We've all had the experience of letting our emotions get the better of our actions. But in a business setting, emotional decisions can be costly -- and a quick way to lose your job. But how do you keep cool, calm, and collected in the high pressure...
Most students enter Harvard Business School with company experience under their belts. Increasingly, however, students are arriving with experience not from from the business field but from the battlefield. At Harvard Business School, upwards of 90 students have a military background, and applications from both active...
Economy-driven layoffs have already begun, more will follow. Will you be one of them? Harvard Business Review editor Diane Coutu believes she has a formula to help you keep your job while others around you are losing theirs. It goes like this: ...
The middle market is that great area where customers on the low end of the income scale aspire to shop, and where high-end spenders fear to fall. Think Sears, T.J. Maxx, and Applebee's as prototype mid-market players. Harvard Business School marketing professor John Quelch thinks the middle...
Hillary Clinton and Barack Obama treat their supporters differently. Clinton considers her backers as "customers" while Obama sees his supporters as "members", says consultant John Sviokla on a new post on Harvard Business. The difference? "When you give money to Clinton's campaign, you get a confirmation. When...
As most managers know, mediocre and poor employees take up most of your time. Your great performers -- well it's easy to let them do their thing without much guidance. A boat on a steady heading doesn't need much work at the helm. Or does it? A...
People who imitate an illness to garner attention/sympathy/treatment from caregivers are sometimes diagnosed with Munchausen syndrome. In a recent Harvard Business Review piece, Nathan Bennett explores the phenomenon of what he calls Munchausen at Work. Have you seen MAW in action? Think of them as employees who...
Quick -- what do the Columbia space shuttle explosion, the Bay of Pigs and "New Coke" have in common? If you answered that all were disasters, you get partial credit. But to make the grade in a business school classroom -- and in your...
I'm a member of the Boomer Generation. You remember us: we were going to change the world. Instead, some think we were co-opted by it. With the arrival of Generation Y into the work force, the topic of generational differences in leadership styles is once again on tap. ...
