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	<title><![CDATA[telesales Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/telesales.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to telesales]]></description>
	<s:counts start="0" returned="20" found="37" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Outsourcing Your Telesales - The Way Forward?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128583]]></link>
		<description><![CDATA[Outsourcing your telecommerce may be one of the fundamental components which enables your business to make advancement and mature. A telecommerce section is in all probability indispensable to your business's functioning, but is there any grounding that your company demands to be the one in charge? There is a good...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 07 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/articleclick.com.html"><![CDATA[ArticleClick.com]]></category>
		<category domain="http://resources.bnet.com/topic/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[Telesales Tips / Cold Calling: Steps To Take To Boost Your Cold Calling Success Rate]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128955]]></link>
		<description><![CDATA[Although many well-established sales executives no longer use cold calling to ensure sales, cold calling is tried and true option to fall back on whenever sales take a dip. Most likely once a sales executive reaches a sustainable level of sales generation, cold calling is the first to be tossed...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 02 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/cold+calling.html"><![CDATA[Cold Calling]]></category>
		<category domain="http://resources.bnet.com/topic/article+alley.html"><![CDATA[Article Alley]]></category>
		<category domain="http://resources.bnet.com/topic/sales+executive.html"><![CDATA[Sales Executive]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+tools.html"><![CDATA[Sales Tools]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Telesales Tips / Cold Calling: What To Do To Get Better Ratios When Making Cold Calls]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1128959]]></link>
		<description><![CDATA[Once well established, many sales professionals can forego cold calling as a means for garnering new sales. However, during unavoidable "Dry spells" cold calling is a viable option to obtain new sales. Typically, cold calling is the first sales strategy to get cut from the roster upon achieving enough success...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 02 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/cold+calling.html"><![CDATA[Cold Calling]]></category>
		<category domain="http://resources.bnet.com/topic/article+alley.html"><![CDATA[Article Alley]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+tools.html"><![CDATA[Sales Tools]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Outsource Telesales To Increase Sales]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1113281]]></link>
		<description><![CDATA[Many business owners feel that if they perform a certain business operation in-house then they will cut down on costs and save money in the long run. However, that is not always the case with most businesses. Just because a certain function can be performed in-house does not mean that...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/outsource+inc..html"><![CDATA[Outsource Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[Easy Benefits From Telesales Outsourcing]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1123797]]></link>
		<description><![CDATA[If you are a business owner or manager and telesales is part of your company, then you should be aware of the many benefits of telesales outsourcing to help bolster your business and maximize its profits and prosperity. Because telesales are not reliant on a physical location or direct face...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/benefit.html"><![CDATA[Benefit]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Telesales Adds Money To Company Bottom Line]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1142851]]></link>
		<description><![CDATA[Telesales, also known as telemarketing, has earned a bad reputation in many business circles. Before consumer's legislation, telesales agents or telemarketers had unfettered access to potential clients. Anyone with a telephone listing was guaranteed an evening call from an unsolicited sales person. But that doesn't mean that telesales has to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+article+library.html"><![CDATA[Marketing Article Library]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[CallWave Inc F1Q09 (Qtr End 10/31/08) Earnings Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14061_23-248901.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionOperator Operator Instruction Your first question comes from Aram Fuchs - Fertilemind Capital. Aram Fuchs - Fertilemind Capital I was wondering if you can tell me specifically how your marketing is different online. There seems to be quite a few collaboration software, pieces and basic Google keywords are...]]></description>
		<s:doctype><![CDATA[Earnings calls]]></s:doctype>
		<pubDate>Wed, 12 Nov 2008 21:05:26 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/liquidity.html"><![CDATA[Liquidity]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/callwave+inc..html"><![CDATA[CallWave Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/auction.html"><![CDATA[Auction]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/call+transcript.html"><![CDATA[Call Transcript]]></category>
		<category domain="http://resources.bnet.com/topic/liquidity.html"><![CDATA[Liquidity]]></category>
		<category domain="http://resources.bnet.com/topic/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://resources.bnet.com/topic/callwave+inc..html"><![CDATA[CallWave Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/auction.html"><![CDATA[Auction]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/seeking+alpha.html"><![CDATA[Seeking Alpha]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CALL</category>
		<category domain="tickers">CALL</category>
	</item>
	<item>
		<title><![CDATA[TV entrant gets boot over cars; National briefs]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_6784/is_2008_May_28/ai_n28527921]]></link>
		<description><![CDATA[SELF-PROCLAIMED "exceptional individual" Michael Sophocles has become the latest to be booted off BBC TV's The Apprentice. The telesales executive, 25, was fired by Sir Alan Sugar after failing a task of renting a selection of Aston Martin, Ferrari, Lamborghini and Pagini Zonda cars to the public.  Sophocles said...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 28 May 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/car.html"><![CDATA[car]]></category>
		<category domain="http://resources.bnet.com/topic/ferrari.html"><![CDATA[Ferrari]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[SALES]]></category>
		<category domain="http://resources.bnet.com/topic/sir.html"><![CDATA[Sir]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/tv.html"><![CDATA[TV]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Airgas SVP to Present at Goldman Sachs Basic Materials Conference]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2008_May_16/ai_n25431578]]></link>
		<description><![CDATA[RADNOR, Pa. -- Airgas, Inc. (NYSE:ARG) Thomas S. Thoman, Senior Vice President of Airgas Merchant Gases, will speak at the Goldman Sachs 2008 Basic Materials Conference in New York City on Thursday, May 22, at 10:00 a.m. ET. Interested parties may listen to a live webcast or replay until June...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 16 May 2008 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/airgas+inc..html"><![CDATA[Airgas Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/conference.html"><![CDATA[conference]]></category>
		<category domain="http://resources.bnet.com/topic/goldman+sachs+group+inc..html"><![CDATA[Goldman Sachs Group Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[SALES]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/u.s..html"><![CDATA[U.S.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ARG</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GS</category>
		<category domain="tickers">ARG,GS</category>
	</item>
	<item>
		<title><![CDATA[Telesales Scripts: Do You Love Or Hate Them?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=373819]]></link>
		<description><![CDATA[With telesales script, you have people who either love them or hate them, there is no middle ground. There are a group of people who believe that a person reading a telesales script sounds absolutely computer like and thus fails to make any impression on the consumer. A right telesales...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[ON THE ROAD]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qa5365/is_200711/ai_n21298911]]></link>
		<description><![CDATA[If I tell you this is a tale of stair lifts, Zimmer frames, motorised trolleys and waterproof pants you'll get the picture. Just when we thought the junk mail assault would ease during the October postal delays, it turned out that this litter was merely piling up in the sorting...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 01 Nov 2007 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/nasa.html"><![CDATA[NASA]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[SALES]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Using Telemarketing to Support Marketing Campaigns]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13237_23-66524.html]]></link>
		<description><![CDATA[Telemarketing can be an effective tool for increasing sales and customer response rates. Customers often find it simple and convenient to do business over the phone.When incorporating telemarketing into your sales program, take a systemic approach, using it to enhance other sales and marketing programs. Telemarketing provides opportunities to increase...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Fri, 28 Sep 2007 15:00:04 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/marketing+effort.html"><![CDATA[marketing effort]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[phone]]></category>
		<category domain="http://resources.bnet.com/topic/monitoring.html"><![CDATA[monitoring]]></category>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://resources.bnet.com/topic/analysis.html"><![CDATA[analysis]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[strategy]]></category>
		<category domain="http://resources.bnet.com/topic/benefit.html"><![CDATA[benefit]]></category>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[tool]]></category>
		<category domain="http://resources.bnet.com/topic/bnet+editorial.html"><![CDATA[BNET Editorial]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/promotion.html"><![CDATA[Promotion]]></category>
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		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://resources.bnet.com/topic/customer.html"><![CDATA[Customer]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force.html"><![CDATA[Sales Force]]></category>
	</item>
	<item>
		<title><![CDATA[Susan J. Hayden Named Senior Vice President, Telesales for Monster]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_Sept_29/ai_n16835026]]></link>
		<description><![CDATA[Experienced Executive to Manage Large-scale Telesales Operations]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 29 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/monster.html"><![CDATA[Monster]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Airgas EVP and COO to Present at Chemical Heritage Foundation Conference]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2006_June_9/ai_n16463350]]></link>
		<description><![CDATA[RADNOR, Pa. -- Airgas, Inc. (NYSE:ARG) Executive Vice President and Chief Operating Officer Michael L. Molinini will speak at the third annual Chemical Industry Conference in Philadelphia on Tuesday, June 20, at 10:45 a.m. EDT. Interested parties may listen to a live webcast or replay until September 20 by accessing...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 09 Jun 2006 23:59:59 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/airgas+inc..html"><![CDATA[Airgas Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/conference.html"><![CDATA[conference]]></category>
		<category domain="http://resources.bnet.com/topic/heritage+foundation.html"><![CDATA[Heritage Foundation]]></category>
		<category domain="http://resources.bnet.com/topic/pennsylvania.html"><![CDATA[Pennsylvania]]></category>
		<category domain="http://resources.bnet.com/topic/philadelphia.html"><![CDATA[Philadelphia]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[SALES]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/u.s..html"><![CDATA[U.S.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ARG</category>
		<category domain="tickers">ARG</category>
	</item>
	<item>
		<title><![CDATA[Adapt and thrive]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_qa5329/is_200602/ai_n21408657]]></link>
		<description><![CDATA[Surviving in a modern marketplace is no easy task, especially when your business focuses on serving others. Changing customer needs, regulatory issues, labor costs, evolving technology and competitive pressure all can work against your chances for success. John Brennan, chairman, president and CEO of Newtown, Pa.based ICT Group Inc. understands...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 01 Feb 2006 23:59:59 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/ict+group.html"><![CDATA[ICT Group]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[MARKETING]]></category>
		<category domain="http://resources.bnet.com/topic/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[SALES]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[SOFTWARE]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ICTG</category>
		<category domain="tickers">ICTG</category>
	</item>
	<item>
		<title><![CDATA[Telesales And Telemarketing Services]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=51712]]></link>
		<description><![CDATA[A strong telemarketing team is an asset to every company. However, the associated costs of possessing one; management costs, induction and training programmes, office and equipment requirements and, of course, incentives and commissions often make them too expensive to employ and manage. By engaging the services of a professional and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing+team.html"><![CDATA[Telemarketing Team]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://resources.bnet.com/topic/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[Relationship Building Through Telesales]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=61357]]></link>
		<description><![CDATA[The article asserts that relationship-based telesales helps establish a solid, loyal customer base that will continue to grow and flourish over time. Effective telesales representatives must have knowledge of all of the issues to be successful. This knowledge allows them to draw educators into personalized conversations about their situations and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/marketingworks.html"><![CDATA[MarketingWorks]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[42 Telesales Tips You Can Use Right Now To Get More Business And Avoid Rejection]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=63647]]></link>
		<description><![CDATA[This article talks about telemarketing, telesales, cold calling. The article includes in its discussion the details about pre-call planning, before reaching the decision maker, interest-creating opening statements, effective questioning, sales recommendations, getting commitment, addressing resistance and wrapping up and setting the next action. Read for details as given in the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/telemarketing.html"><![CDATA[Telemarketing]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
	</item>
	<item>
		<title><![CDATA[The Rise of the Universal Response Centre]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=66081]]></link>
		<description><![CDATA[The article is  about the impact of the humble telephone on sales and focuses on the usage of telephone for telesales. It defines the importance of telephone in call centres where telesales is the main area of work.  They are changing from a call centre to a communications...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/phone.html"><![CDATA[Phone]]></category>
		<category domain="http://resources.bnet.com/topic/ogilvy+%2526+mather.html"><![CDATA[Ogilvy & Mather]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[29 Telesales Tips You Can Use Right Now]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=69589]]></link>
		<description><![CDATA[Article defines a tour to professional sales call, it discusses the proven tips that help in making the right thing. As a sales professional using the phone as the main method of communication, one should take into consideration all the points for making telesales. These tips are divided into different...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://resources.bnet.com/topic/art+sobczak.html"><![CDATA[Art Sobczak]]></category>
		<category domain="http://resources.bnet.com/topic/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://resources.bnet.com/topic/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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