BNET Industries
Last Fiscal Year Sales:$37.5M
- Private
- US
Dow Jones Description
Talisma is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, and Web self-service with a robust and mature CIM Web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America. Since its incorporation, Talisma has obtained an impressive global customer base across a variety of industries, including call center, telecommunications, distribution, education, financial services, government, healthcare, high-tech, fitness, hospitality, travel, legal, eCommerce, manufacturing, media, retail, service and support, transportation, and utilities. Talisma's technologies create an infrastructure that has proven to raise efficiencies and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly-skilled service experts deliver cost-effective outsourced hosting, rapid onsite deployments, professional services, and lower-cost customization.
Number of Employees 174
Contact Information
411 108th Ave NE Ste 900
Bellevue, Washington 98004
(425) 688-3800
Peer Companies
NAICS Code Software Reproducing: 334611
News & Analysis
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talisma corp. - All News and Analysis
Talisma Releases Customer Interaction Management Solutions for Online Retail
Solutions Increase Sales and Customer Satisfaction with Multi Channel Assistance at Point of Need
Talisma Releases Click to Call for Sales Support and Customer Service
Seamless Escalation from Web to Phone Improves Customer Experience and Contact Center Efficiency
Talisma Corporation Named One of Top 100 Knowledge Management Companies by KM World Magazine
Honor Reinforces Innovation of Talisma's Knowledgebase
Talisma Adds 450 Customers in Two Years
Customer Interaction Management Leader Completes Another Record-Setting Year
Talisma White Paper Addresses Key Business Issues for Retail Banks
Top 10 Retail Banking Trends for Contact Centers
Soft Surroundings Deploys Talisma Proactive Chat to Increase Online Sales
Emerging Leader in Quality Women's Apparel Gets Proactive with the Customer Experience
Talisma CIM Suite Scores Major Win in Canada
Industry-Leading Solution Designed to Improve Overall Online Client Experience
Talisma Partners with BT Global Services for Customer Intelligence Portfolio
BT Customers to Benefit from Talisma CIM Suite to Maximise Intelligent Contact Management
Talisma and Bucher & Suter Announce Partnership for Cisco Integration
Provides Cisco Customers with Tightly Integrated, World-Class Customer Interaction Management Solutions
Mimeo Selects Talisma CIM Suite to Enhance On-Demand Printing Sales and Support
Talisma's CIM solution continues to strengthen its presence in the small and medium business space
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