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	<title><![CDATA[stuart cross Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/stuart+cross.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to stuart cross]]></description>
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		<title><![CDATA[Overcoming Your Will to Win]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/11/24/overcoming-your-will-to-win/]]></link>
		<description><![CDATA[  Yesterday, Jo Owen posted an excellent article on the benefits of creating values-based rather than rules-based organisations. Implementing and managing rules and regulations, Jo argues, costs money, leads to adversarial relationships and is often ineffective.  However, to change organisational paradigms from rules to values is a huge,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 24 Nov 2009 04:19:03 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/failure.html"><![CDATA[Failure]]></category>
		<category domain="http://resources.bnet.com/topic/regulations.html"><![CDATA[Regulations]]></category>
		<category domain="http://resources.bnet.com/topic/government.html"><![CDATA[Government]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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	<item>
		<title><![CDATA[Take the Business Tool Fadaholic Test]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/11/17/take-the-business-tool-fadaholic-test/]]></link>
		<description><![CDATA[  Hereâ€™s a quick quiz. How many of these 10 acronyms do you recognise, and how many can you explain?*  (1) ABC (2) BPR (3) 7S (4) TQM (5) JIT (6) VBM (7) PIMS (8) NPS (9) MBTI (10) QFD  (Answers at the bottom of the post.)...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 17 Nov 2009 06:48:27 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/technique.html"><![CDATA[Technique]]></category>
		<category domain="http://resources.bnet.com/topic/acquisition.html"><![CDATA[Acquisition]]></category>
		<category domain="http://resources.bnet.com/topic/myers-briggs+type+indicator.html"><![CDATA[Myers-Briggs Type Indicator]]></category>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://resources.bnet.com/topic/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+reengineering+%2528bpr%2529.html"><![CDATA[Business Process Reengineering (BPR)]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/mergers+%2526+acquisitions.html"><![CDATA[Mergers & Acquisitions]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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	<item>
		<title><![CDATA[10 Dimensions Of Great Customer Service]]></title>
		<link><![CDATA[http://blogs.bnet.com/customer-service/?p=587]]></link>
		<description><![CDATA[How do some companies ensure sparkling service every time? Here are 10 different ways the best do it better. by Stuart Cross]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 10 Nov 2009 06:32:36 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://resources.bnet.com/topic/dimension.html"><![CDATA[Dimension]]></category>
		<category domain="http://resources.bnet.com/topic/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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	<item>
		<title><![CDATA[Is Breaking Up So Hard To Do?]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/11/03/is-breaking-up-so-hard-to-do/]]></link>
		<description><![CDATA[The break up of UK banks has opinion divided. But splitting companies into more coherent entities can be the catalyst for future success. by Stuart Cross]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 03 Nov 2009 02:44:19 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
	</item>
	<item>
		<title><![CDATA[Lessons from BA and Royal Mail: Strike Now, or Strikes Later]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/10/28/lessons-from-ba-and-royal-mail-strike-now-or-strikes-later/]]></link>
		<description><![CDATA[BA and Royal Mail's current disputes prove one thing: leadership inertia will end badly. Here are four ways to tackle business procrastination. by Stuart Cross]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 03:56:44 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Jenson Button: The Persistence Principle]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/10/20/jenson-button-persistence-pays-again/]]></link>
		<description><![CDATA[I was delighted to see that Jenson Button won the F1 Grand Prix world championship this weekend. Not only is itÂ great to have another British winner, but it is also another brilliant example of the power of persistence.    Button, 29, won his first race three years ago...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 20 Oct 2009 01:59:32 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/season.html"><![CDATA[Season]]></category>
		<category domain="http://resources.bnet.com/topic/tesco.html"><![CDATA[Tesco]]></category>
		<category domain="http://resources.bnet.com/topic/persistence.html"><![CDATA[Persistence]]></category>
		<category domain="http://resources.bnet.com/topic/professional+development.html"><![CDATA[Professional Development]]></category>
		<category domain="http://resources.bnet.com/topic/career.html"><![CDATA[Career]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TESO</category>
		<category domain="tickers">TESO</category>
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		<title><![CDATA[George at Asda: From Rags To Riches]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/10/13/george-at-asda-from-rags-to-riches/]]></link>
		<description><![CDATA[Asda's clothing brand, George, is now the UK's leading fashion retailer . This may not sound so momentous today but, back at the brand's launch in 1990, the idea that a supermarket chain, and particularly Asda, could beat M&S at its own game would have seemed incredible.   ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 13 Oct 2009 06:00:42 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/supermarket.html"><![CDATA[Supermarket]]></category>
		<category domain="http://resources.bnet.com/topic/brand.html"><![CDATA[Brand]]></category>
		<category domain="http://resources.bnet.com/topic/retail+company.html"><![CDATA[Retail Company]]></category>
		<category domain="http://resources.bnet.com/topic/asda.html"><![CDATA[Asda]]></category>
		<category domain="http://resources.bnet.com/topic/archie+norman.html"><![CDATA[Archie Norman]]></category>
		<category domain="http://resources.bnet.com/topic/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://resources.bnet.com/topic/retail.html"><![CDATA[Retail]]></category>
		<category domain="http://resources.bnet.com/topic/mainframes.html"><![CDATA[Mainframes]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[It's Time To Redefine Your Market]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/10/06/its-time-to-redefine-your-market/]]></link>
		<description><![CDATA[The ongoing stream of news about the gradual economic recovery may be tempting business leaders to start to breathe a sigh of relief. That would be a mistake. As markets improve, the level of competition tends to increase, not reduce.    In any market, being number one or...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 06 Oct 2009 05:29:51 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/market.html"><![CDATA[Market]]></category>
		<category domain="http://resources.bnet.com/topic/retail.html"><![CDATA[Retail]]></category>
		<category domain="http://resources.bnet.com/topic/desktops.html"><![CDATA[Desktops]]></category>
		<category domain="http://resources.bnet.com/topic/food+%2526+beverage.html"><![CDATA[Food & Beverage]]></category>
		<category domain="http://resources.bnet.com/topic/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://resources.bnet.com/topic/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="tickers">AAPL</category>
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		<title><![CDATA[Kerching! Let's Hear It For Our Retailers]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/09/22/k-ching-lets-hear-it-for-our-retailers/]]></link>
		<description><![CDATA[    Britain may no longer be a nation of shopkeepers, but we are still a nation with some bloody good retailers.    The recession has driven down consumer confidence and spending, and the economy has shrunk by over 5%. The retail sector is at the...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 22 Sep 2009 05:57:37 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/retail+company.html"><![CDATA[Retail Company]]></category>
		<category domain="http://resources.bnet.com/topic/discount+sector.html"><![CDATA[Discount Sector]]></category>
		<category domain="http://resources.bnet.com/topic/retail.html"><![CDATA[Retail]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Five Tips on Compelling Business Proposals]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/09/15/five-tips-on-compelling-business-proposals/]]></link>
		<description><![CDATA[In two separate meetings last week, senior executives told me of their frustration at not being able to gain traction with new business proposals aimed at their target customers. "I don't know why they don't get it," one of the executives said to me, "our ideas will really help them...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 15 Sep 2009 02:58:15 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/proposal.html"><![CDATA[Proposal]]></category>
		<category domain="http://resources.bnet.com/topic/retail.html"><![CDATA[Retail]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Is Your Strategy Lost In Translation?]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/09/08/is-your-strategy-lost-in-translation/]]></link>
		<description><![CDATA[Many managers believe that strategies fail in development, while others argue that they fail in implementation. They are both wrong. The most common cause of ineffective strategies is through the mismanagement of the gap between development and implementation, an area I call "strategy translation".    Let me give...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 08 Sep 2009 02:26:02 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[What's The 'Breaking Point' Of Your Business?]]></title>
		<link><![CDATA[http://blogs.bnet.com/customer-service/?p=234]]></link>
		<description><![CDATA[When Boeing and other aeroplane manufacturers are developing new aircraft they literally test them to destruction. This ensures that the planes will still operate effectively even in the most extreme situations.  It is a concept that I think should be applied to business operations.    When many...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 07:09:13 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/capacity.html"><![CDATA[Capacity]]></category>
		<category domain="http://resources.bnet.com/topic/performance+standard.html"><![CDATA[Performance Standard]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[The McSecrets Of Their McSuccess]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/08/11/the-mcsecrets-of-their-mcsuccess/]]></link>
		<description><![CDATA[Despite the economic doom and gloom at least one company has continued to prosper throughout the recession. Yesterday McDonald's posted an analyst-beating monthly sales riseÂ -- a trend that has now lasted several years. WhileÂ its rivals, such as Burger King and Starbucks, continue to struggle, McDonald's' "Plan To Win" strategy has...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 11 Aug 2009 02:32:07 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/brand.html"><![CDATA[Brand]]></category>
		<category domain="http://resources.bnet.com/topic/mcdonald%2527s+corp..html"><![CDATA[McDonald's Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MCD</category>
		<category domain="tickers">MCD</category>
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		<title><![CDATA[The Poolside Development Review]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/08/04/the-poolside-development-review/]]></link>
		<description><![CDATA[There hasÂ rarely been a better time to take a look at the mirror andÂ assess how you are doing in your career.    The past year has seen momentous changes to Britainâ€™s economy. The global recession has led to a record 5.6% decline in the UKâ€™s GDP, our banking...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 04 Aug 2009 02:13:25 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Seven Secrets of Networking]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/07/28/seven-secrets-of-networking/]]></link>
		<description><![CDATA[For most managers, there is little that can be achieved solely with the resources at their direct control. You must be able to influence others to get anything worthwhile achieved, and that influence is based on strong and trusted relationships.    Throughout my corporate career I shunned relationship...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 28 Jul 2009 02:10:57 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/network.html"><![CDATA[Network]]></category>
		<category domain="http://resources.bnet.com/topic/relationship.html"><![CDATA[Relationship]]></category>
		<category domain="http://resources.bnet.com/topic/corporate+communications.html"><![CDATA[Corporate Communications]]></category>
		<category domain="http://resources.bnet.com/topic/professional+development.html"><![CDATA[Professional Development]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/career.html"><![CDATA[Career]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Mind The Gaps]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/07/21/mind-the-gaps/]]></link>
		<description><![CDATA[Many operational problems arise not out of the work done per se, but from the gaps between one team and another. These points of handover and joint working create ambiguous responsibilities and accountabilities, leading to failures in communication and inconsistent output quality.    A factor in the UK...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 21 Jul 2009 05:51:29 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://resources.bnet.com/topic/accountability.html"><![CDATA[Accountability]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[The Ultimate Leadership Test]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/07/14/the-ultimate-leadership-test/]]></link>
		<description><![CDATA[Albert Camus, the French author and philosopher, once wrote that we are the sum of our choices. This is certainly true for business leaders. No matter how great a visionary or communicator you may be as a business leader, in the end you will be judged by the choices you...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 14 Jul 2009 02:51:34 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/barack+obama.html"><![CDATA[Barack Obama]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Five Ways to Get Radical Ideas Accepted]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/07/08/five-ways-to-get-radical-ideas-accepted/]]></link>
		<description><![CDATA[When it comes to strategy development, one of the most common mistakes a team can make is to discount radical options too early.    Believing that the potential solution will be unacceptable to their bosses, and won't fit in with the corporate agenda, the idea is stifled before...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 08 Jul 2009 09:08:27 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/idea.html"><![CDATA[Idea]]></category>
		<category domain="http://resources.bnet.com/topic/pricing+strategy.html"><![CDATA[Pricing Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/pricing.html"><![CDATA[Pricing]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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		<title><![CDATA[Five Questions to Identify the Secret of Your Success]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/06/30/five-questions-to-identify-the-secret-of-your-success/]]></link>
		<description><![CDATA[Understanding, developing and exploiting your company's strengths and competitive advantages is at the heart of any strategy for business growth. Yet many business leaders do not fully understand how and why their company wins.    Executive teamsÂ often draw upÂ a list of strengths and competitive advantages based on gut...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 30 Jun 2009 07:43:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/competitive+advantage.html"><![CDATA[Competitive Advantage]]></category>
		<category domain="http://resources.bnet.com/topic/customer.html"><![CDATA[Customer]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
	</item>
	<item>
		<title><![CDATA[Don't Take the No-Risk, No-Growth Option]]></title>
		<link><![CDATA[http://blogs.bnet.co.uk/sterling-performance/2009/06/23/dont-take-the-no-risk-no-growth-option/]]></link>
		<description><![CDATA[Avoiding risk is the most effective way to make your business irrelevant, redundant and bankrupt.    Unfortunately, it appears that, in the face of the recession, risk avoidance has become the preferred strategy of most British companies.    Last week, the insurer RSA and the Future...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 23 Jun 2009 08:01:13 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/risk.html"><![CDATA[Risk]]></category>
		<category domain="http://resources.bnet.com/topic/recession.html"><![CDATA[Recession]]></category>
		<category domain="http://resources.bnet.com/topic/business+leader.html"><![CDATA[Business Leader]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/security.html"><![CDATA[Security]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/stuart+cross.html"><![CDATA[Stuart Cross]]></category>
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