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- Improve Sales Performance While Saving the Trees
- Ther article proposes to adopt such methodology to suit the green part of the earth. There's a tendency on the part of many reps to shy away from the accelerated follow up schedule that these new technologies allow. Monitor this closely, make adjustments as necessary and impressive results should follow....
- White papers
- Strategies To Enhance The Perception of the Tele-Sales Dept
- It's good idea to invite potential adversaries and critics to visit your department, so they have a better understanding of what your group is striving to accomplish, and the challenges they are facing. This is especially valuable when integrating an outside sales team with an inside group. Read out the...
- White papers
- Direct Marketing: It's An Entirely New Playing Field!
- "The article emphasis on direct mail or telephone marketing. Another emerging trend is for reps to handle e-mail inquiries between phone calls in inbound environments. This is an excellent use of a rep's time, but it requires an additional set of skills. The article reflects the reduced...
- White papers
- Consumer Telemarketing 2000: Prepare For A Hostile Environment
- The days of receiving a warm reception on an unexpected call to a consumer are over. In order to thrive in an environment that ranges from indifferent to intolerant, a exceedingly well designed program is essential. The article trumpets many of the positive steps that the industry, influential telemarketing organizations,...
- White papers
- Using Telemarketing to Support Marketing Campaigns
- Telemarketing can be an effective tool for increasing sales and customer response rates. Customers often find it simple and convenient to do business over the phone.When incorporating telemarketing into your sales program, take a systemic approach, using it to enhance other sales and marketing programs. Telemarketing provides opportunities to increase...
- Articles 2007-09-28
- What Are The Best Voice Mail Messages To Get Prospects To Call You Back?
- Effective voicemails must meet certain criteria. The article provides a list of points for leaving great voicemails. After understanding the criteria, one can create specific messages that are in-line with these points. The time spent to improve voicemails should be a small part of the telesales efforts. Although there are...
- White papers 2003-10-06
- Relationship Building Through telesales
- The article asserts that relationship-based telesales helps establish a solid, loyal customer base that will continue to grow and flourish over time. Effective telesales representatives must have knowledge of all of the issues to be successful. This knowledge allows them to draw educators into personalized conversations about their situations and...
- White papers 2003-01-01
- 42 telesales Tips You Can Use Right Now To Get More Business And Avoid Rejection
- This article talks about telemarketing, telesales, cold calling. The article includes in its discussion the details about pre-call planning, before reaching the decision maker, interest-creating opening statements, effective questioning, sales recommendations, getting commitment, addressing resistance and wrapping up and setting the next action. Read for details as given in the...
- White papers 2003-01-01
- Training The Tele-Sales Trainer
- From the executive summary: ‘Researches indicate that it is rare to find telesales agents with natural ability to sell. Therefore, business owners should try to hire people with traits and abilities that can be molded into a form that will serve their purpose. The process involves training people in special...
- White papers 2003-01-01
- 29 telesales Tips You Can Use Right Now
- Article defines a tour to professional sales call, it discusses the proven tips that help in making the right thing. As a sales professional using the phone as the main method of communication, one should take into consideration all the points for making telesales. These tips are divided into different...
- White papers 2003-01-01
- The Rise of the Universal Response Centre
- The article is about the impact of the humble telephone on sales and focuses on the usage of telephone for telesales. It defines the importance of telephone in call centres where telesales is the main area of work. They are changing from a call centre to a communications...
- White papers 2003-01-01
- telesales And Telemarketing Services
- A strong telemarketing team is an asset to every company. However, the associated costs of possessing one; management costs, induction and training programmes, office and equipment requirements and, of course, incentives and commissions often make them too expensive to employ and manage. By engaging the services of a professional and...
- White papers 2003-01-01
- The Seven Biggest telesales Mistakes Nearly Every Business Makes: Correcting the Mistakes Increases Your Likelihood of Success
- Maximizing the potential of your human resources and technology is key to increasing productivity, profits, and achieving success in your business. One of the tools available to every business is the telephone. But having this tool and using it effectively are two entirely different matters. This paper increases the awareness...
- White papers 2002-10-01
- Strategies for Tackling Rep Promotion-Related Issues
- Whenever reps are promoted to senior positions, such as being a team leader, feelings of resentment and reduced productivity by others in the group may occur. The article suggests that your selection should reflect the most qualified candidate. Certain people may still be miffed by the choice, but the process...
- White papers 1999-10-28
- Is Competition Healthy?
- Try to stimulate the competitive juices of your team members, it will encourage the top quarter of the group to push that much harder, it will incite the middle half to establish their value within the unit, and it will serve as a wake-up call for the bottom quarter. Article...
- White papers 1999-09-28
- Tele-Conference-Hiring Seminar
- The article weighs on the appropriate stance for a rep to assume is somewhere in the middle. It's important to establish rapport so that the prospect will be apt to listen to the presentation. It's also vital not to push it too far. A way of getting the reps to...
- White papers 1999-06-08
- Be Smart With Your Compensation Plan : I
- The article presents a few ideas on making the variable component of the plan an effective tool from as well. If promises of inflated income potential are made during the hiring process, many reps will adjust by quitting; once it becomes evident that the figures are unattainable. The article sums...
- White papers 1999-03-02
- FLEET BANK telesales in Retail Banking
- Fleet representatives, for telephone-based banking, along with technical staff members from the information technology (IT) group, set about to define, justify, acquire, and deploy a new telesales solution for retail banking. In summary, in 1996 Fleet Bank’s fast growing retail banking operations were badly in need of a more productive...
- Case studies 1998-03-19
Additional Resources
- ICT GROUP Reports First Quarter 2008 Results
- NEWTOWN, Pa. -- ICT GROUP, INC. (NASDAQ:ICTG), today reported results for the first quarter ended March 31, 2008. Revenue for the first quarter was $108.7 million compared to $115.2 million reported in the first quarter of 2007. The net loss for the 2008 first quarter was $1.0 million,...
- Articles 2008-05-01
- Sport Supply Group, Inc. Sets Q308 Earnings and Conference Call Date
- DALLAS -- Sport Supply Group, Inc. (NASDAQ:RBI) today announced it will release earnings for its third quarter ended March 31, 2008 on April 29, 2008 after the close of the financial markets. The Company will host a conference call at 3:30PM CT / 4:30PM ET also on April 29, 2008....
- Articles 2008-04-11
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