October 2008-Telephonetics VIP gains new contract with NHS LothianC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com Telephonetics VIP, a speech automation and voice recognition specialist, announced today (21 October) that it has won a new contract from NHS Lothian for its Contact Centre solution to be used in multiple NHS...
CORPORATE IT UPDATE-C1995-2008 M2 COMMUNICATIONS LTD Telephonetics VIP, a speech automation and voice recognition specialist, announced today (21 October) that it has won a new contract from NHS Lothian for its Contact Centre solution to be used in multiple NHS Lothian departments to improve the services provided to...
TELECOMWORLDWIRE-20 October 2008-MacSpeech ships update to MacSpeech DictateC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com MacSpeech Inc, a company specialising in speech recognition products only for Apple Mac computers, announced today (20 October) the release of a major update to its MacSpeech Dictate software. MacSpeech Dictate version 1.2 now...
Worldwide Computer Products News-20 October 2008-MacSpeech ships update to MacSpeech DictateC1995-2008 M2 COMMUNICATIONS LTD http://www.m2.com MacSpeech Inc, a company specialising in speech recognition products only for Apple Mac computers, announced today (20 October) the release of a major update to its MacSpeech Dictate software. MacSpeech Dictate...
A few weeks ago in the column I misidentified a company that struck a $3 million deal with Rancho Santa Margarita's Vangard Voice Systems Inc., a maker of speech recognition software. The correct name of the company is Wavelink Corp. based in Midvale, Utah. Wavelink is the biggest...
ON THE WEB TODAY... Back in time As part of its 10th anniversary, Google has put its 2001 search engine back online. Seven years is a clearly a long time: a search for "ipod" yields something called the "Image Proof of Deposit Document",...
SCOTTSDALE, Ariz. -- Advanced Voice Recognition Systems, Inc. (OTCBB:AVOI) today announced that private equity firm Lion Share Capital, LLC has committed to purchase 16,000,000 shares of the Company's common stock for $5 million. The investment by Lion Share Capital will be made in installments, commencing on November 9, 2008. Advanced...
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